Front Desk

5 days ago

Lanham, United States Vesta Full time
Position: Front Desk / Admin Assistant Location: Lanham, MD
Job Id: 1081 # of Openings: 1

Join Our Team at Vesta, Inc.

Are you ready to be part of a growing, financially stable mental health organization dedicated to providing comprehensive behavioral healthcare services throughout Maryland?

Vesta is currently seeking a Front Desk/Admin Assistant to join our Regional Office in Lanham, MD. As a vital member of our team, you will serve as the face of Vesta, providing exceptional customer service to clients and external agencies.

Position Details:

  • Location: Lanham, MD
  • Hours: 8:00am - 4:30pm

Responsibilities:

  • - Answer phones and schedule clients
  • - Check clients in and act as a liaison between nurse practitioners and therapists
  • - Assist clients with paperwork and benefits applications
  • - Conduct data entry, filing, and billing tasks
  • - Source external agencies for resources and review clinical documentation for compliance

Requirements:

  • - Excellent customer service experience in a fast-paced environment
  • - Strong ability to prioritize tasks and manage time effectively
  • - Knowledge of cultural characteristics of clients
  • - Familiarity with CPT codes and medical billing guidelines
  • - Proficiency in Outlook, Microsoft Office Suite, SharePoint, and database programs
  • - Ability to pass background check and drug screening

Preferences:

  • - Experience in mental health, social services, or healthcare field
  • - Knowledge of Medicaid/Medicare and private insurance
  • - Two years' experience in an administrative position in an Outpatient Mental Health Clinic or similar setting
  • - Associate degree or certificate in health and human services

Similar positions in other companies: Front Desk Receptionist, Office Assistant, Medical Receptionist, Patient Coordinator

Join us at Vesta, Inc. and become part of a rewarding team dedicated to making a difference in mental health care

Compensation and Benefits: Pay Range: $17.80/hour - $19.93/hour, paid bi-weekly, with opportunities for overtime. Salary calculated based on education and experience. Other Compensation: Employees are eligible for bonuses (variable, depending on company and individual performance) and paid training. PTO: New employees can accrue up to 96 hours of PTO in the first year (pro-rated based on start date and hours worked). Employees can accrue up to 40 hours of sick leave per calendar year (pro-rated based on start date and hours worked). Holidays: Full-Time employees receive 8 paid holidays per year, with overtime if required to work. Part-Time employees are eligible for overtime if required to work on holidays. Retirement: 403(b) plan participation available at hire. Employer matching after 1000 hours of service. Discretionary employer contributions are given at least once a year. Health Benefits: Full and Part-Time Employees are eligible for benefits beginning the first day of the month after hire. Benefits include Medical, Dental, and Vision (single and family), flex-spending accounts (FSA and Dependent Care). Company-Paid Benefits: Full-Time employees are eligible for Long-Term Disability and Basic Life/AD&D. All employees are eligible for the Employee Assistance Program (EAP). Other Voluntary Benefits: Full-Time employees are eligible for Short-Term Disability coverage.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
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