Customer Service Representative
1 day ago
Pay from $25 to $29 per hour with significant growth and earning potential
Includes $2 Shift Differential
Texas Branch
2600 Rental Car Drive, DFW Airport, TX 75261
Customer Service is the heartbeat of Uline As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Better together This position is on-site, and we are looking for people who share our passion.
Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, 12:30 PM to 9 PM.
Position Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers over phone, email and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match. Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance and sales goals.
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking paths.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-JM3
#LI-TX001
(#IN-TXCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more
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