Inbound Customer Service Representative
4 weeks ago
**Inbound Customer Service Representative**
* Las Vegas, NV
* Full Time
* Mid Level
EnergyCare is a premier provider of customer services for energy industry clients. We are looking for qualified team members who have excellent customer service and communication skills and who like making customers happy
We have immediate openings in our Las Vegas, NV location. The ideal individual is one who can multitask and work in a fast paced call center environment. Our team member must be able to address customer questions and concerns with an end result of a fully satisfied customer.
We provide a full paid training & will teach you everything you need to know in order to be successful. Earn a base salary plus bonuses and incentives.
**Customer Service Representative Job Responsibilities:**
Take incoming calls from existing customers
Handling customer inquiries and concerns
Review & update sensitive and financial information
Interact with other functional groups to ensure customer satisfaction
Meet established productivity goals
Work simultaneously with multiple computer applications and databases
****This role has the possibility of becoming a remote one****
**Qualifications:**
**Must be dependable and have excellent attendance**
1-2 years of customer service experience preferred
Strong and effective communication skills
Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment
Attention to detail and Accuracy
High School diploma or equivalent
Must pass a background and drug test
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
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