Support Analyst: Business Applications

3 weeks ago


Oregon, United States South African National Blood Service Full time

Perform day-to-day Tier I and Tier II support of the ICT business systems in use in the organisation by prioritising and completing work packages logged by end users. Ensure work packages are resolved effectively to ensure that the systems supported are functioning according to set Service Level Agreements. Highlight deficiencies and or opportunities identified on business systems. Key Performance Areas Supply line manager with relevant information required for the annual budgeting process. Contribute to the creation of Service Level Agreements (SLA) with relevant stakeholders. Ensure that own SLA targets are met. Investigate and report to line manager on non-compliance to set targets. Build relationships with key business stakeholders to facilitate healthy interdepartmental partnerships. Be fully versed with all ICT business systems in area of responsibility to facilitate Tier I1 and II2 support to organisation. Participate in performance management and monitor own performance on an on-going basis to ensure set goals are achieved. Contribute to the creation of Standard Operating Procedures (SOP) and or Policies relevant to the area of responsibility. Ensure compliance to SOPs and policies by ensuring that training and competence are done before effective date. Research and analyse the effectiveness and efficiency of existing processes and submit to line manager strategies for enhancing or further leveraging these processes. Contribute to the development of project plans for projects in area of responsibility Analytical Thinking and Attention to Detail Drive and Belief in the cause Customer Service Orientation Systems Competence Judgement and Decision Making Ethical Behaviour Organisational Awareness Technical Skills: Computer Literacy. BECS. LIMS. Problem solving Excellence Orientation Knowledge Sharing Business and Financial Acumen Planning Organising Personal Development Teamwork Big Picture Thinking Communication

Education Matric Experience

2 years working experience on a Blood Establishment Computer System (BECS) in one or more of the following areas: By clicking on the above you are agreeing to this site's Terms of Use . Read our full Data Protection Policy here .

To ensure safe access to your data, your password needs to meet the below minimum requirements:

Minimum of 6 characters long Minimum of 1 numeric character [0 - 9] Minimum of 1 lowercase character [a - z] Minimum of 1 uppercase character [A - Z] Minimum of 1 special character, for example @?#$%...

Will be used for account recovery in the case that you no longer have access to the supplied email address.

CV file

* We will parse your CV to make creating a profile as easy as possible

#J-18808-Ljbffr



  • Oregon, United States TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Assoc Technical Support Analyst - Network page is loaded Assoc Technical Support Analyst - Network Apply locations Portland, OR, USA Hoffman Estates, IL, USA Cincinnati, OH, USA time type Full time posted on Posted 10 Days Ago job requisition id JR6085 The Role... The Associate Technical Support Analyst provides primary support to customers encountering...


  • Oregon City, United States Clackamas County Full time

    JOB DETAILS AND QUALIFICATIONS INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Workforce Data Management Team, our commitment to customer service, and being part of the Department of Human Resources at Clackamas County? Please consider joining the upcoming virtual information session to learn more about this...


  • Oregon, United States AaNeel Infotech Full time

    [vc_row][vc_column][tm_spacer size="lg:100"][/vc_column][/vc_row][vc_row el_class="fix"][vc_column el_class="header-wrap"][tm_heading style="float-shadow" custom_google_font="" font_weight="400" text="Application Support Lead - (L1)" font_size="sm:28;md:34;lg:40" line_height="1.28"][tm_spacer size="lg:10"][tm_heading style="typed-text-02" tag="h6"...

  • Application Architect

    3 weeks ago


    Oregon, United States Obsidian Technologies Full time

    As a growing consultancy we are always looking for new architects and engineers to help us deliver the best possible client solutions. Are you a talented and innovative Computer Science Post-Graduate with a passion for designing cutting-edge applications? Do youpossess a deep understanding of software architecture and a knack for turning complex requirements...

  • Data Analyst

    3 weeks ago


    Remote, Oregon, United States Zenith Mind Inc Full time

    About Us: Zenith Mind Inc is a leading staffing firm dedicated to connecting top talent with exceptional opportunities. We are currently seeking a skilled and detail-oriented Data Analyst to join our client's dynamic team. Responsibilities: Analyze and interpret complex data sets to provide actionable insights and recommendations. Design and implement...


  • Oregon, United States Infinite Business Ventures Full time

    Browse our career page and select the job role you want to apply for. Review the job description and requirements to ensure you meet the qualifications. Click on the apply button to access the application form. Fill out the application form and attach your CV. Submit the application form and wait for our response. Apply for exciting career opportunities...

  • B2B Sales Executive

    23 hours ago


    Oregon, United States Infinite Business Ventures Full time

    Browse our career page and select the job role you want to apply for. Review the job description and requirements to ensure you meet the qualifications. Click on the apply button to access the application form. Fill out the application form and attach your CV. Submit the application form and wait for our response. Apply for exciting career opportunities...


  • Oregon, United States Fortive Corporation Full time

    Job Description About Us : Tektronix, a wholly owned subsidiary of Fortive Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and...

  • Support Consultant

    2 weeks ago


    Oregon, United States Iisincorporation Full time

    We are seeking for dynamic individual with a keen understanding of support services to businesses and organizations. Job Description: Support services to businesses and organizations to assist with a range of critical operational functions. Have expertise in a particular business area, such as accounting, marketing, or cybersecurity. Support consultants may...


  • Oregon State, United States Widenet Consulting Full time

    Job Description/Skills: This position is fully remote. Summary The Business Systems Analyst works to manipulate the behavior and/or the structure of an application using an application's inherent tool set. The Business Systems Analyst will configure business rules, workflows, forms, and user interfaces to support business processes for small to medium...


  • Oregon State, United States Widenet Consulting Full time

    Job Description/Skills: This position is fully remote. Summary The Business Systems Analyst works to manipulate the behavior and/or the structure of an application using an application’s inherent tool set. The Business Systems Analyst will configure business rules, workflows, forms, and user interfaces to support business processes for small to medium...

  • Help Desk Analyst

    2 weeks ago


    Oregon City, United States Crescens Full time

    Job Title: Help Desk Analyst Location: Salem, OR Duration: 3+ Months Contract Job Description: Customer Assistance - Communications (20%) - Level 2, Software (15%) - Level 2, and Hardware (15%) - Level 2: Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the...

  • Help Desk Analyst

    4 days ago


    Oregon City, United States Crescens Full time

    Job Title: Help Desk Analyst Location: Salem, OR Duration: 3+ Months Contract Job Description: Customer Assistance - Communications (20%) - Level 2, Software (15%) - Level 2, and Hardware (15%) - Level 2: Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the...

  • Technical Sales

    3 weeks ago


    Oregon, United States Sunstone Circuits Full time

    Job Function: The goal is to consult with new and existing customers, using strong interpersonal skills, to present Sunstone solutions that fit the customer’s needs. This position will be at the front of the sales funnel that receives warm leads through our customer support channels of phone, quotes, chat and email. To perform this job successfully, an...


  • Portland, Oregon, United States Mindful Support Services Full time

    Job Type: Full-time Salary: $19.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and...


  • Hillsboro, Oregon, United States PDF Solutions Full time

    Overview: PDF Solutions Inc is seeking a Field Applications Engineer to join the field team to work on PDF’s e-beam inspection tool for Design-For-Inspection used for enhancing yield in state-of-art 300mm semiconductor fabs. The Applications Engineer must be an organized and highly motivated team player with strong initiative and communication skills and...

  • Application Developer

    2 weeks ago


    Oregon City, United States Saxon Global Full time

    Job Description: We have funding available to support this position in 2023 as well as have funding available in 2024 (part of 2024 Capex request). Hybrid position. Primary Work Location: NJ; Secondary Work Location: Minneapolis Top 3 Must haves: Deep knowledge of Relational Databases, Microsoft SQL server and proficient in T-SQL, SSIS and SSRS. (10+...


  • Oregon, United States CareerBuilder Full time

    MS Outlook configuration, Backup & Restore & troubleshooting for any connectivity issue Installation of OS and software compatible with Laptop/Desktop system. Printer Installation and sharing in LAN Maintain network / Internet connectivity in an infra Update and upgrade systems in routine. System Restore , Recovery / Data backup in case of OS /hardware...


  • Portland, Oregon, United States Brainlab, Inc. Full time

    Job Description This role can be based in San Francisco, Portland or Seattle metro areas. Maximize product portfolio penetration into the existing install base Maintains complete transparency of responsible Radiotherapy install base Work with Area Sales Managers to design and implement upgrade paths for complete install base Document upgrade projects...


  • Clackamas, Oregon, United States Charlie's Produce Full time

    Overview:   Do you have a passion for building relationships and driving growth? Charlie’s Produce Oregon Division is seeking a Business Development Specialist with the ambition and industry expertise to create new business opportunities and expand our market presence.   With over 45 years’ experience delivering nourishment to communities across...