Full Time Member Services Representative
1 week ago
We are searching for a Full Time Member Services Representative to join our team Free membership and consistent schedule. As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Some of your responsibilities will include:
Customer Service/Front Desk Activities
- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
- Go above and beyond to keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Contribute to changing people’s lives every day by helping us create a healthier Planet
- Work hard and play hard with an amazing group of talented, dynamic professionals
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative
4 days ago
Helena, United States PF Management Group Full timeBenefits: Employee discounts Free uniforms Opportunity for advancement Our Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an...
-
Member Services Representative
6 months ago
Helena, United States Planet Fitness Full timeOur Job Opening We are searching for a Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience The Member Services Representative will be responsible...
-
Weekend Member Services Representative
1 week ago
Helena, United States PF Management Group Full timeOur Job OpeningWe are searching for a Weekend Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will...
-
Member Service Representative
2 days ago
Helena, United States Social Finance Ltd Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...
-
Member Service Representative
3 days ago
Helena, United States Social Finance Ltd Full timeEmployee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals....
-
Customer Service Representative
3 months ago
Helena, United States Enterprise Mobility Inc Full timeOverview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Helena Regional Airport! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...
-
Customer Service Representative
3 months ago
Helena, United States Enterprise Mobility Inc Full timeOverview Start your career with Enterprise! Were hiring immediately for a Customer Service Representative at the Helena Regional Airport! Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion...
-
Customer Service Representative
2 months ago
Helena, United States State of Montana Full timeThe Montana Public Employee Retirement Administration (MPERA) is committed to providing secure and sustainable retirement benefits to nearly 60,000 members and retirees. The agency administers ten retirement plans and is dedicated to customer service Customer Service Representative, Customer Service, Representative, Retirement, Retail, Education
-
Member Service Representative
4 days ago
Helena, MT, United States Social Finance (SoFi) Full timeEmployee Applicant Privacy NoticeWho we are:Shape a brighter financial future with us.Together with our members, we're changing the way people think about and interact with personal finance.We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The...
-
Customer Service Representative
2 months ago
Helena, United States Circle K Full timeCircle K - 1107a Townhouse Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
6 days ago
Helena, United States Ascent Bank Full timeCustomer Service Representative/Teller (Part-Time) Location: Ascent Bank | Hours: 10:00 AM - 2:00 PM (Monday to Friday) Do you have a passion for delivering exceptional customer service and a desire to grow your skills in a dynamic, fast-paced banking environment? If so, Ascent Bank is looking for an enthusiastic and motivated individual to join our team as...
-
Customer Service Representative
3 days ago
Helena, Montana, United States TDS Telecom Full timeUnlock Your Career Potential as a Customer Service RepresentativeWe're seeking an exceptional Customer Service Representative to join our team at TDS Telecom. As a key member of our sales team, you'll be responsible for delivering top-notch customer service, ensuring customer satisfaction, and driving revenue growth.About the Role:You'll work in a fast-paced...
-
Customer Service Representative
1 week ago
Helena, Montana, United States CHS Inc Full timeJob Title: Customer Service RepresentativeThe CHS Inc. team is seeking a Part-Time Store Clerk to work at our Cenex Zip Trip convenience store location in Helena, MT.About the RoleWe are looking for an exceptional individual who can provide outstanding customer service and support our customers during their visit. As a Customer Service Representative, you...
-
Customer Service Representative
6 months ago
Helena, United States U-Haul Full timeLocation: 990 E Lyndale Ave, Helena, Montana 59601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 months ago
McRae-Helena, United States Circle K Full timeCircle K - 119 W Oak St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Financial Services Representative
1 week ago
Helena, Montana, United States Veear Projects Inc. Full timeJob OverviewWe are seeking a highly skilled Financial Services Representative to join our team at Veear Projects Inc. This role offers an exciting opportunity to work in a dynamic environment and provide exceptional client support.The ideal candidate will have a strong understanding of banking transactions, operational issues, and office support. They will...
-
Healthcare Customer Service Representative
2 weeks ago
Helena, Montana, United States Conduent State Healthcare, LLC Full timeOverviewConduent State Healthcare, LLC delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. Our dedicated associates create exceptional outcomes for clients and millions of people who rely on them.About the RoleWe are seeking a full-time Career Opportunities with benefits as a Call Center CSR Representative in...
-
Full-Time Delivery Associate
1 week ago
Helena, United States United Parcel Service Full timeDeliver with PrideAs a Full-Time Delivery Associate, you'll play a crucial role in connecting communities by delivering packages throughout your neighborhood. This is a great opportunity to work independently and be part of a dynamic team.About the JobThis position requires flexibility and willingness to work varying shifts based on operational needs and...
-
Insurance Sales Representative
6 days ago
Helena, Montana, United States AAA Northern California, Nevada & Utah Full timeJob Summary:">We are seeking a highly motivated Insurance Sales Representative to join our team at AAA Northern California, Nevada & Utah. As an Insurance Sales Representative, you will play a critical role in helping our members achieve their financial goals by providing them with expert advice and guidance on various insurance products.">About the...
-
Sales Representative
6 days ago
Helena, Montana, United States CROSSMARK Full timeAbout CROSSMARKCROSSMARK is a leading provider of in-store merchandising and product services to major retailers across the country. We're seeking an energetic and creative individual to join our team as a Sales Representative - Product Services.Key Responsibilities:Build strong relationships with store management and associates to execute merchandise and...