Patient Service Specialist
1 month ago
Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities.
(This is a Part-Time position that will support our SouthPark 6 office, Monday, Wednesday and Friday 8 am to 5 pm)
Primary Job Responsibilities/Tasks may include, but not limited to:
- Schedule appointments in athenaNet.
- Prepare new patient charts and/or paperwork at patient presentation.
- Greet patients and visitors in a professional and welcoming manner. Communicate with patient during visit as necessary.
- Accurately perform registration process.
- Ensure all requirements and fields are satisfied and complete.
- Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary.
- Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment.
- Create Credit Card on File Contracts at Check-In.
- Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out.
- Work "Day End Review" report.
- Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers.
- Schedule follow-up appointments.
- Reconcile, balance, and close batches daily.
- Accurately record messages.
- Educate patients accurately and completely including utilizing the Patient Portal.
- Document appropriately within athenaNet to ensure regulatory requirements are met.
- Monitor and check assigned Athena boxes and other assigned boxes for coverage.
- Work at different Tryon office locations as needed.
- For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance.
- Verify eligibility and benefits for all patients daily.
- Other duties as assigned.
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- Completion of TB test will be required.
- High school diploma; some college preferred
- Minimum of one-year medical office or healthcare facility experience.
- E.H.R. and Scheduling experience.
- Experience serving customers in person and on the phone
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies.
- Dexterity in hands and fingers.
- Ability to quickly respond to changing conditions and situations.
- Ability to concentrate on details.
-
Patient Services Specialist
4 months ago
Charlotte, United States OrthoCarolina Full timeAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...
-
Patient Services Specialist
2 months ago
Charlotte, United States OrthoCarolina Full timeAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...
-
Patient Services Specialist
4 days ago
Charlotte, United States OrthoCarolina Full timeAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...
-
OUC Patient Services Specialist
3 months ago
Charlotte, United States OrthoCarolina Full timeAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...
-
Patient Service Specialist
2 weeks ago
Charlotte, United States Tryon Medical Partners Full timePatient Service Specialist - Float Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities.(This is a float position that will support our team as need. between 25 - 30 hours per week)Primary Job Responsibilities/Tasks may include, but not limited to:Schedule appointments in...
-
Patient Service Specialist- South Park
7 days ago
Charlotte, United States OrthoCarolina Full timeAt OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a...
-
Patient Services Coordinator
1 month ago
Charlotte, North Carolina, United States OrthoCarolina Full timeJob SummaryOrthoCarolina is seeking a highly skilled Patient Services Specialist to join our team at our OrthoCarolina Ballantyne office location in Charlotte. As a Patient Services Specialist, you will play a vital role in ensuring the timely and accurate processing of patient claims.Key ResponsibilitiesPrepare paperwork necessary for patient visitsAnswer...
-
Charlotte, United States Atrium Health Full timeOur team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Atrium Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide Patient Services, Health, Specialist, Medicine, Family, Patient, Healthcare
-
Patient Connection Specialist Atrium Health
2 months ago
Charlotte, United States Atrium Health Full timeExemplifies importance of patient care connections through attributes of exceptional customer service, effective communication, and efficient navigation of the enterprise resources. Required to fulfill patient requests, according to specific service Patient, Health, Specialist, Outreach, Customer Service, Healthcare
-
Patient Access Specialist
3 months ago
Charlotte, United States Novant Health Full timeNovant Health is seeking a Patient Access Specialist to be responsible for staffing multiple hospital entry points to provide registration-related functions including the Emergency Department, Outpatient Imaging, Outpatient Surgery, and others. Respo Patient Access, Specialist, Patient, Registration, Skills, Healthcare
-
Patient Services Specialist I
3 months ago
Charlotte, United States CAROLINA ASTHMA AND ALLERGY CENTER MASTER Full timeJob DetailsJob Location Eastover - Charlotte, NC DescriptionJob Supervisory Responsibilities: None General Summary: A nonexempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner. Essential Job Responsibilities: Patient Check-In including...
-
Patient Services Specialist I
3 months ago
Charlotte, United States CAROLINA ASTHMA AND ALLERGY CENTER MASTER Full timeJob DetailsJob LocationEastover - Charlotte, NCDescriptionJob Supervisory Responsibilities: NoneGeneral Summary: A nonexempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.Essential Job Responsibilities:Patient Check-In including...
-
Patient Services Specialist I
2 weeks ago
Charlotte, United States CAROLINA ASTHMA AND ALLERGY CENTER MASTER Full timeJob DetailsJob LocationWaverly - Charlotte, NCDescriptionJob Supervisory Responsibilities: NoneGeneral Summary: A nonexempt, clerical position responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.Essential Job Responsibilities:Patient Check-In including...
-
Patient Access Specialist
6 months ago
Charlotte, United States Novant Health Full timeOverview Novant Health is seeking a Patient Access Specialist to be responsible for pre-registration, registration, verification activities and gathering and processing of patient demographic and financial information. Responsible for identifying source of payment and collecting payment and interfacing with insurers, members of the hospital and medical...
-
Patient Access Specialist
4 weeks ago
Charlotte, United States AppleOne Full timeJob DescriptionJob DescriptionNow Hiring: Patient Access Specialist - $17/hour Are you ready to join a dedicated team and make a meaningful difference in patient care? We're looking for a detail-oriented Patient Access Specialist to facilitate smooth access to diagnostic and genetic lab testing services. This is a temp-to-perm opportunity located in the...
-
Customer Service Specialist
4 weeks ago
Charlotte, United States Carrier Global Corporation Full timeMaintain the credit and collection of over 2,000 customer accounts within the U.S. A. and Canada. Coordinate software sales invoicing through a sales accounting process that includes journal entry. Provide customer sales support for the e. Design sof Customer Service Specialist, Customer Service, Specialist, Processing, Accounting, Sales, Retail,...
-
Patient Connection Specialist
2 weeks ago
Charlotte, United States Atrium Health Full timeExemplifies importance of patient care connections through attributes of exceptional customer service, effective communication, and efficient navigation of the enterprise resources. Required to fulfill patient requests, according to specific service Patient, Call Center, Specialist, Customer Service, Healthcare
-
Patient Connection Specialist
4 weeks ago
Charlotte, United States Atrium Health Full timeExemplifies importance of patient care connections through attributes of exceptional customer service, effective communication, and efficient navigation of the enterprise resources. Required to fulfill patient requests, according to specific service Patient, Health, Call Center, Specialist, Customer Service, Healthcare
-
Patient Services Coordinator
4 weeks ago
Charlotte, North Carolina, United States Metrolina Nephrology Full timeAbout Metrolina NephrologyMetrolina Nephrology Associates is a renowned nephrology group with over 40 years of experience in treating and managing kidney disease. Our extensive network of providers and offices allows us to deliver personalized, patient-centered care in a compassionate atmosphere.Job SummaryAs a Patient Services Coordinator, you will work...
-
Patient Services Coordinator
1 month ago
Charlotte, United States HOSPICE & PALLIATIVE CARE CHARLOTTE Full timeJob DetailsJob Location South Charlotte Office - Charlotte, NC Position Type Full Time Education Level 2 Year Degree Travel Percentage None Job Shift Day Job Category Health Care DescriptionVIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based,...