Outpatient Registration Supervisor

3 months ago

Pinehurst, United States FirstHealth of the Carolinas Full time

Overview:

This position is responsible for Registration staff that obtain and verify information needed to complete an accurate and timely registration through both direct and indirect patient contact. The supervisor monitors the quality of work performed and intervenes when appropriate to correct or enhance services. Makes timely decisions considering the impact on patient care, financial resources, employee relations, public image and departmental concerns. Monitors the work environment and initiates efforts to ensure employee satisfaction. Responsible for the hiring of department staff. Coaches, counsels and appraises employee performance, handling disciplinary matters according to FHC policy and philosophy.

High School graduate and two years' associate degree in business-related field, or four years' business office experience required in lieu of degree. 2 years clerical experience required, preferably in a healthcare related field. Supervisory/management experience preferred.

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