Patient Care Advocate

3 months ago

Trenton, United States Justice Cannabis Co Full time
Description

Summary

The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience.

This role ensures all sales are compliant with state regulations and that customer needs are heard and

met throughout the sales process. This position is also responsible for ensuring transactions are

accurately recorded in point-of-sale (POS) and inventory tracking systems. Most importantly, this

role embodies the company's culture and brand image.

Essential Functions and Responsibilities

Sales Responsibilities

•Ensures the consistent delivery of an exceptional customer experience

•Assists customers in product selection based on defined treatment plans and product availability

•Achieves daily/weekly sales objectives by fulfilling customer requests and looking for

opportunities introduce new and alternative products

•Continually develops communication and service skills to increase sales and generate positive

reviews

•Educates customers on product attributes and usage

•Ensures customers are accurately logged into the patient tracking system

•Performs sales transactions in compliance with all regulations governing the sale of cannabis

products

•Completes accurate sales documentation

•Ensures transactions are entered in point-of-sale and inventory management systems in

compliance with state regulations

•Assists in maintaining a safe, clean, and organized dispensary environment

•Complies with all Justice Cannabis Co. policies, procedures and practices governing sales and

service

•Complies with all safety and security protocols for dispensary staff

•Performs administrative tasks (customer profile completion, sales tracking, etc.) as required

•Answers phones, responds to voicemail, and takes phone orders

•Establishes on-going relationships with dispensary customers

•Completes customer profiles to assist in future sales and service opportunities

•Maintains knowledge of new and existing products via vendor training, documentation, and crosstraining

with management, pharmacists, and senior sales consultants

Qualifications

•Two or more years of experience working in a retail or hospitality environment with cash

handling responsibility

•Demonstrated passion for delivering an exceptional customer experience

•Fast-paced, high volume retail sales experience preferred

•Must be at least 21 years of age and possess a valid driver's license or state ID

•Must pass all required background checks, certifications, and DOH affiliation requirements

•Professional written and verbal communication and interpersonal skills

•Must have strong organizational skills, high attention to detail and the ability to multi-task

Cultural Responsibilities

•Actively models Justice Cannabis Co. 's values and code of conduct

•Builds strong and effective internal, external, and cross-functional relationships.

•Is committed to creating and maintaining a collaborative, fun, and productive work environment

•Actively participates in team building and cultural development activities

•Models honesty, integrity, and direct communication in daily tasks and interactions

Computers and Technology

•Must be computer literate with the ability to learn operational systems (Alpine IQ, Leaflogix, MJ

Freeway, Veriscan, Microsoft office, and Metrc, etc.)

•Experience working with Outlook email and Microsoft Office suite

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those

an employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into

cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing

position for up to eight hours in a day based on business needs and sales volume; and, ability to bend

and retrieve products from lower shelves. This role also enters information into sales and tracking

systems requiring hand dexterity and the ability visually verify correct product information

  • Patient Financial Representative

    4 weeks ago

    Trenton, New Jersey, United States Patient Financial Concepts Full time

    Job SummaryWe are seeking a highly skilled Bilingual Patient Accounts Representative to join our team at Patient Financial Concepts. As a key member of our patient financial services team, you will be responsible for performing data entry, account analysis, and managing client relationships.Key ResponsibilitiesInterview patients or family members in person...

  • Bilingual Patient Accounts Representative

    4 weeks ago

    Trenton, New Jersey, United States Patient Financial Concepts Full time

    Job SummaryWe are seeking a highly skilled Bilingual Patient Accounts Representative to join our team at Patient Financial Concepts. As a key member of our patient financial services team, you will be responsible for performing data entry, account analysis, and managing client relationships.Key ResponsibilitiesInterview patients or family members in person...

  • Healthcare Advocate

    4 weeks ago

    Trenton, New Jersey, United States CVS Health Full time

    Job SummaryWe are seeking a skilled Healthcare Advocate to join our team at CVS Health. As a Healthcare Advocate, you will play a critical role in supporting our members by providing exceptional customer service and ensuring they receive the best possible care.Key Responsibilities:Initiate engagement with assigned members to introduce the program and gather...

  • Healthcare Advocate

    3 weeks ago

    Trenton, New Jersey, United States CVS Health Full time

    Job Summary:CVS Health is seeking a dedicated Healthcare Advocate to join our team. As a key member of our organization, you will play a vital role in ensuring the health and well-being of our members. Key Responsibilities:Initiate engagement with assigned members to introduce programs and gather demographic information.Schedule completion of assessments...

  • Senior Policy Advocate

    4 weeks ago

    Trenton, New Jersey, United States CVS Health Full time

    Job SummaryAt CVS Health, we are committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Senior Policy Advocate, you will play a critical role in supporting our mission by advocating for the needs of our members and collaborating with stakeholders to drive quality solutions.Key ResponsibilitiesDirect member outreach and...

  • Nurse Practitioner

    1 month ago

    Trenton, New Jersey, United States Patient First Full time

    Job Summary We are seeking a skilled and compassionate Nurse-RN to join our team at Patient First. As a key member of our healthcare team, you will provide high-quality nursing care to patients in an ambulatory setting. Responsibilities Implement Patient First's policies and procedures with integrity and professionalism. Provide exceptional patient care,...

  • Nurse-RN

    4 weeks ago

    Trenton, United States Patient First Full time

    Patient First is accepting applications for Nurses in the Hamilton, NJ area. Patient First provides a friendly work environment that promotes a team oriented philosophy. Sign on Bonus! The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and...

  • Nurse-RN

    2 months ago

    Trenton, United States Patient First Full time

    Patient First is accepting applications for Nurses in the Hamilton, NJ area. Patient First provides a friendly work environment that promotes a team oriented philosophy. Sign on Bonus! The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care...

  • Nurse Practitioner

    4 weeks ago

    Trenton, New Jersey, United States Patient First Full time

    Patient First is seeking a skilled and compassionate Nurse to join our team in the Hamilton, NJ area. Our organization is dedicated to providing a friendly work environment that promotes a team-oriented philosophy.Key Responsibilities:Implement and adhere to Patient First's policies and procedures;Deliver high-quality nursing care and create a warm and...

  • X-ray Technologist

    2 months ago

    Trenton, United States Patient First Full time

    Patient First is accepting applications for X-ray Technologist in the Hamilton, NJ area. Patient First provides a friendly work environment that promotes a tea m-oriented philosophy. Sign-on Bonus! Student Loan Assistance! The responsibilities of this job include, but are not limited to, the following: Obtaining quality x-rays using correct...

  • Medical Social Worker

    4 weeks ago

    Trenton, New Jersey, United States BAYADA Home Health Care Full time

    About the Role:We are seeking a skilled Licensed Medical Social Worker to join our team at BAYADA Home Health Care. As a Medical Social Worker, you will play a vital role in delivering compassionate care to our clients and their families in the comfort of their own homes.Key Responsibilities:Work alongside our clinical care team to educate and advocate for...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Trenton, New Jersey, United States Patient First Full time

    At Patient First, we are seeking a skilled Diagnostic Imaging Specialist to join our team. This role is responsible for obtaining high-quality x-rays using correct positioning and radiation exposure. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Obtain quality...

  • Patient Care Technician

    4 weeks ago

    Trenton, New Jersey, United States RWJBarnabas Health Full time

    Job Title: Patient Care TechnicianAt RWJBarnabas Health, we are seeking a highly skilled and compassionate Patient Care Technician to join our team. As a Patient Care Technician, you will work under the direction of the RN to provide exceptional care to our patients on the Medical Unit-II.Responsibilities:Take vital signs and perform EKGSPerform phlebotomy...

  • Patient Care Specialist

    1 month ago

    Trenton, New Jersey, United States RWJ Barnabas Full time

    Job OverviewIn this role, you will work under the direction of a registered nurse to provide high-quality patient care on our unit. Your responsibilities will include taking vital signs, performing EKGs, and assisting with bedside care, such as bathing, mouth care, and skin care. Every other weekend and holiday is required.RequirementsHigh School Diploma or...

  • Patient Care Specialist

    4 weeks ago

    Trenton, New Jersey, United States RWJ Barnabas Full time

    Job SummaryWe are seeking a skilled Patient Sitter to join our team at RWJBarnabas Health. As a Patient Sitter, you will be responsible for providing exceptional care and support to our patients with various medical and psychological needs.Key ResponsibilitiesSupervise patients and alert nurses or other healthcare professionals when necessary.Utilize...

  • Patient Care Coordinator

    6 months ago

    Trenton, United States Professional Physical Therapy Full time

    Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a part time Patient Care Coordinator. As a part time Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer...

  • Patient Services Representative

    3 months ago

    Trenton, United States Beaumont Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 18930 West Rd, Woodhaven, MI 48183.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is the first...

  • Care Medical RN

    7 days ago

    Trenton, United States NavitsPartners Full time

    Job Title: Registered Nurse (RN) - CCULocation: Tinton Falls, NJ 07754Shift: 7:00 PM - 7:30 AMDays per Week: 3 days per weekHours per Week: 36 hoursJob Duties:Conduct initial and ongoing assessments of patients.Identify patient needs and determine priorities for care through assessment, planning, intervention, and evaluation.Develop, implement, and...

  • Patient Services Representative

    2 months ago

    Trenton, United States Beaumont Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 18930 West Rd, Woodhaven, MI 48183.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative is the...

  • Nursing Care Professional

    4 days ago

    Trenton, United States Belle Care Nursing and Rehabilitation Center Full time

    About Us Belle Care Nursing and Rehabilitation Center is committed to delivering exceptional patient care, fostering a positive work environment, and investing in our staff. Our mission is to provide compassionate and individualized care to our residents, recognizing their unique needs and rights.Job Summary We are seeking a highly skilled Certified...