Food Runner/Busser

3 months ago

Denver, United States Aparium Hotel Group Full time
Position: Food Runner/Busser Location: Denver, CO Job Id: 141 # of Openings: 0 FOOD RUNNER/BUSSER Reports to: Restaurant Manager, position is Non-Exempt Accepting applications through August 22nd, 2024, or until filled WHO WE ARE Pasque embraces the philosophy of 'Nature Based Cuisine' - exemplifying a harmonious relationship to nature by paying close attention to the seasons as well as mindfully sourcing the best products from local farms and ranches. The food aims to represent the possibilities of our interactions with the environment by cooking wild foods and respectfully grown produce and meats. The beverage program will be a nod to the classics with a focus on elegance, execution, and quality. Craft cocktails, curated wines by the bottle, and exciting Zero Proof offerings will be the beverage trademarks of Pasque. Pasque's service and hospitality will match the thoughtfulness and quality of the food and beverage programs. The service model is rooted in classic fine dining with less rigidity and more genuine warmth. Stellar Jay continues this philosophy but brings the influence of live fire to the cuisine with an open fire hearth. The menu will focus on rustic, communal dishes that fuel the lively atmosphere. The beverage program at Stellar Jay invites guests to enjoy the festive and bright atmosphere of the rooftop restaurant with an emphasis on shaken cocktails, approachable wines by the glass, and playful Zero Proof offerings. Hospitality at Stellar Jay will be intentional, detailed, and knowledgeable while encouraging the rebellious and playful spirit of the setting. THE ROLE The Food Runner reports to the Food and Beverage Managers. Food Runner responsibilities include but not limited to bringing food to our customer on a timely matter. They will also be in charge of cleaning the table and making sure guests needs are meet. This position will interact with everyone in the hotel so you must have strong and adaptable interpersonal skills, meaning you can get along with anyone. Another key need for this role is their ability to organize and be strategic when food items are being brought to the customers. WHAT YOU WILL DO
  • Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties
  • Complete opening and closing side work as assigned and have all tables set according to standard
  • Present menus and explanations for all menu items as well as specials of the day
  • Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings
  • Carry trays, bus and reset tables with linen, china, glass and silver
  • Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
  • Recognize and address potential intoxicated, disruptive or undesirable guests
  • Stock linen, china, silver and glassware for service
  • Keep accurate control of guest checks, credit vouchers, currency and posting procedures
  • Record all guest charges, gratuities and cash transactions accurately
  • Set up orders on trays and tables and transport them to guest floors and rooms.
  • Respond properly in any hotel emergency or safety situation
WHAT YOU WILL NEED:
  • Must have a high school education or equivalent experience
  • Fluency in English both verbally and non-verbally
  • Minimum of 1 years of food and beverage experience
  • Able to work alone without direct supervision
  • Demonstrate high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
  • Ability to roll and/or carry tables and chairs
  • Ability to lift over 35lbs when carrying food trays to the customers
  • Standing and walking is continuous for 4-5 hours at a time
Base Hourly Rate $18.29 ($22 - $35) plus tips - associates will participate in a whole house tip pool where tips are shared with all hourly associates who contribute to the guest experience. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
Pay Range: $18.29 per hour Apply for this Position

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