Director, Quality Assurance

2 weeks ago

Westlake, United States Fidelity Investments Full time

Job Description: Location: Westlake, TX Hybrid schedule The Team: As a Director of Software Engineering (Chapter Leader), you will lead the technical team to develop user experiences and the underlying platforms to support our customer experience. You will provide the technology know-how, leadership and influencing skills to drive overall technology strategy, digital transformation, thought leadership and talent development across the squads. You will provide technical guidance on lead initiatives that supply ideas to improve our products as well as develop your skills, understand new technologies and industry trends, and continue to learn while maintaining a strong focus on providing coaching, mentorship and driving talent development across our engineering teams. The Expertise You Have: 12+ years leading, mentoring, and developing people and robust teams. 10+ years leading building of sophisticated digital technology solutions. 8+ years working in an agile delivery environment with software engineers. Aspiration and skill to drive technology strategy for the platform. Authenticity and commitment to coach engineers across various levels. Craft a process for skills progression, influencing careers, and build leadership skills. Proven expertise with cross-functional collaboration to achieve the best results. Experience with resource planning and allocation across teams. Strong leadership skills: you must be passionate about engineering excellence, standards and best practices, empowerment of individuals/team, innovation, collaboration and must be someone who’s eager to learn and instruct every day. The Skills You Bring: Technology leadership, critical thinking, and influencing skills across the organizational structures. Collaborate on the cloud and data strategy for the platform. Actively crafting and maintaining the culture within the team based on Fidelity and agile leadership behaviors. Continuously developing & maintaining outstanding team expertise and talent in order to support the squads & groups with the right level of knowledge and skills. Supervising the performance of team members, providing feedback and mentoring. Sharing knowledge and expertise within and outside of the team - ensuring the “how” of the work performed by the teams is aligned with established road maps and guardrails. Identifying talent and training needs across the teams. Enforcing existing engineering practices and setting new ones as and when needed. The Value You Deliver: Bring passion to your work to encourage and empower your team. Embody Fidelity’s leadership principles and multiplier behaviors. Mentor teams to improve their performance, knowledge, and expertise. Commit to developing leadership at all levels. Help your peers & team get better by raising standards within and around while maintaining a strong focus on building future leaders. Enhance partnerships across the organization to ensure alignment towards enterprise standards, tools and platforms. Help build culture of learning, innovation, empowerment, and transparency. Bring a data-driven & collaborative approach to decision making, both in day-to-day management and in making strategic trade-offs. How Your Work Impacts the Organization: We believe that diversity in background and experience will cultivate an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are very passionate about our culture that promotes autonomy and leadership at all levels. People who are great cultural fits demonstrate curiosity to learn, step up and take ownership, show accountability and thrive by sharing knowledge. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Certifications: Company Overview: Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. Join Us: At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com. #J-18808-Ljbffr

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