Customer Support Specialist

2 weeks ago

Cupertino, United States CareerBuilder Full time

* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
* Provide a fast and friendly check out experience; execute cash handling to standards
* Engage customers on benefits of Rewards program and complete enrollments
* Educate customer on Voice of Customer (VOC) survey
* Merchandise recovery and maintenance
* Support the merchandise return / go back process and general store recovery
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Support shrink and safety programs
* Assist with Omni channel processes
* execute a well merchandised and in stock store
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* help customers shop and find what they are looking for
* Cross trained in Custom Framing selling and production
Store - CHI-WILLOWBROOK, IL**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
Help customers shop our store and be able to find what theyre looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.**Major Activities**
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail and/or customer service experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
locationWillowbrook-7155 S Kingery HwylocationWillowbrook-7155 S Kingery Hwy

#J-18808-Ljbffr

  • Desktop/Tech support

    Found in: Talent US C2 - 2 weeks ago

    Cupertino, United States eTeam Full time

    Description: The Support Specialist is the first point of contact for application support related questions and tier 1 incident handling. The primary role of this position is to receive, log, resolve, escalate and/or ensure full resolution with patients and clinic staff. Issues to be addressed will include those allowing for immediate resolution to...

  • Chinese-bilingual Regional Internal Specialist

    3 weeks ago

    Cupertino, United States Transglobal Full time

    Locations available: SoCal, NorCal, NV, WA, TX, NY, MA, PA, GA, IL, VA, and more **Objective** As a Regional Internal Specialist, your primary objective is to provide unwavering support to our life insurance agents, the cornerstone of our client-centric approach to financial services. You will serve as their trusted resource, empowering agents with the...

  • Communications Specialist

    Found in: Appcast US C2 - 4 days ago

    Cupertino, United States Fortune 5 Full time

    We are looking for a Communications Specialist for our Internal Communications team for Retail. You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally. Key Qualifications • 5-7 years experience in digital media, developing and...

  • Communications Specialist

    4 days ago

    Cupertino, United States Fortune 5 Full time

    We are looking for a Communications Specialist for our Internal Communications team for Retail. You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally. Key Qualifications • 5-7 years experience in digital media, developing and...

  • Communications Specialist

    Found in: Appcast Linkedin GBL C2 - 4 days ago

    Cupertino, United States Fortune 5 Full time

    We are looking for a Communications Specialist for our Internal Communications team for Retail. You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally. Key Qualifications • 5-7 years experience in digital media, developing and...

  • Music Content Operations Specialist

    Found in: Appcast US C2 - 1 day ago

    Cupertino, United States Creative Circle Full time

    Our leading innovative consumer brand is seeking a Music Content Operations Specialist to join their team. Must be able to work a hybrid schedule onsite (Tuesday-Thursday) in Cupertino, CA. Duration: Long term assignment; extensions approved quarter by quarter.In this Music Content Operations Specialist role you will:- Collaborate with Music leads to onboard...

  • Music Content Operations Specialist

    22 hours ago

    Cupertino, United States Creative Circle Full time

    Our leading innovative consumer brand is seeking a Music Content Operations Specialist to join their team. Must be able to work a hybrid schedule onsite (Tuesday-Thursday) in Cupertino, CA. Duration: Long term assignment; extensions approved quarter by quarter.In this Music Content Operations Specialist role you will:- Collaborate with Music leads to onboard...

  • Music Content Operations Specialist

    Found in: Appcast Linkedin GBL C2 - 8 hours ago

    Cupertino, United States Creative Circle Full time

    Our leading innovative consumer brand is seeking a Music Content Operations Specialist to join their team. Must be able to work a hybrid schedule onsite (Tuesday-Thursday) in Cupertino, CA. Duration: Long term assignment; extensions approved quarter by quarter.In this Music Content Operations Specialist role you will:- Collaborate with Music leads to onboard...

  • Customer Service

    Found in: Appcast US C2 - 2 weeks ago

    Cupertino, United States Solugenix Full time

    Customer Service & Sales Manager $60k - 75kCupertino, CA (Onsite)Direct HireJob ID 2023-9254 We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A college degree is a plus.Three to five years’ experience in a similar capacity with management/supervisory responsibilities....

  • Customer Service

    2 weeks ago

    Cupertino, United States Solugenix Full time

    Customer Service & Sales Manager $60k - 75kCupertino, CA (Onsite)Direct HireJob ID 2023-9254 We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A college degree is a plus.Three to five years’ experience in a similar capacity with management/supervisory responsibilities....

  • Customer Service

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Cupertino, United States Solugenix Full time

    Customer Service & Sales Manager $60k - 75kCupertino, CA (Onsite)Direct HireJob ID 2023-9254 We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A college degree is a plus.Three to five years’ experience in a similar capacity with management/supervisory responsibilities....

  • Banking Customer Service

    Found in: Appcast US C2 - 2 weeks ago

    Cupertino, United States Solugenix Full time

    We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A degree is a plusAt least 2 years of banking operations experience is required.Comprehensive knowledge of all aspects of branch service functions is needed.Thorough knowledge of bank policies and procedures is a MUSTGeneral...

  • Banking Customer Service

    2 weeks ago

    Cupertino, United States Solugenix Full time

    We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A degree is a plusAt least 2 years of banking operations experience is required.Comprehensive knowledge of all aspects of branch service functions is needed.Thorough knowledge of bank policies and procedures is a MUSTGeneral...

  • Banking Customer Service

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Cupertino, United States Solugenix Full time

    We are looking for a Customer Service & Sales Manager. This is a direct hire opportunity in Cupertino, CA (Onsite).Qualifications:A degree is a plusAt least 2 years of banking operations experience is required.Comprehensive knowledge of all aspects of branch service functions is needed.Thorough knowledge of bank policies and procedures is a MUSTGeneral...

  • Communications Specialist

    Found in: Appcast US C2 - 4 days ago

    Cupertino, United States Russell Tobin Full time

    Russell Tobin & Associates is currently seeking a Communications Specialist - Internal, 12 Months Contract role for one of our Fortune 500 clients, at Cupertino, CA (Hybrid). Apply today for immediate consideration.Hourly Pay: $45 to $49 W2Location: Cupertino, CA (Hybrid)Duration: 12 Months Contract until May 2025Description:Communications Specialists work...

  • Communications Specialist

    Found in: Appcast Linkedin GBL C2 - 4 days ago

    Cupertino, United States Russell Tobin Full time

    Russell Tobin & Associates is currently seeking a Communications Specialist - Internal, 12 Months Contract role for one of our Fortune 500 clients, at Cupertino, CA (Hybrid). Apply today for immediate consideration.Hourly Pay: $45 to $49 W2Location: Cupertino, CA (Hybrid)Duration: 12 Months Contract until May 2025Description:Communications Specialists work...

  • Training Delivery Specialist III

    2 weeks ago

    Cupertino, United States Winmax Systems Full time

    Title:Training Delivery Specialist III, Req# 22816266 Location:Cupertino,CA(Hybrid) Contract:3+ Month Job Description: The People Change Management team leads change initiatives for the People team and People Solutions Program. We assess the impact of new initiatives and technology on the employee experience, their roles, and their processes. We...

  • Financial Relationship Specialist

    Found in: Talent US C2 - 3 weeks ago

    Cupertino, United States CTBC Bank Full time

    POSITION SUMMARY: Primary function is to generate revenue for the branch by actively establishing a center of influence as a referral base as well actively participating in community events. Grow and expand existing customer base by partner referrals in addition to growing new customer acquisition by conducting effective needs assessment and recommending...

  • Localization Specialist

    12 hours ago

    Cupertino, United States eTeam Full time

    Job Title: Localization Producer IILocation: Cupertino ,CA (Open for remote)Duration:4+ Months ContractNote: This is a part-time work-from-home assignment (typically 5-8 hours per week, but as much as 16 hours per week during peak loads).Job Description:Client Worldwide Developer Marketing team is seeking a highly motivated and detail-oriented individual to...

  • Localization Specialist

    3 days ago

    Cupertino, United States eTeam Full time

    Job Title: Localization Producer II Location: Cupertino ,CA (Open for remote) Duration:4+ Months Contract Note: This is a part-time work-from-home assignment (typically 5-8 hours per week, but as much as 16 hours per week during peak loads). Job Description: Client Worldwide Developer Marketing team is seeking a highly motivated and detail-oriented...