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Support Analyst

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Honolulu, United States Diverse Lynx Full time

Position: Support Analyst Location: Honolulu, HI Duration: Full-Time 6 - 8 Years of experiecne. Job Description: •Knowledge of software development practice, concepts, technology and methodology •Hands-on Experience in .Net framework and Microsoft programming •language •Hands-on Experience in Web applications and Web Technologies like •JavaScript, HTML, CSS, Angular •Exposure to ITIL framework and ITSM concepts •Experience in the Airline domain to better understand and coordinate with •Business stakeholders to gather requirements. •bility to analyze and troubleshoot the issues in the environment •Hands on Experience in SQL Server, Oracle, Pervasive and •knowledge Relational Database concepts •Knowledge on AnyPoint Studio and MuleSoft •Knowledge on PyTest or other Functional Testing Frameworks •Knowledge on integration of Mule projects with Source Control and •CI/CD pipelines •Knowledge on Cloud Technologies like AWS, Azure •Understanding of the technical behavior of apps and tools •Understanding of the core business process in the area of expertise •.NET, SQL, Airline domain, Support •real-time monitoring site and services. •Troubleshooting issues reported and checking logs for errors •nd anomalies •creating reports and dashboards •Server and application monitoring and maintenance •Deployment support •Performance improvement •Flexibility to work during non-business hours for deployments •nd maintenances •vailability to provide on-call support on critical applications Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.