Server

2 months ago

Houston, United States Zanti Careers Full time
About the Organization
We believe that to truly eat well, you must not forget the importance of l'ambiente, la compagnia, and l'ingrediente - the atmosphere, the people, and of course, the ingredients - all essential to the Italian experience.

Zanti honors the Italian tradition of bringing together the best of each day, from the thoughtfully chosen ingredients to the families gathered in conversation to share their stories and their meal.

Location
Zanti River Oaks

Shift
Rotating Days and Nights

Description

Server:

Main purpose of the job:

As a server, you would be responsible to takes care of guests during the length of their visit, mainly by recording and fulfilling their food and drink orders. A restaurant server is responsible for creating memorable dining experiences. To do this, you need to be able to create rapport with your customers. You'll need to be personable, upbeat, and efficient, and be able to anticipate diners' needs. It's up to you to provide exceptional customer service. Being a restaurant server requires to have excellent interpersonal and communication skills, want to provide amazing customer service and love working in a fast-paced, ever-changing environment.

Mian Duties:

Exceed customer expectations by providing friendly, prompt, and attentive service. •Have a general knowledge of the food menu and recommend and upsell food and drink products •Follow the steps of service of the server position •Greeting and seating customers •Taking food and beverage orders and accurately entering them into the ordering system •Making menu item recommendations •Communicating any food allergy or special nutritional needs to kitchen staff •Ensuring all orders are filled quickly and accurately and that food is high quality •Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals •Promptly addressing any customer service issues and referring to management when is necessary •Performing side work as some cleaning duties, such at the service station and dining area

Working conditions:

Ability to perform all functions indicated above. •Be of legal age to serve alcohol •Position requires prolonged standing, bending, stooping, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. •Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment •Must be eligible to work in the United States •Must agree to background •Be present in the critical and crowded hours in the operation of the restaurant, able to work lunch and dinner shifts. Willingness to work nights, weekends, and holiday •Expect to work more than 35 hours a week. Hours may vary if manager must fill in for his/her employees or if emergencies arise.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management. The employer is an equal employment opportunity employer. It is the policy of the employer to afford equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status. All employment decisions are based on the principle of equal employment opportunity.

Position Requirements

Candidate profile:

•3 years' experience in the food and beverage, culinary, or related professional area

•At least 1 year experience as a server in upscale or fine dining serving experience

•High school diploma or equivalent. College degree is desirable •Wine and cockatils knowledge is preferred.

Menu knowledge and experience with Italian food is preffered •Follow company safety and sanitation policies and procedures

•Licenses/Certifications: Food Safety Certification & TABC

Category
Front of the House-FOH

Exempt/Non-Exempt
Non-Exempt

EOE Statement
We provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is currently accepting applications.

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