Front Desk Agent

1 month ago


Lynnwood, United States CSM Corporation Full time

** Front Desk Agent**

**Job Category****:** Front Office **Requisition Number****:** FRONT004724 Showing 1 location **Job Details**

**Description**

**Sign On Bonus / Benefits**

$500 signing bonus after 90 days

Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K)

**Job Duties**

Anticipates and responds to guests in a friendly and positive manner

Responsible for providing the highest level of service

Process check-ins and check-outs, verify billing, create reservations, and process special requests

Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary

Understands and follows the company guest service recovery program

Adheres to company general work rules, department procedures and company policies

**Education:**

High school diploma or GED

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**


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