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Deployment Lead

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New York, United States Axion Ray Full time

Axion Ray's mission is to improve the quality and safety of innovative, engineered products - airplanes, electric vehicles, medical devices, home appliances, consumer electronics - by creating the world's best proactive management platform, powered by the latest advances in artificial intelligence. Axion leverages bleeding-edge tech & AI stack to solve real-world problems. With investment from top Enterprise SaaS VCs like Bessemer, and key strategic partners such as Boeing and Raytheon, we are uniquely positioned to solve the hardest problems in manufacturing today. Our team includes experts in Enterprise AI from Palantir, McKinsey & QuantumBlack, and other successful Enterprise SaaS companies. Since our founding at the onset of 2021, we've deployed across some of the largest manufacturers in the world. If you want the chance to help build the future of manufacturing, join us

We're looking for a Deployment Lead to lead our deployments of Axion's AI platform at our enterprise customers. You will ensure the success of AI deployments with many stakeholders by enabling executives, managers, and users to see value from the Axion platform. You will also lead bringing the best of Axion's resources to your deployments, looping in data science/AI, eng, and product at the right times. You will also work directly with customers as the day to day point person from Axion Ray. Your team will be cross-functional with support from senior leaders at Axion as well as technical colleagues.

What you'll do

  • Lead customers & internal Axion colleagues to bring the best of Axion to an enterprise, show value from the platform, and ensure success
  • Drive successful executive readouts
  • Drive platform deployment, enabling customers to understand their data and relevant problems to solve using the platform
  • Serve as the primary point of contact for our customers, providing support and guidance on technical and process issues
  • Work closely with customers to understand their technical requirements and objectives, providing guidance on best practices for integrating our platform into their systems
  • Map out customer processes to ensure that our platform integrates seamlessly into our customers' operations and enables impact
  • Provide training and support to customers to ensure successful adoption and usage of our platform
  • Collaborate with our sales and product development teams to identify and implement product improvements and new features based on customer feedback
  • Monitor and analyze customer user data to identify opportunities for improvement and proactively address potential issues
Who you are
  • 2+ years as an associate, consultant, or business analyst at a top-tier consulting firm
  • Enjoys leading day-to-day customer interactions
  • Leverages problem solving, creativity and technical skills to help organizations use their data to drive impact
  • Enjoys deriving insights from analytics; interest in learning about AI models and driving impact from them
  • Can work on product deployments as well as core product development
  • Appreciates data exploration and insight identification
  • Values working in an environment where priorities evolve and shift frequently
  • Nice to have: Experience with or exposure to AI, early-stage Enterprise SaaS startups, manufacturing
Why Axion Ray
  • Join a fast-growing, early-stage startup with the chance to make a significant impact from day one
  • Our culture puts people first - we will encourage you to bring your full self to work and will set you up to succeed
  • Competitive compensation, meaningful equity, and benefits package
  • Career development and leadership opportunities
  • We bring a unique combination of technical and business skills, with company leaders from top tech companies like Palantir, business leadership from McKinsey, and automotive leadership from GM and Ford
  • We're an interdisciplinary team that prizes collaboration & diversity of thinking

Axion Ray is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.