Service Coordinator
4 weeks ago
Service Coordinator (Dispatcher) Position Overview:We seek a highly organized and customer-focused Service Coordinator (Dispatcher) to join our team. The Service Coordinator plays a critical role in ensuring the efficient operation of our service department by overseeing and coordinating all service calls and dispatching technicians appropriately. The ideal candidate must possess excellent communication skills, multi-task, and remain calm and composed in high-pressure situations. The Service Coordinator will work closely with technicians, customers, and all service departments to provide exceptional service and maintain customer satisfaction.Duties and Responsibilities:1. Receive incoming service requests via phone, email, or service management system and gather all necessary information to create jobs.2. Prioritize and schedule service calls based on urgency, technician skill and availability, and customer requirements.3. Dispatch technicians to service locations and provide them with all relevant details, ensuring prompt and efficient resolution of service requests.4. Monitor and track the progress of service calls, updating customers and technicians regularly.5. Coordinate with customers to confirm appointment times and ensure availability.6. Maintain accurate and detailed records of all service requests, work performed, and customer communications.7. Keep customers informed of the status of their service, including any delays or changes to schedule.8. Address customer inquiries and concerns professionally and promptly, ensuring complete customer satisfaction.9. Collaborate with other internal departments to ensure efficient workflow and timely completion of service requests.10. Assist in creating purchase orders for jobs.Qualifications and Requirements:1. High school diploma or equivalent; additional education or training in customer service or related field is a plus.2. Proven experience in a dispatcher or service coordinator role is preferred.3. Excellent verbal and written communication skills.4. Exceptional multitasking abilities and strong organizational skills.5. Ability to remain calm and composed under pressure or in high-stress situations.6. Strong problem-solving abilities and a keen attention to detail.7. Proficient in using service management software, GPS systems, and Microsoft Office Suite.8. Prioritization and time management skills.9. Strong customer service orientation and ability to build and maintain positive relationships with customers and technicians.10. Ability to work both independently and as part of a team.11. Availability to work an on-call rotation shift on weeknights and weekends. What we offerHybrid work schedule / 3 days remote / 2 days office Great benefits Starts the 1st of the month, including medical insurance - health, dental, vision, life insurance, short-term and long-term disabilityPaid vacation within 3 months of the start dateNew technology, including integrated software, Service Titan, and DialPad401k Plan with a company matchLife insurance paid by the company A fast-paced, supportive, exciting, and upbeat team atmosphereRegularly scheduled company eventsEqual Opportunity Employer
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Food Pantry Distribution Coordinator
1 week ago
Lancaster, United States Lutheran Social Service Full timeFood Pantry Distribution CoordinatorFull Time | Day Shift | Flexible HoursLutheran Social Services of Central Ohio is currently seeking Food Pantry Distribution Coordinator for our food pantry in Lancaster, OH.The ideal candidate will share Our Mission: Creating a better world by serving people in need.What will I do as a Food Pantry Distribution Coordinator...
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Service Coordinator
3 weeks ago
Lancaster, United States Lancaster Plumbing Heating Cooling & Electrical Full timeService Coordinator (Dispatcher) Position Overview: We seek a highly organized and customer-focused Service Coordinator (Dispatcher) to join our team. The Service Coordinator plays a critical role in ensuring the efficient operation of our service department by overseeing and coordinating all service calls and dispatching technicians appropriately. The ideal...
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Service Coordinator
1 day ago
Lancaster, United States Lancaster Plumbing Heating Cooling & Electrical Full timeService Coordinator (Dispatcher) Position Overview: We seek a highly organized and customer-focused Service Coordinator (Dispatcher) to join our team. The Service Coordinator plays a critical role in ensuring the efficient operation of our service department by overseeing and coordinating all service calls and dispatching technicians appropriately. The ideal...
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Service Coordinator
2 months ago
Lancaster, United States Lancaster Plumbing Heating Cooling & Electrical Full timeJob DescriptionJob DescriptionService Coordinator (Dispatcher) Position Overview:We seek a highly organized and customer-focused Service Coordinator (Dispatcher) to join our team. The Service Coordinator plays a critical role in ensuring the efficient operation of our service department by overseeing and coordinating all service calls and dispatching...
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Service Coordinator
1 day ago
Lancaster, United States Lancaster Plumbing Heating Cooling & Electrical Full timeJob DescriptionJob DescriptionService Coordinator (Dispatcher) Position Overview:We seek a highly organized and customer-focused Service Coordinator (Dispatcher) to join our team. The Service Coordinator plays a critical role in ensuring the efficient operation of our service department by overseeing and coordinating all service calls and dispatching...
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Service Coordinator
1 week ago
Lancaster, United States Cleveland Brothers Equipment Company Full timeCleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy **Service Coordinator**. Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and...
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Service Coordinator
4 days ago
Lancaster, United States Cleveland Brothers Equipment Full timeCleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy Service Coordinator. Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies from...
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Service Coordinator
2 weeks ago
Lancaster, United States Cleveland Brothers Equipment Full timeCleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy Service Coordinator. Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies...
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Service Coordinator
2 days ago
Lancaster, United States Cleveland Brothers Equipment Full timeCleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy Service Coordinator. Under general direction of supervisor(s) this position provides support services to the employees, manager, and customers by ensuring the efficient flow of documentation and supplies...
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Student Service Coordinator
1 week ago
Lancaster, United States RFK Community Alliance Full timeRFK Community Alliance has an exciting opportunity for a full-time Student Service Coordinator to join our RFK Academy team in Lancaster, MA!Who We AreRFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs...
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Field Service Coordinator
3 days ago
Lancaster, United States Quality Health Care, Inc. Full time**We offer amazing work environment, meaningful work, excellent benefits, monthly bonuses!** Exciting Home Care Agency is looking to hire for a Field Service Coordinator, you will be responsible for all aspects of field service including training, handling care giver patient complaints, and in-home intakes all while ensuring patient satisfaction. Our...
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Resident Service Coordinator
2 days ago
Lancaster, United States Housing Development Corporation Full timeIf you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Resident Services Coordinator for Lancaster and York Counties, PA. HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home shouldn’t be an impossible...
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Resident Service Coordinator
2 days ago
Lancaster, United States Housing Development Corporation Full timeIf you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Resident Services Coordinator for Lancaster and York Counties, PA. HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home shouldn’t be an impossible...
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Resident Service Coordinator
1 day ago
Lancaster, United States Housing Development Cor Full timeJob DescriptionJob DescriptionIf you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Resident Services Coordinator for Lancaster and York Counties, PA.HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home...
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Program Coordinator for Employment Services
1 month ago
Lancaster, United States Mental Health America of Los Angeles Full timeMental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles...
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Customer Service Coordinator
3 weeks ago
Lancaster, United States Alleguard Full timeJob SummaryThe Customer Service Coordinator will be responsible for customer relationships, data maintenance, and building key partnerships within the business to meet established requirements.We are looking for a Customer Service Coordinator (CSC) that knows a customer service department top to bottom including keen order entry skills. This is a “hands...
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Delivery Service Manager
2 weeks ago
Lancaster, United States CareerBuilder Full timeDelivery Service Manager / Dispatch Coordinator Mar 07, 2024 Job Description If youre a logistics professional looking to advance your career with a nationally established company, look no further. At ABC Supply, Americas largest wholesale distributor of exterior and interior building products, the Delivery Services Manager schedules and routes product...
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Delivery Service Manager
3 weeks ago
Lancaster, United States CareerBuilder Full timeDelivery Service Manager / Dispatch Coordinator Mar 07, 2024 Job Description If youre a logistics professional looking to advance your career with a nationally established company, look no further. At ABC Supply, Americas largest wholesale distributor of exterior and interior building products, the Delivery Services Manager schedules and routes product...
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Supportive Services Coordinator
1 month ago
Lancaster, United States Tenfold Full timeThe Coordinator provides supportive services to the residents at contracted rental communities, including case management, housing and budget counseling, community building events, and workshops to increase self-sufficiency and opportunities for residents. Populations served include seniors, families, persons with disabilities and single persons. Key...
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Supportive Services Coordinator
2 days ago
Lancaster, United States Tenfold Full timeThe Coordinator provides supportive services to the residents at contracted rental communities, including case management, housing and budget counseling, community building events, and workshops to increase self-sufficiency and opportunities for residents. Populations served include seniors, families, persons with disabilities and single persons. Key...