Customer Service Specialist, Seasonal

2 weeks ago

Cedar Falls, United States Rollins Full time

** Customer Service Specialist, Seasonal**

**Job Category****:** Customer Service **Requisition Number****:** ORKIN16813 Showing 1 location **Job Details**

**Description**

**$14.00 PER HOUR**

**At Orkin, our purpose is to help protect the world where we live, work, and play.**

Our **Seasonal Customer Service Specialists** are committed to this purpose.

****This is a Seasonal position that could become permanent.***

Our **Customer Service Specialists** receive fully paid training and competitive wages. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers.

**The Successful Customer Service Specialist Will . . .**

* Contact customers to schedule and confirm service appointments

* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate

* Schedule & communicate with Service Technicians to meet customer requirements

* Perform outbound calls to customers to follow-up on service received

* Perform outbound calls to customers regarding outstanding account balances

* Receive payments from past due customers

* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules

* Reschedule unserviced accounts within 24 hours

* Answer inbound customer service calls with an open, friendly greeting

* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

* Use strong communication skills to communicate/empathize with customers

* Work well within a team

* Participate in quality assurance processes/programs/initiatives as requested

**We Offer**

* Competitive hourly pay

* Quality, comprehensive training programs

* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

* The Pest Management Industry is growing and is a recession resistant line of business

* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

**Requirements:**

We require the ability to pass a drug screen. Candidates must meet the job requirements and perform the following job duties with or without accommodations:

* Excellent written and oral communication skills

* Strong customer phone service background

* Ability to multi-task, be organized, efficient, accurate and accountable

* Strong work ethic and capacity to handle high work volume in a teamwork environment

**Skills**

**Required**

**Microsoft Office** *Advanced* **Problem Solving Ability** *Advanced* **Influencing Others** *Advanced* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School/GED or better.

**Experience**

**Required**

**2 years:** Customer service experience

**Preferred**

Scheduling experience in a service industry preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Specialist

    5 days ago

    Cedar Rapids, United States BAE Systems, plc Full time

    Were seeking a highly motivated candidate to perform customer service specialist within the Navigation & Sensing Solutions team (NSS).The ideal candidate will be expected to work as an integral part of a team while still acting independently. The ca Customer Service Specialist, Customer Service, Computer Science, Customer Experience, Specialist, Contracts,...

  • Seasonal Sales Associate

    3 weeks ago

    Cedar Falls, United States Michaels Stores Full time

    Seasonal Sales Associate page is loaded **Seasonal Sales Associate** **Seasonal Sales Associate** locationsUniontown-119 Matthew Dr time typePart time posted onPosted Today job requisition idR00121280 Store - UNIONTOWN, PA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions...

  • CASHIER (seasonal)

    1 week ago

    Cedar Park, United States City of Cedar Park Full time

    The City of Cedar Park The City of Cedar Park is seeking qualified candidates for our Pool Cashier. The selected candidates are responsible for the collection of fees from guests, the cleanliness of works area, and customer service. The Position Cashier, Seasonal, Customer Service, Retail

  • CLINICAL EDUCATOR/CLINICAL CONSULTANT

    4 weeks ago

    Sioux Falls, SD 57101, USA, United States Customer Service Associates Full time

    Clinical Consultant / Clinical Educatorfor Critical Care Monitoring Devices and Clinical ApplicationsFull-Time Traveling opportunities for candidates in California metropolitan areas.Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to your...

  • Customer Service and Inside Sales Specialist

    3 days ago

    Menomonee Falls, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionJob Title: Customer Service and Inside Sales SpecialistCompany: ATLLocation: Menomonee Falls, WIPosition Summary:A Customer Service and Inside Sales Specialist is responsible for responding to inquiries, handling quotes, and processing orders for assigned customers, as well as developing new sales opportunities with both...

  • Seasonal tax preparer

    7 days ago

    Sioux Falls, United States Ness Tax and Bookkeeping Service Full time

    Job DescriptionJob DescriptionNess Tax and Bookkeeping Service is seeking individuals for part-time seasonal job opportunities. These individuals will perform income tax preparation services for individuals. The ideal candidate would have prior tax preparation knowledge and experience but we will train. Special consideration will be given to those who are...

  • Seasonal tax preparer

    4 weeks ago

    Sioux Falls, United States Ness Tax and Bookkeeping Service Full time

    Job DescriptionJob DescriptionNess Tax and Bookkeeping Service is seeking individuals for part-time seasonal job opportunities. These individuals will perform income tax preparation services for individuals. The ideal candidate would have prior tax preparation knowledge and experience but we will train. Special consideration will be given to those who are...

  • Seasonal Cashier

    3 weeks ago

    Cedar Falls, United States Michaels Stores Full time

    Store - CEDAR FALLS, IA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!** **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** Help customers shop our store and be able...

  • Customer Service Associate

    4 weeks ago

    Cedar Falls, United States Mylsb Full time

    LocationCedar Falls, IA 50613 Customer Service Associate - Cedar Falls , IA Full Time/Part TimeFull Time Duties and Responsibilities Provides customer service for all clients of Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance their teller drawer daily, which includes cash handling, periodic batching of deposits and cashed checks. CSAs...

  • Marketing Specialist

    3 weeks ago

    Cedar Falls, United States Universal Industries Full time

    Universal Industries, Inc., founded in 1906, has been a bulk material handling industry innovator for over half of a century. Beginning with bucket elevators and belt conveyors, Universal's blue equipment is seen all over the country from fields to foundries and from quarries to food plants, with the company headquarters located in Cedar Falls, IA. Universal...

  • Guest Service Representative Seasonal

    2 weeks ago

    Wichita Falls, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative, Seasonal, Guest, Service, Bakery, Restaurant

  • Marketing Specialist

    4 days ago

    Cedar Falls, United States Universal Industries Full time

    Universal Industries, Inc., founded in 1906, has been a bulk material handling industry innovator for over half of a century. Beginning with bucket elevators and belt conveyors, Universal's blue equipment is seen all over the country from fields to foundries and from quarries to food plants, with the company headquarters located in Cedar Falls, IA. Universal...

  • Marketing Specialist

    2 days ago

    Cedar Falls, United States Universal Industries Full time

    Universal Industries, Inc., founded in 1906, has been a bulk material handling industry innovator for over half of a century. Beginning with bucket elevators and belt conveyors, Universal's blue equipment is seen all over the country from fields to foundries and from quarries to food plants, with the company headquarters located in Cedar Falls, IA. Universal...

  • Marketing Specialist

    2 weeks ago

    Cedar Falls, United States Universal Industries Full time

    Job DescriptionJob DescriptionUniversal Industries, Inc., founded in 1906, has been a bulk material handling industry innovator for over half of a century. Beginning with bucket elevators and belt conveyors, Universal's blue equipment is seen all over the country from fields to foundries and from quarries to food plants, with the company headquarters...

  • Seasonal Cashier

    3 weeks ago

    Idaho Falls, United States Michaels Stores Full time

    Seasonal Cashier page is loaded **Seasonal Cashier** **Seasonal Cashier** locationsIdaho Falls-2345 E 17th St Ste B time typePart time posted onPosted Today job requisition idR00117639 Store - IDAHO FALLS, ID**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...

  • Customer Relations Specialist>

    5 days ago

    Niagara Falls, United States Valvoline Full time

    Valvoline - JobID: 27980990 [Auto Service Technician] As a Customer Relations Specialist at Valvoline, you'll: Deliver a positive first impression to each guest with a warm, friendly greeting; Adhere to all company policies and SuperPro 10 procedures; Perform basic vehicle maintenance checks; Assist technicians by visually verifying and performing call-outs...

  • Customer Service Center Specialist I

    4 weeks ago

    Twin Falls, United States Bankfirstfed Full time

    ** Customer Service Center Specialist I** **Job Category****:** Regular Employee - 3 Step **Requisition Number****:** CUSTO001372 Showing 1 location **Job Details** **Description** **Essential Duties and Responsibilities** * Provide professional customer service to all calls and emails received by the bank. * Participate in creating a positive work...

  • Filtration Sales Specialist

    2 weeks ago

    Cedar Falls, United States Plumbing & Heating Wholesale Full time

    Job DescriptionJob DescriptionJob Title: Filtration Sales SpecialistCompany: Plumbing & Heating Wholesale, Inc.Location: *Remote* Must be located in/near Eastern Iowa Position Type: Full-timeAbout Us: Plumbing & Heating Wholesale, Inc. is a leading provider of filtration solutions catering to various industries including Healthcare, Life...

  • Client Services Specialist

    2 days ago

    Idaho Falls, United States Express Lab Idaho Full time

    Job DescriptionJob DescriptionExpress Lab is looking to hire a full-time Laboratory Client Services Specialist for our Idaho Falls office. Do you want to work for a healthcare organization where your work has a positive impact on the lives of patients? If so, read on!This position earns a competitive wage of $16 - $19 per hour depending on education and...

  • Yard Worker and Customer Service Specialist

    1 month ago

    Cedar Springs, United States Great Lakes Landscape Supply Full time

    **What You'll Do** **Key Responsibilities** - Assist customers in selecting and purchasing hardscape materials such as pavers, stone, and other landscaping products. - Load and unload hardscape materials from supply trucks and assist customers with loading their purchases. - Maintain the organization and cleanliness of the yard and storage areas. - Perform...