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**Server Technician**

Location: **Philadelphia, PA** # of openings: **1** **More Information**

Description: The Server Technician is a part of the IT Help Desk and ensures our systems are operational, configured appropriately and performing correctly.

****Responsibilities:****

**Server operations**. Measure the power and performance of various server platforms including both internal and competitive systems. Responsible for server assembly, operation, SW installation and debug/repair of hardware. Setup, configure, run maintenance, and lifecycle of Storage and Data Backup solutions. Patch management testing and coordination including development and testing security patch packages. Participate in technical on-call rotation.

**Installation and maintenance.** Install parts (e.g. processors, memory, storage, NICs, etc.) for both rack and bench systems. Perform routine data collection and maintain systems, racks, power, network, and remote access. Serve as a key enabler for offsite resources by resetting systems, swapping out parts, and providing overall scheduling for server usage. Maintain lab server and network infrastructure and conduct automated tests on Clients Software/Hardware components. Configure Windows, setup PC from scratch, and troubleshoot hardware and software. Load drivers in Windows. Assist in maintaining IP Addressing database. Assist in maintenance and auditing of all monitoring systems.

**Firm Building.** Active engagement in department-specific and firm-wide initiatives in order to expand capabilities, create solutions to unmet business needs, improve user experience, or develop more efficient processes. Ability and willingness to contribute to the advancement of team, office and business capabilities. Other duties as required by the position.

****Required Qualifications:****

* High School Diploma or equivalent experience required

* 3+ years of experience working as a server technician, network administrator or Windows Server Administrator required

* 3+ years experience in Windows, MS-Exchange, MS Office 365, basic networking and overall end-user support required

****Preferred Qualifications:****

* Associates or bachelors degree in Computer Science or related field strongly preferred

* Experience migrating to cloud services (SharePoint, Exchange, Virtual Servers)

* VMWare/storage experience

* Scripting/automation (Powershell/Python)

* Citrix Cloud/VDI/XenDesktop proficiency

* Cisco cloud email security (CES)

* Solarwinds monitoring experience

* Excellent PC troubleshooting skills; including experience with AD, DNS, DHCP and VPN

* Excellent verbal communication skills

* Excellent customer service skills including the ability to work with all levels of employees

* Must possess a sense of urgency and work well under pressure

* Ability to work independently, remotely or as a team

* Ability to participate in on call rotation that may include evenings and weekends

**Glenmede requires our employees to be vaccinated as a condition of employment, subject to accommodation. If you are hired, we will require you to prove that you received your Covid-19 vaccine or have a valid religious, medical, or other reason not to be vaccinated.**

**Glenmede is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:** Glenmede is committed to the principle of equal employment opportunity for all employees and applicants and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Glenmede are based on business needs, job requirements and individual qualifications in full compliance with all local, state and federal laws prohibiting discrimination on the basis of race, color, religious creed or belief, national origin, ethnicity, ancestry, age, physical or mental disability, HIV Status, sex including pregnancy, childbirth, breastfeeding or medical conditions related to breastfeeding, and medical conditions related to pregnancy or childbirth, gender, sexual orientation, gender identity and/or expression including a persons actual or perceived gender-related self-image, appearance, behavior, expression, or other gender-related characteristic, regardless of the sex assigned to that person at birth, sexual and reproductive health decisions, marital, civil union or domestic partnership status, past or present military service, alienage or citizenship status, family medical history (including pregnancy), genetic information or characteristic, family or parental status, caregiver status, status as a victim of domestic violence, an individuals status as having a known relationship or association with a member or members of a protected category, or any other status protected by the laws or regulations in the locations where we operate. Glenmede will not tolerate discrimination or harassment based on any of these characteristics.

** We are not seeking agency assistance with this role. No agencies, third parties, or phone calls, please. Glenmede is not accepting unsolicited resumes from search firms. All resumes submitted by search firms to any employee at Glenmede via-email, the Internet, or directly without a valid written search agreement will be deemed the sole property of Glenmede, and no fee will be paid in the event the candidate is hired by Glenmede.

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