iBTR Sales Executive

At the heart of everything we do, our customer service and sales team keep our dealership going. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. Why Jimmy Britt? Our customers rated us #1 Jeep dealer in Georgia We believe in hiring great people, which means we INVEST in your future and genuinely care about our employees. You will work in a great team environment at a customer-centric Stellantis dealership where your primary responsibility is assisting today's researched consumers with their vehicle purchases. To do this, you will work with our excellent management team to deliver exemplary customer service to our loyal customers. We expect our customer service/sales team to be adept at handling our clients before, during, and after their purchase, including handling inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video .We want you to enjoy coming in to work every day and pride ourselves on an awesome environment. We also offer a huge income potential and EXCELLENT COMP. PACKAGE (Several of our Internet sales specialists currently make over 100k/year We spend thousands of dollars every month on the best trainers in our industry and provide ongoing training to all customer service sales professionals. We have a long list of employee success stories and make it a point to promote from within.WE OFFER:Paid training - ongoing both in-store and class time - at our expenseGreat Insurance packagesProven, unique team structure and process that creates great relationships with happy clientsMatching contributions 401kLarge volume of email leads/sales calls available to handleUnlimited Access to NADA Training ProgramsExcellent compensation with competitive bonus structure with high earning potentialMany opportunities for promotion with 3 locations. (We promote from within almost exclusively).Industry leading technology , process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)RESPONSIBILITIES:High lead volume store requires High Energy with customer-first empathy and common sense individuals able to handle inbound Internet, phone and sales opportunitiesDetermination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication processAbility to achieve success and customer service and sales goals with good closing percentages and high CSIHandle all incoming internet email leads, calls, and textBe available to respond to email inquiries in a professional, well-spoken mannerAid customers in the vehicle buying experience, using product knowledge and expertiseDirect customers to product information resources, including those available onlineCheck email frequently and respond to inquiries immediatelyHold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrityUnderstand the intricacies of an entirely online car buying experienceDevelop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)Competently utilize the CRM to manage your daily tasks (Training provided).Keep up with Training standards and OEM product standardsREQUIREMENTS:Superior communication skills, both oral and writtenOutstanding organizational skillsAbility to make a friendUse of social media and video technology a plusProcess orientedWe are looking for technologically adept people who are looking to become LEADERS. You will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.#J-18808-Ljbffr

by Jobble