Technology Manager

4 weeks ago

Wilmington, United States Corporation Service Company Full time
Job Description

Technology Manager - Company Records

Wilmington, DE

Monday - Friday 8:00 - 5:00

Hybrid/Onsite

As CSC's global technology footprint continues to grow, this leader will work with business and technology leadership to ensure the right support processes, standards, and policies are in place to keep our critical applications online. This leader will work with a matrixed set of employees, vendors, and partners to provide leading support services in a transparent and performance-driven manner, as well as improve employee talent, commitment, and team morale.

At CSC, technical managers establish and maintain an environment where the smartest, most productive, and fun to work with software professionals are motivated to do their best work. You would be part of a globally distributed Scrum team and collaborate daily to deliver value to CSC's customers. In this position, you will oversee all technical matters for this application. You will work collaboratively with the product management and development teams. Technology Managers at CSC understand that the ultimate measure of success is how delighted our customers are

This individual will have a diversified background of technical infrastructure experience, demonstrated project management acumen, excellent vendor management skills, plus a superior, service-oriented approach and a strong customer focus.

Some of the things you'll be doing:
  • Develop and maintain Strategic level planning and implementation for this area of responsibility. This may include but not limited to strategic department planning, strategic platform planning, new technology implementation/integration, reacting to regulatory or audit requirements, and continuous process improvements.
  • Work collaboratively with IT leadership across Business Units and Shared Services organizations to ensure smooth project and deliverable handoffs between teams.
  • Lead team and be an escalation point for tracking incidents, managing stories, defects, and backlog using Scrum best practices.
  • Actively manage vendors and drive strategic engagement and partnership, where appropriate.
  • Drive Company Records team from the technology side and communicate successes, risks, opportunities, and issues. Balance strategy with operational needs based on project requirements.
  • Manage and drive priorities, projects, schedules, resources, issues and risks effectively.
  • Hire, develop, and build "best in class" staff to deliver solutions and services that exceed stated standards.
  • Follow and promote quality best practices from all sides of software engineering and platform operations.
  • Provide effective leadership in support of the IT organization including resourcing, budget, structure, and policies and procedures.
  • Create an environment that values employees and encourages cooperation, open communication, and teamwork.
  • Serve as a role model by demonstrating a commitment to company values, high-performance standards, workplace diversity, and driving results.
  • Ensure projects are completed within budget and on time
  • Track technology costs and contribute to annual budget planning
What technical skills, experience, and qualifications do you need?
  • Bachelor's Degree in Computer Science or related field required.
  • Minimum of five (5) years of technology leadership experience.
  • Minimum of five (5) years of recent experience with Scrum Agile/Kanban
  • Minimum of five (5) years leading others in a supervisory capacity
  • Proven experience with Registered Agent business preferred
  • Ability to provide excellent customer service through understanding the impact of services and delivering a highly reliable service that meets customers' needs and expectations.
  • Direct management of cross-functional, sourced, or matrixed teams.
  • Proven experience managing and delivering multiple, concurrent and complex workstreams with aggressive timelines
  • Strong process management, negotiating, influencing, and problem-resolution skills.
  • Proven ability to effectively prioritize and execute in a high-pressure environment, while tactfully partnering with Product and Market.
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, and decide and influence appropriate courses of action.
  • Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms.
  • Ability to accomplish results through others, particularly by establishing relationships, effective controls, and leading projects and deliverables between teams
Candidates for this position must be eligible to work in the United States without sponsorship.

#LI-HL1

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About the Team

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
  • CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
  • Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

  • Technology Manager

    1 week ago

    Wilmington, United States CSC Full time

    JOB DESCRIPTION Technology Manager - Company Records Wilmington, DE Monday - Friday 8:00 - 5:00 Hybrid/Onsite As CSC's global technology footprint continues to grow, this leader will work with business and technology leadership to ensure the right support processes, standards, and policies are in place to keep our critical applications online. This leader...

  • Technology Manager

    2 days ago

    Wilmington, United States CSC Full time

    JOB DESCRIPTION Technology Manager - Company Records Wilmington, DE Monday - Friday 8:00 - 5:00 Hybrid/Onsite As CSC's global technology footprint continues to grow, this leader will work with business and technology leadership to ensure the right support processes, standards, and policies are in place to keep our critical applications online. This leader...

  • Technology Manager

    4 weeks ago

    Wilmington, United States CSC Full time

    JOB DESCRIPTION Technology Manager - Company Records Wilmington, DE Monday - Friday 8:00 - 5:00 Hybrid/Onsite As CSC's global technology footprint continues to grow, this leader will work with business and technology leadership to ensure the right support processes, standards, and policies are in place to keep our critical applications online. This leader...

  • VP of Technology and Product Management

    3 days ago

    Wilmington, United States AMETEK Full time

    The Vice President of Technology and Product Management directs and coordinates activities of the Engineering staff, formulates and administers organization budgets and policies, and establishes and executes the technology and product strategy for the business unit. This position reports directly to the Vice President, Business Unit Manager and is on...

  • Technology Project Manager

    1 month ago

    Wilmington, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...

  • Case Manager

    4 weeks ago

    Wilmington, United States ATD Technology Full time

    **Qualifications**: - **Bachelor's required - in either Social Work, Nursing, or Education**: - **Clinical background required**: - **Adult Learning: Theory and Practice**: - **Creativity Skills**: - **Clinical Systems**: - **Company Presentations**: - **Medicaid**: - **Project Management**: - **PowerPoint**: - **Nursing/Social Work license...

  • Senior Manager, Cybersecurity Digital Technology

    1 month ago

    Wilmington, United States TIER4 GROUP Full time

    Job DescriptionJob DescriptionTier4 Group is seeking a Senior Manager, Cybersecurity Digital Technology to join our client's growing Cyber & Information Security team. This position will report directly to the Chief Information Security Officer and may be located remotely. Strong preference given to candidates located in the mid-Atlantic region, EST or...

  • Senior Manager, Cybersecurity Digital Technology

    2 days ago

    Wilmington, United States TIER4 GROUP Full time

    Job DescriptionJob DescriptionTier4 Group is seeking a Senior Manager, Cybersecurity Digital Technology to join our client's growing Cyber & Information Security team. This position will report directly to the Chief Information Security Officer and may be located remotely. Strong preference given to candidates located in the mid-Atlantic region, EST or...

  • Technology Risk Director

    14 hours ago

    Wilmington, United States Citi Full time

    **Responsibilities**: - Manages a staff of risk officers at various levels, with direct accountability for hiring and organizational structure. Has direct oversight for compensation, performance appraisals, staff development, training, etc. Provides input on performance and compensation recommendations for risk officers and utilities that provide risk...

  • Engineering Manager, LDLS

    1 month ago

    Wilmington, Delaware, United States Energetiq Technology Full time

    Engineering Manager, LDLS The Engineering Manager for Energetiq's Laser-Driven Light Source (LDLSTM) business unit is responsible for all engineering activities during new product introduction for the LDLS product line. The Engineering Manager leads and develops a team of multidisciplinary design engineers to achieve project objectives and maintain the...

  • Engineering Manager, LDLS

    2 days ago

    Wilmington, Delaware, United States Energetiq Technology Full time

    Engineering Manager, LDLS The Engineering Manager for Energetiq's Laser-Driven Light Source (LDLSTM) business unit is responsible for all engineering activities during new product introduction for the LDLS product line. The Engineering Manager leads and develops a team of multidisciplinary design engineers to achieve project objectives and maintain the...

  • Project Manager with background in Bioinformatics

    3 weeks ago

    Wilmington, North Carolina, United States Cognizant Technology Solutions Full time

    Project Manager with background in Bioinformatics.Cognizant Technology Solutions is seeking for "Project Manager with background in Bioinformatics." who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the...

  • Project Manager with background in Bioinformatics

    3 days ago

    Wilmington, North Carolina, United States Cognizant Technology Solutions Full time

    Project Manager with background in Bioinformatics.Cognizant Technology Solutions is seeking for "Project Manager with background in Bioinformatics." who could join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the...

  • Senior Partner

    4 hours ago

    Wilmington, United States Remote Technology Inc Full time

    What this job can offer you We are looking for a dynamic team member to take ownership over developing and executing the marketing strategy for our technology partnerships as a Product & Partner Marketing Expert . Remote has developed a multi-faceted API that 1) enables partners to embed Remote’s capabilities directly into their platform or 2) integrate...

  • Director of Technology

    2 days ago

    Wilmington, United States Great Gray, LLC Full time

    Job DescriptionJob DescriptionWhy Great Gray?At Great Gray Trust Company, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer,...

  • Sr. Technology Delivery Manager

    2 weeks ago

    Wilmington, Delaware, United States Randstad USA Full time

    job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Sr. Technology Delivery Manager to join their dynamic and growing team. All qualified candidates are encouraged to applyResponsible for delivery and success of assigned strategic initiatives from a holistic view. Assess priorities against business value to ensure epic...

  • Sr. Technology Delivery Manager

    2 days ago

    Wilmington, Delaware, United States Randstad USA Full time

    job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Sr. Technology Delivery Manager to join their dynamic and growing team. All qualified candidates are encouraged to applyResponsible for delivery and success of assigned strategic initiatives from a holistic view. Assess priorities against business value to ensure epic...

  • Director, Information Technology

    2 weeks ago

    Wilmington, United States Sentinel Transportation Full time

    **PRIMARY RESPONSIBILITIES** - Conducts the research, development and implementation of network architecture and infrastructure, telecommunications, knowledge management tools and other web-based technologies to provide access to Sentinel's data, information, and resources by its employees. - Acts as the primary liaison with consultants, vendors and web...

  • General Manager

    1 week ago

    Wilmington, United States Watson-Marlow Fluid Technology Solutions Full time

    **Location: WM USA - 37 Upton Drive** **Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more** We’re currently seeking a General Manager to join us. You’ll join a dynamic team of engineers, sales people, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more....

  • Engineering Manager, LDLS

    1 month ago

    Wilmington, United States Energetiq Technology Inc Full time

    Job DescriptionJob DescriptionEngineering Manager, LDLS The Engineering Manager for Energetiq’s Laser-Driven Light Source (LDLS™) business unit is responsible for all engineering activities during new product introduction for the LDLS product line. The Engineering Manager leads and develops a team of multidisciplinary design engineers to achieve project...