ServiceNow HRSD Softtware Engineer

2 weeks ago

Vista, United States PSR Associates Full time
PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

The Role
We are hiring a ServiceNow Senior Software Engineer with HRSD implementation experience to join our client's existing ServiceNow Practice. The Senior Software Engineer is responsible for leading, coaching and mentoring a team of Software Engineers who provide the development of project professional services for customers. The Senior Software Engineer will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects.

What You Will Be Doing
  • As a ServiceNow HRSD Developer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for HRSD solutions.
  • You will customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations
  • Configuring integrations between ServiceNow via REST/SOAP web and other applications
  • Strong experience with ITSM, CSM and/or ITOM processes and can guide customers through understanding technical solutions to their business requirements
  • Interact with technical SMEs to get necessary environment info to support your service map and event work
  • Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders
  • Participate in user acceptance testing of the resulting maps, impact rules and event management work
  • Promote your update sets and data across applicable SN environments
  • Remediate any production incidents that arise related to this scope
  • Align with technical leads for map/event work to ensure consistent approach that doesn t break patterns
  • Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency

What You Bring Along
  • 5+ years experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM, ITAM, Platform, CSM, etc.)
  • Experience with integration between ServiceNow and other systems using both mid servers and cloud to cloud
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
  • Deep understanding of the ServiceNow CMDB and all related processes
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation

Education:
  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge
The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:
  • ITIL Foundation
  • ServiceNow CSA and CAD

  • Senior ServiceNow Software Engineer

    2 weeks ago

    Vista, United States PSR Associates Full time

    PSR Associates, Inc. is an IT consulting firm specializing in Staffing and Recruiting Services. People. Solutions. Results. Founded in 2003, PSR Associates, Inc. is headquartered in Atlanta, GA, with additional offices in Tampa, FL; Washington, D.C.; Charlotte, NC; Austin, TX; and Irvine, CA. Trusted, connected, experienced and fast, PSR Associates delivers...

  • Cyber Security Engineer

    1 month ago

    Sierra Vista, United States ECS Full time

    ECS is seeking a Cyber Security Engineer to work in our Sierra Vista, AZ office or remote + some travel. Job Description: As a leading provider of managed cybersecurity services, ECS provides a highly tailored and customized offering to each customer. Our team is responsible for protecting both our customers and corporate environment at ECS. Our...

  • Cyber Security Engineer

    7 days ago

    Sierra Vista, United States ECS Limited Full time

    ECS is seeking a Cyber Security Engineer to work in our Sierra Vista, AZ office or remote some travel. Job Description: As a leading provider of managed cybersecurity services, ECS provides a highly tailored and customized offering to each customer. Our team is responsible for protecting both our customers and corporate environment at ECS. Our mission is...

  • Cyber Security Engineer

    7 days ago

    Sierra Vista, United States ECS Full time

    ECS is seeking a Cyber Security Engineer to work in our Sierra Vista, AZ office or remote + some travel.Job Description:As a leading provider of managed cybersecurity services, ECS provides a highly tailored and customized offering to each customer. Our team is responsible for protecting both our customers and corporate environment at ECS. Our mission is...

  • Service Delivery Manager

    4 days ago

    Lake Buena Vista, United States Orangepeople Full time

    We're looking for a passionate, impactful, technical person who can be part of the team. The Ideal candidate will have a strong eye for detail on high standards, coupled with a proactive solution-oriented approach, someone who holds themselves accountable in a professional, collaborative manner. Seeking a Service Delivery Manager who will under minimal...

  • Delivery Manager

    4 days ago

    Lake Buena Vista, United States INSPYR Solutions Full time

    Title: Service Delivery Manager Location: Orlando, FL (Hybrid Onsite- 4 days/week onsite) Duration: 22 month initial contract Compensation: $86-$91/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Job Description: Seeking a Service Delivery Manager who will under minimal levels of supervision, conduct and/or facilitate the...

  • Support Service Delivery Manager

    4 days ago

    Lake Buena Vista, FL, United States Orangepeople Full time

    Seeking a Service Delivery Manager who will under minimal levels of supervision, conduct and/or facilitate the maintenance, administration, and support of a Supply Chain Warehouse Management application portfolio through the partnership with Leadership, Managed Service providers, and other team members. Work independently and in concert with the team...

  • Delivery Manager

    3 days ago

    Lake Buena Vista, FL, United States INSPYR Solutions Full time

    Title: Service Delivery Manager Duration: 22 month initial contract Seeking a Service Delivery Manager who will under minimal levels of supervision, conduct and/or facilitate the maintenance, administration, and support of a Supply Chain Warehouse Management application portfolio Work independently and in concert with the team and Managed Service...

  • Delivery Manager

    2 days ago

    Lake Buena Vista, United States INSPYR Solutions Full time

    Title: Service Delivery Manager  Location: Orlando, FL (Hybrid Onsite- 4 days/week onsite) Duration: 22 month initial contract Compensation: $86-$91/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US   Job Description: Seeking a Service Delivery Manager who will under minimal levels of supervision, conduct and/or...

  • Service Delivery Manager

    1 day ago

    Lake Buena Vista, United States Solomon Page Full time

    Our client, a renowned entertainment company, is seeking a Service Delivery Manager to join their team for a 9-month on-site contract in Lake Buena Vista, FL. Join our team to support our application development and support teams in creating innovative solutions for our Supply Chain and Logistics teams.Please note: This is a W-2 contract position and we...

  • Service Delivery Manager

    3 hours ago

    Lake Buena Vista, United States Solomon Page Full time

    Our client, a renowned entertainment company, is seeking a Service Delivery Manager to join their team for a 9-month on-site contract in Lake Buena Vista, FL. Join our team to support our application development and support teams in creating innovative solutions for our Supply Chain and Logistics teams.Please note: This is a W-2 contract position and we...

  • Delivery Manager

    3 days ago

    Lake Buena Vista, FL, United States INSPYR Solutions Full time

    Title: Service Delivery Manager Location: Orlando, FL (Hybrid Onsite- 4 days/week onsite) Duration: 22 month initial contract Compensation: $86-$91/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Job Description: Seeking a Service Delivery Manager who will under minimal levels of supervision, conduct and/or facilitate the...

  • Service Delivery Manager

    4 days ago

    Lake Buena Vista, FL, United States Orangepeople Full time

    We're looking for a passionate, impactful, technical person who can be part of the team. The Ideal candidate will have a strong eye for detail on high standards, coupled with a proactive solution-oriented approach, someone who holds themselves accountable in a professional, collaborative manner. Seeking a Service Delivery Manager who will under minimal...

  • Warehouse System Support Manager

    1 day ago

    Lake Buena Vista, United States orangepeople Full time

    We’re looking for a passionate, impactful, technical person who can be part of the team. The Ideal candidate will have a strong eye for detail on high standards, coupled with a proactive solution-oriented approach, someone who holds themselves accountable in a professional, collaborative manner.Seeking a Service Delivery Manager who will under minimal...

  • Warehouse System Support Manager

    2 hours ago

    Lake Buena Vista, United States orangepeople Full time

    We’re looking for a passionate, impactful, technical person who can be part of the team. The Ideal candidate will have a strong eye for detail on high standards, coupled with a proactive solution-oriented approach, someone who holds themselves accountable in a professional, collaborative manner.Seeking a Service Delivery Manager who will under minimal...