Benefit Programs Specialist Senior

2 weeks ago

Norfolk, United States City Of Norfolk Full time

The City of Norfolk's Department of Human Services is committed to improving the lives of children, families, and communities through comprehensive services that support the well-being of Norfolk citizens.

The Department of Human Services is seeking to fill

a Benefit Programs Specialist, Senior position who

serves as a lead worker and as a resource to the Benefit Programs Specialists to provide guidance for difficult eligibility determinations and policy/procedural clarifications. The worker mentors/trains less experienced workers and support staff. The Benefit Programs Specialist, Senior may be required to process 10% more cases than the Benefit Programs Specialist. They also may be responsible for reading cases and putting in the RUSHMORE system. The Benefit Programs Specialist, Senior interviews, reviews and evaluates information from applicants to determine or re-determine, eligibility for SNAP, TANF, Medicaid and other benefits. They work collaboratively with other employees and the public to ensure that each client is served efficiently and effectively.

Essential functions include but are not limited to:

Determines initial and ongoing eligibility for benefits and public assistance programs and services (SNAP, Medicaid, TANF, Energy Assistance, Senior Real Estate Tax Relief and Childcare), by interviewing applicants, analyzing information, and explaining rights and responsibilities, and interpreting policies. Maintains updated and accurate caseload based upon the volume of clients who request assistance. Verifies customer statements, completes evaluations and review sheets, sets up records and files, keeps applicants informed, advises of alternatives, and maintains electronic and hardcopy records. Establishes plans for clients in establishing self-sufficiency goals for the purpose of transitioning public assistance recipients from welfare dependency by determining employability, explaining policies, procedures, and requirements, providing supportive services, and establishing solutions for participation barriers. Works as a liaison between the city and hospital by working onsite with hospital staff to identify those citizens in need of applying for medical assistance. Processes cases by verifying customer statements, completing evaluations and review sheets, setting up records and files, keeping applicants informed, advising of alternatives, and maintaining electronic and hardcopy records. Keeps current by reviewing regulations and learning new ones. Establishes and maintains effective working relationships with others in a positive and tactful manner under sometimes stressful situations, exercises sound judgment, discretion, tact, and resourcefulness in solving problems and drawing logical conclusions. Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff, supports program supervisor by performing tasks such as ensuring staff coverage, and workload balance. May provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Will be responsible for case monitoring of state and local benefit programs. Responsible for contacting others within the organization. Works with individuals outside the City who may belong to professional or peer organizations. Working with various state and federal agencies may also be required. These contacts may involve similar work units or departments within the City which may be involved in decision making. Work requires education or training beyond high school graduation or equivalency which provides the necessary knowledge, skills and abilities.

Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Four years of experience in eligibility determination for government assistance programs.

Valid Driver's License may be required depending on assignment. Possesses knowledge of basic human behavior with a working knowledge of practices of public service organizations. Keeps current by reviewing regulations and learning new ones. Signing Bonus:

This position is eligible for a one-time $5,000 signing bonus.

#J-18808-Ljbffr

  • Residency Program Specialist I

    1 week ago

    Norfolk, United States Eastern Virginia Medical School Full time

    The Residency Program Specialist I position has three levels with varying educational requirements and position responsibilities. Performs a wide variety of administrative support and problem-solving duties of a confidential nature for the department Residency, Specialist, Program, Program Director, Clinical, Evaluation

  • Senior Program Analyst

    2 weeks ago

    Norfolk, United States SAIC Full time

    Description SAIC has an opening for aNaval Aviation Enterprise (NAE) Senior Program Analyst supporting the Current Readiness Team and Total Force Team in Norfolk, Virginia .Applicant should possess specific subject matter expertise in manning and personnel readiness across the entire process from recruitment to retirement to support CVN and Type/Model/Series...

  • Director of Sales and Marketing

    2 weeks ago

    Norfolk, United States Senior Lifestyle Full time

    Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image of the community with...

  • Residency Program Specialist I

    2 weeks ago

    Norfolk, United States Eastern Virginia Medical School Full time

    Overview The Residency Program Specialist I position has three levels with varying educational requirements and position responsibilities. Performs a wide variety of administrative support and problem-solving duties of a confidential nature for the department. The allocation of time is at the discretion of the department leadership, and the major...

  • Residency Program Specialist I

    4 weeks ago

    Norfolk, United States Eastern Virginia Medical School Full time

    Overview: The Residency Program Specialist I position has three levels with varying educational requirements and position responsibilities. Performs a wide variety of administrative support and problem-solving duties of a confidential nature for the department. The allocation of time is at the discretion of the department leadership, and the major...

  • Residency Program Specialist I

    2 weeks ago

    Norfolk, United States EVMS Full time

    The Residency Program Specialist I position has three levels with varying educational requirements and position responsibilities. Performs a wide variety of administrative support and problem-solving duties of a confidential nature for the department. The allocation of time is at the discretion of the department leadership, and the major responsibilities...

  • Child and Youth Program Leader

    1 month ago

    Norfolk, United States Department Of The Navy Full time

    Summary Incumbent provides appropriate specialized developmental care and instruction for children and youth ranging in age from 6 weeks to 18 years in one or more CY programs. This includes the provision of guidance, assistance, and mentoring for the CY Program Assistants. The incumbent...

  • Family Support Specialist I

    2 weeks ago

    Norfolk, United States Urban Strategies, Inc. Full time

    Job DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager LOCATION: TBD STATUS: Full Time BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that...

  • Program Manager

    1 day ago

    Norfolk, United States Parra Consulting Group Full time

    Parra Consulting Group, Inc. is currently seeking a Program Manager to support our client located at Norfolk, Virginia. - Leads the project or multiple tasks and retains overall responsibility for performance including cost, schedule, deliverables, and contractual compliance. - Ability to communicate effectively, both orally and in writing, with senior...

  • PRN/As Needed Cook

    2 weeks ago

    Norfolk, United States Senior Lifestyle Full time

    Company Description This is an as needed position with no set schedule. Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing high quality meals to the...

  • As Needed/PRN Server

    2 weeks ago

    Norfolk, United States Senior Lifestyle Full time

    Company Description This is an as needed position with limited hours and no set schedule Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will provide quick, efficient and pleasant...

  • Senior Environmental Specialist

    4 weeks ago

    Norfolk, United States Flatiron Construction Full time

    You will support our Virginia District project and provide technical input on environmental monitoring and design or construction methods to ensure compliance with environmental specifications or regulatory standards. Audits, analyzes and reports environmental performance to internal and external clients and regulatory bodies. Works with design and...

  • Program Manager

    2 weeks ago

    Norfolk, United States Department Of The Navy Full time

    Summary Serves as N94 Support Service Center Regional Program Manager and subject matter expert for Non-Appropriated Fund operations and aligned functions. Responsible for regional program direction, development and oversight of the major program support for Morale, Welfare & Recreation,...

  • Senior Environmental Specialist

    2 weeks ago

    Norfolk, United States Flatiron Construction Full time

    Overview You will support our Virginia District project and provide technical input on environmental monitoring and design or construction methods to ensure compliance with environmental specifications or regulatory standards. What you will be doingAudits, analyzes and reports environmental performance to internal and external clients and regulatory bodies....

  • Training Specialist

    5 days ago

    Norfolk, United States American Systems Full time

    Job Title / Level Training Specialist - Secret Clearance Clearance Required? Secret Location: Norfolk, VA 23511 US (Primary) % Travel 0 - 10% Job Description We are seeking a Training Specialist for future work supporting the US Navy. If you are seeking a new challenge, this one is for you! As a Training Specialist, you will: Work with a team of driven,...

  • Family Support Specialist II

    2 weeks ago

    Norfolk, United States Urban Strategies, Inc. Full time

    Job DescriptionJob DescriptionJob Title: Family Support Specialist II Background: For over 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our mission is all children and families will be stable and thriving. Job Summary: The...

  • it program manager

    4 weeks ago

    Norfolk, Virginia, United States Department Of The Navy Full time

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not...

  • Clinical Research Specialist

    1 day ago

    Norfolk, United States Virginia Oncology Associates Full time

    Overview: **Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has many exciting opportunities for a Clinical Research Specialist to support our Practice offices.** **Responsibilities**: - Perform study-related tasks in accordance...

  • Contract Specialist, GS-1102-11

    2 days ago

    Norfolk, United States U.S. Coast Guard Full time

    Serves as Contract Specialist responsible for all aspects of contracting transactions from initiation to recommendation of award to procurement of items or services.Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include: ·     Reviews requests for procurement. Analyzes the requirements, recommends revisions...

  • Help Desk Support Specialist

    3 weeks ago

    Norfolk, United States Cybrex LLC Full time

    Job DescriptionJob DescriptionCybrex is in the process of bidding a new Cyber/IT Services Proposal and is sourcing for potential staff. This position is one of many where we are accepting applications, doing interviews and making contingent employment offers with negotiated salary amounts. Upon a win the Contingent offer would become a permanent offer at the...