Warehouse Customer Service Representative
2 months ago
Shift/Schedule
- Monday - Friday, 7:00AM - 3:30PM
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team
- Get Good Money - Fair pay and some jobs come with bonus opportunities.
- Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
- Get Paid Early - Payday as early as you want. Access your earnings on demand.
- Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
- Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
- Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
- Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
- Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
- Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
- Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
- Have FUN - Work with fun, supportive people just like you
- Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
- Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place
What you will be doing:
- Interacts with customers by phone, email, or in person and receives orders or changes in service.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
- Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
- Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
- Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
- Assures proper invoicing of accounts by verifying computer generated invoices.
- Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
- Reports customer feedback to management, including any signs of customer dissatisfaction.
- Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
- Performs paperwork associated with orders including the maintenance of customer files.
- Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
- Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
- Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
- Works with management regarding product routing for customers
- For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.
- Minimum 6 months related experience and/or training
- Experience with AS400 operating systems and warehouse management systems preferred.
- PC literate with experience with Microsoft Outlook, Word, and Excel
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.
-
Customer Service Support Specialist
4 weeks ago
Perris, California, United States Wally's Distribution Full timeJob Summary:We are seeking a detail-oriented and organized Customer Service Support Specialist to assist our Customer Service Representatives and Warehouse teams. This role focuses on ensuring seamless order processing, documentation preparation, and facilitating communication between customer service and warehouse operations.Key...
-
Customer Service Representative
4 weeks ago
Perris, California, United States Wingstop Full timeJob Summary: We are seeking a highly motivated Customer Service Representative to join our team at Wingstop. As a Customer Service Representative, you will be responsible for delivering World Class service by acting as the face and voice of Wingstop to all guests who walk into the restaurant.">About the Role: The Customer Service Representative is...
-
Customer Service Representative
2 months ago
Perris, United States Circle K Full timeCircle K - 1675 N Perris Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
3 months ago
Perris, United States Circle K Full timeCircle K - 3150 Case Rd Bldg I [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...
-
Customer Service Representative
4 weeks ago
Perris, California, United States Taymax Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional service to Planet Fitness members, prospective members, and guests.
-
Customer Service Representative
4 weeks ago
Perris, California, United States Big 5 Full timeJoin Our Retail TeamWe're seeking highly motivated and customer-centric individuals to join our retail team as Customer Service Representatives. In this role, you'll contribute to creating memorable shopping experiences and achieving sales goals.Main ResponsibilitiesSales Floor Maintenance: Ensure the sales floor remains well-stocked and visually appealing...
-
Customer Service Representative
4 weeks ago
Perris, California, United States Walmart Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our fuel station operations, you will be responsible for ensuring a seamless customer experience.Key ResponsibilitiesSustain a fast-paced and customer-centered environmentSupport fuel station operations by...
-
Cashier and Customer Service Representative
2 weeks ago
Perris, California, United States Burlington Full timeBurlington is seeking a Part-Time Cashier with Excellent Communication Skills to join our team! As a Cashier and Customer Service Representative, you will play a vital role in creating a world-class shopping experience for our customers. With a salary of $16 per hour, you will have the opportunity to develop your skills and grow with our company.Your...
-
Customer Service Representative
2 months ago
Perris, United States Ritchie Bros. Full timeJob Description Join us on our journey and move forward with us, build your success, and grow your career. Our Perris, CA site is looking for a Part Time Customer Service Representative (CSR) who'd like to be part of the excitement of our auction business. This is regular hourly week with overtime surrounding our auctions including Weekends and Evenings. ....
-
Warehouse Management Professional
4 days ago
Perris, California, United States IDC Logistics, Inc. Full timeJob DescriptionWe are seeking a skilled Warehouse Management Professional to join our team at IDC Logistics, Inc. This role involves managing the day-to-day activities of our warehouse facilities, ensuring efficient and safe handling of goods.Key Responsibilities:Inventory Management: Maintain accurate inventory levels, conduct regular cycle counts, and...
-
Customer Service Associate
2 weeks ago
Perris, California, United States Circle K Full timeWe are seeking a highly motivated and customer-focused individual to join our team at Circle K as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service, addressing inquiries and resolving issues in a professional manner.Ring up sales accurately and efficiently on the cash register, ensuring a smooth checkout experience...
-
Customer Service Associate
3 days ago
Perris, California, United States Taymax Group Full timeCompany OverviewPerris-based Taymax Group is a leading provider of fitness services, committed to bringing passion and customer focus to the business. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.SalaryThe estimated salary for this...
-
Customer Service Coordinator
3 days ago
Perris, California, United States NFI Industries Full timeJob Description:The Distribution Customer Service Representative plays a vital role in ensuring seamless customer interactions and order processing. This position requires strong communication skills, attention to detail, and the ability to multitask effectively.Key Responsibilities:Respond promptly to customer inquiries, resolving issues in a professional...
-
Warehouse Order Picker
3 weeks ago
Perris, United States Staffmark Full timeStaffmark is seeking a Warehouse Order Picker for our logistics client in Perris, CA. Join our growing team today! Pay: $19/hr Shift: Monday, Wednesday, Friday | 2:00 PM - 10:30 PM Job Responsibilities: Operate order picker or cherry picker (1+ year of experience required) Perform general warehouse labor duties Offload containers and repalletize...
-
Warehouse and Distribution Coordinator
5 days ago
Perris, California, United States AOC, LLC Full timeAbout UsAOC, LLC is a global leader in the composites industry, providing innovative solutions for various applications.We are committed to delivering high-quality products and exceptional customer service.Job Description:The Materials Logistics Specialist will be responsible for managing the receipt, storage, and shipment of raw materials and finished...
-
Warehouse Inventory Coordinator
5 days ago
Perris, California, United States Kimco Staffing Services Full timeJob SummaryWe are seeking a detail-oriented and organized Warehouse Inventory Coordinator to join our team at Kimco Staffing Services. This is a great opportunity for individuals who enjoy working in a fast-paced warehouse environment and have a passion for inventory management.
-
Warehouse Operations Manager
5 days ago
Perris, California, United States Kimco Staffing Services Full timeJob SummaryWe are seeking a highly skilled Warehouse Operations Manager to join our team at Kimco Staffing Services. This is an excellent opportunity for individuals with 5 years of experience in warehouse and distribution management to take on a leadership role.About the RoleThe successful candidate will be responsible for supervising and coordinating...
-
Warehouse Management Director
4 weeks ago
Perris, California, United States Kimco Staffing Services Full timeAbout the RoleWe are seeking a highly skilled Warehouse Management Director to oversee the daily operations of our distribution center near Perris, CA.Key Responsibilities:Supervise and coordinate warehouse activities, ensuring seamless execution of tasks and projects.Establish clear goals and objectives, defining key performance indicators for...
-
Warehouse Management Assistant
4 days ago
Perris, California, United States IDC Logistics, Inc. Full timeJob Description:The Logistics Coordinator II will be responsible for coordinating logistics operations, including preparing and delivering production documents, verifying documentation compliance, and ensuring proper handling and documentation of freight and cargo.Responsibilities:Prepare and deliver production documents for warehouse operations.Verify...
-
Warehouse Operations Manager
4 weeks ago
Perris, California, United States Wally's Distribution Full timeJob OverviewWe are seeking a highly organized and proactive Warehouse Receiving Lead to oversee the efficient receipt of incoming shipments in our dynamic third-party logistics (3PL) environment.Responsibilities:Receiving Operations: Manage and coordinate the receiving of incoming shipments, ensuring accurate and efficient processing.Inspection and...
