Military Account Manager

1 week ago

Long Beach, United States SupplyCore Full time

Military Account Manager SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere. As a Military Account Manager, you will be responsible for driving sales and revenue growth by prospecting, building, and successfully maintaining and expanding strong military customer relationships. You will provide exceptional customer service while identifying sales opportunities through our variety of program offerings. You will coordinate heavily with the internal teams and supply chain, establishing Dealer of Record opportunities and maintain accurate and detailed data on customers' needs and opportunities. Key Deliverables and Responsibilities: Generate sales opportunities in by proactively working with the Military and/or Federal customer end-users in Hawaii, Guam, South Korea and other assigned regions to understand their needs and objectives while strategically aligning our solutions to meet those needs. Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin. Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the military sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries. Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity. Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.). Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities. Stay up-to-date and informed on new product and industry developments and emerging trends of the Military and/or Federal customers and the associated supply chains.

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