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Retail Associate
2 months ago
About the Position:
The Front-End Retail Associate is responsible for assisting customers throughout their experience at the iSMASH center. Duties include greeting customers, answering questions related to the activities and store policies, checking customers in and out, cleaning and preparing customer gear, and coordinating with the back-end staff.
Duties and Responsibilities:
Welcoming and engaging with customers as they enter
Assessing customers’ needs and suggesting solutions to their problems
Working with point of sale systems and processing payments
Giving customers advice about sales and promotions
Recommending the best options to customers
Cleaning and restocking the center throughout the day, before opening and after closing
Requirements:
Must be at least 18 years old
No prior experience needed
Comprehensive understanding of the activities and store policies
Advanced customer service skills
Basic math skills
The ability to use a computer and point of sale system
Strong level of professionalism at work
Excellent communication and interpersonal skills
Patience when dealing with difficult customers
Willingness to work in a fast-paced, demanding environment
Compensation:
$12-17/hour
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