Part-time Dispatch Clerk Office

2 weeks ago


Hickory, United States W. Lee Flowers Full time

Overview:

To provide administrative support for dipatchers to ensure paperwork for on time deliveries.

Prioritizing and handling daily functions to ensure on time deliveries to customers.

Provide administrative support for dispatchers with Cam and MainFrame.

Schedule

Saturday and Sunday 7am - 2pm

Responsibilities:
  • Enters driver names and pertinent information into both Cams and MainFrame
  • Supports work flow through contact of drivers with changes to scheduled trips
  • Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse
  • Calls drivers about dispatch leaves and customer delivery ETA.
  • Matches backhauls with trips and ensure stops are accurately communicated with the driver
  • Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.
  • Attaches mail to designated loads
  • Trains new employees as needed on both Cam and MainFrame.
  • Provides support to dispatchers in Cam and MainFrame
  • Answers phone calls from customers, research a solution or forward to the appropriate person for assistance


Qualifications:
Desirable Qualifications:
Beginning to intermediate Word and Excel skills
Ability to multi-task
Strong customer service skills

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