Bilingual Customer Service Representative

7 months ago


Las Vegas, United States AtWork! Full time
Bilingual Customer Service Representative (Spanish) Inbound Calls

We are looking for a skilled problem solver to join our team as a Bilingual Customer Service Representative. We need enthusiastic individuals who can listen to customer service issues and offer a unique and innovative approach to each problem.

The successful candidate for this role will have a strong command of the company's customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Responsibilities.
  • Guide and answer customer inquiries in a fast-paced environment.
  • Communicate with customers via phone, email, and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate the company portal
  • Provide knowledgeable answers to questions about products and services.
  • Become a service expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Ideal Candidate will have the following....
  • 3-5 years in a call center environment.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment with coaching support.
  • Dedicated to excellent attendance.
  • Positive attitude and open to continuous improvement in performance job functions.


Salary: $18.84/ hr. This position is a full-time, Monday- Friday, 9:00AM to 5:00PM

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