Customer service representative iii

1 month ago

Portland, United States Randstad Full time

A top company is looking for a Customer Service Representative in Portland, OR

If you have customer service experience as well as Dispatching and scheduling multiple truck routes please apply

Duties:

  • Schedule and dispatch drivers and equipment to appropriate locations according to customer requests, route specifications and plant needs using route sheets and telephones.
  • Communicate with maintenance and arrange for necessary repairs in order to maintain equipment.
  • Relay work orders, messages, and information to or from drivers and supervisors using telephones or two-way radios.
  • Confer with customers, supervising personnel, and sales in order to address questions, problems, and requests for service and equipment.
  • Prepare daily work and run/route schedules.
  • Receive customer/sales service requests and prepare route assignments.
SHIFT HOURS: 7 AM - 4 PM

salary: $19.99 - $20 per hour
shift: First
work hours: 7 AM - 4 PM
education: Bachelors

Responsibilities

  • Schedule and dispatch drivers and equipment to appropriate locations according to customer requests, route specifications and plant needs using route sheets and telephones.
  • Communicate with maintenance and arrange for necessary repairs in order to maintain equipment.
  • Relay work orders, messages, and information to or from drivers and supervisors using telephones or two-way radios.
  • Confer with customers, supervising personnel, and sales in order to address questions, problems, and requests for service and equipment.
  • Prepare daily work and run/route schedules.
  • Receive customer/sales service requests and prepare route assignments.
  • Oversee all communications within specifically assigned territories.
  • Monitor personnel and/or equipment to maximize service and schedules.
  • Record and maintain files and records of customer requests, or services perfo


Skills Customer Service Call Center Support Customer support
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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