Sales Manager

2 weeks ago

Denver, United States InterContinental Capital Group Inc Full time

Title:Sales Manager Location:Denver, CO * Manage loan officer sales performance, motivation, scheduling, training, and administration of policies/procedures;

* Ensure originations team is presenting loans at appropriate rate, amounts, terms that comply with ICG a Proven Mortgage Team program guidelines;

* Review sales pipeline on daily/monthly basis in order to achieve monthly sales goals;

* Advise and assist in resolution of customer complaints concerning any area of the company;

* Assist in training/development of loan officers to function in all aspects of the origination process;

* Teach sales techniques in an environment with company provided leads;

* Report to, and work with the Head of Production to manage and achieve team/division goals;

* Maintain personal and team compliance with all Company policies and procedures;

* Collaborate with the Operations Department to assist in the flow of production/sales; and

* In consultation with the Head of Production, recruit, interview and select loan originators for your team.

* Keep informed of developing trends in the industry;

* Coordinate scheduled meetings, training sessions and courses as needed for the call center operation; and

* Perform other duties as modified and/or assigned by the Head of Production.

* Must have a current Mortgage Origination Officer License from NMLS

* 5+ years of inside mortgage sales experience with 2+ years managing people

* Strong experience with FHA and conventional loans

* Experienced with Purchase and Re-fi transactions

* Proficient with computers and loan operating systems (Encompass)

* Worked cross functionally with departments as needed (Marketing, Operations, & IT)

* Skilled in coaching, mentoring, motivating, and growing sales professionals

* Strong interpersonal skills, communication, and high emotional intelligence

* An understanding of KPIs and how to implement them successfully

* Demonstrated strong organizational skills

* Excellent written and oral communication skills; strong problem-solving, and analytical skills

* Strong interpersonal skills and ability to deal effectively with a diversity of individuals at all organizational levels

* Ability to multi-task, demonstrated flexibility and a willingness to work within constantly changing priorities with enthusiasm

* Good judgment with the ability to make timely and sound decisions

* Experience in a high-volume call center environment

* Managed a team of Loan Officers previously

* Full-time (and weekend) availability

* NMLS Licensed

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