Communications Specialist

3 weeks ago

Cupertino, United States Fortune 5 Full time

We are looking for a Communications Specialist for our Internal Communications team for Retail.

You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally.


Key Qualifications

• 5-7 years experience in digital media, developing and presenting communication plans and strategies, and working in a writer or editor capacity.

• Proven ability to manage multiple projects across a wide range of stakeholders.

• Excellent partner management skills and demonstrated ability to grow internal relationships, while driving alignment towards a common goal.

• Tech-savvy, familiarity with OS and iOS, and comfortable with navigating web-publishing systems to produce high quality communications.

• Excellent writing skills that can deliver clear messages that motivate behavior change while meeting business goals.

• Proven ability to work as a member of a team, and maintain positivity and composure under pressure.

• Exceptional attention to detail, and ability to prioritize key work in a fast-paced environment.

• Experience working with international teams, and demonstrated empathy for regional needs and preferences.

• Solid understanding and grounding in U.S. English style, usage, grammar, and punctuation.


Description

Communications Specialists work at the intersection of many disciplines in our Retail, and are a key player in shaping the narrative and actions to support our field teams.

• Synthesize large amounts of information into key insights that are compelling.

• Produce concise briefs and clear, well-written communications under tight deadlines.

• Work with multiple business partners to connect the dots and develop thoughtful, smart, and creatively-driven engagement strategies for various roles and regions.

• Inform and influence communication plans across the Retail organization by leveraging your knowledge of the audience needs and business acumen.

• Help build out an operational planning process, analyze content metrics and influence editorial standards.


Education & Experience

BA/BS in Marketing, Corporate Communications, Public Relations, Editorial Writing or related field preferred.

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