Financial Counselor

3 months ago


Excelsior Springs, United States Excelsior Springs Hospital Full time
Description

  • Furnish patients and health care providers with private pay estimates.
  • Assist patients with financial applications, arrangements and provide financial counseling through resources with PARO, financial assistance program and Care Payment partners.
  • Process financial assistance applications following the Financial Assistance policy guidelines.
  • Communicate terms of Financial Policy to patients for full comprehension of payment expectations.
  • Collection and processing of estimated liabilities from patients.
  • Assist patients with the application process for Missouri Medicaid.
  • Adheres to HIPAA policies; maintains patient and facility confidentiality.
  • Possesses the ability to work under stressful conditions and remain helpful, courteous, and still perform job functions accurately and timely.
  • Performs other duties and responsibilities as assigned.
  • Assist patients with billing related questions or concerns.
  • Processing bankruptcy notices and notifying third party vendors of impacted accounts.
  • Manages monthly school and client billing accounts.
  • Responsible for submitting and updating reports to third party vendors.
  • Maintains knowledge of hospital policies as they pertain to billing operations.
  • Attends in-services, seminars, educational meetings as applicable.
  • Participates in informal teaching of new employees/co-workers.
  • Performs other duties and responsibilities as assigned.
Requirements
  • 1+ years of experience in a financial or banking role preferred.
  • Previous healthcare billing experience preferred.

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