Guest Experience Specialist
4 weeks ago
Job Number 24040151
Job Category Rooms & Guest Services Operations
Location Courtyard Cincinnati Blue Ash, 4625 Lake Forest Drive, Blue Ash, Ohio, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, were passionate about better serving the needs of travelers everywhere. Its what inspired us to create the first hotel designed specifically for business travelers, and its why the Courtyard experience today empowers our guests, no matter the purpose of their trip. Were looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
-
Guest Service Agent
1 week ago
Cincinnati, United States Homewood Suites By Hilton Cincinnati Midtown Full timeResponsibilities:- Greet and welcome guests in a friendly and professional manner- Register guests and assign rooms, ensuring all necessary information is obtained- Answer phone calls and respond to guest inquiries- Assist guests with check-in and check-out processes- Provide information about hotel facilities, services, and local attractions- Handle guest...
-
Guest Service Agent
2 weeks ago
Cincinnati, Ohio, United States Homewood Suites By Hilton Cincinnati Midtown Full timeResponsibilities:Greet and welcome guests in a friendly and professional manner- Register guests and assign rooms, ensuring all necessary information is obtained- Answer phone calls and respond to guest inquiries- Assist guests with check-in and check-out processes- Provide information about hotel facilities, services, and local attractions- Handle guest...
-
Guest Services Representative
2 days ago
Cincinnati, United States Hampton Inn & Suites CincinnatiKenwood Full timeJob DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...
-
ICE CREAM SPECIALIST- Store 196
1 week ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Ice Cream Specialist(Ice Cream DipClerk) Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $11.25/hr - $13.25/hrNOTE: You must be at least 16 years old to work at United Dairy Farmers.Position Description:The primary responsibility of aIce Cream Specialist at United Dairy...
-
Restaurant Hostess/Host/Greeting Guest
3 days ago
Cincinnati, United States Renaissance Hotel - Cincinnati Full timeRestaurant Host/Hostess (Full or part-time)About the Job:The restaurant located inside Cincinnati Downtown Hotel is looking to hire a Host/Hostess. For AM and PM. Full or part-time.Everyone is required to be able to work mostly weekend am or pm shifts.Company:Cincinnati Downtown Hotel.Our luxury hotel in the heart of downtown Cincinnati needs am/pm -time...
-
GUEST SERVICE ASSOCIATE
4 weeks ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $10.50/hour - $13.00/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary...
-
GUEST SERVICE ASSOCIATE
3 weeks ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $11.00/hour - $13.00/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary...
-
GUEST SERVICE ASSOCIATE
2 weeks ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $11.50/hour - $13.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary...
-
GUEST SERVICE ASSOCIATE
2 weeks ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $11.00/hour - $13.00/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary...
-
Front Desk Guest Sales Associate
4 weeks ago
Cincinnati, United States European Wax Center Full timeAt European Wax Center®, we’re looking for a hard-working Guest Sales Associate tojoin our passionate team. Candidates must be outgoing, personable, and love thebeauty and waxing space! Grow your customer service skills at a national waxingfranchise.Here is what we are looking for:● Sales Experience (preferred)● An upbeat and friendly demeanor...
-
GUEST SERVICES ASSOCIATE
7 days ago
Cincinnati, United States TriHealth Full timeJob Overview: This position is responsible for the First Impression of the TriHealth hospitals; providing a warm welcome and greeting to all patients, visitors, and other guests. This position requires excellent customer service skills, professional appearance, and key behaviors that help guests feel important, listened to, and made at ease. This position is...
-
Host - Symmes Chili's - No Experience Required
3 weeks ago
Cincinnati, United States Brinker International Full timeRole Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...
-
On-Demand: Guest Advocate
2 weeks ago
Cincinnati, United States Target Corporation Full timeCreate a welcoming experience by authentically greeting all guests. Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach. Engage with guests in a genuine way Guest Advocate, Cashier, Guest, Merchandise, Fulfillment, Advocate, Retail
-
Snack Bar Attendant
3 weeks ago
Cincinnati, United States Troon Golf, L.L.C. Full timeCalifornia Golf Course is excited to announce the exceptional career opportunity of Snack Bar Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. Key Responsibilities of the Snack Bar Attendant: * Ensures guests are attended to in a prompt, efficient and personalized...
-
Snack Bar Attendant
3 weeks ago
Cincinnati, United States Troon Golf, L.L.C. Full timeReeves Golf Course is excited to announce the exceptional career opportunity of Snack Bar Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. Key Responsibilities of the Snack Bar Attendant: * Ensures guests are attended to in a prompt, efficient and personalized...
-
GUEST SERVICE ASSOCIATE
7 days ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $11.50/hour - $13.00/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers.Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers...
-
GUEST SERVICE ASSOCIATE
7 days ago
Cincinnati, United States United Dairy Farmers Full timePosition Title: Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $10.50/hour - $13.00/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers.Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers...
-
Customer Experience Specialist
3 weeks ago
Cincinnati, United States Protective Industrial Products Full timeJob DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...
-
Customer Experience Specialist
3 weeks ago
Cincinnati, United States Protective Industrial Products Full timeJob DescriptionJob DescriptionJob SummaryThis position is responsible for providing day-to-day support for the PIP/WCPG business functions. Activities include but are not limited to order review and contract interpretation, account creation, order processing, account maintenance, billing, invoicing and problem resolution. Essential FunctionsResponsible for...
-
Intervention Specialist
2 weeks ago
Cincinnati, United States The Greater Cincinnati School Application Consortium Full timePosition Type: Special Education/Intervention Specialist (Moderate/Intensive)Date Posted: 5/1/2024Location: Maple Dale Elementary School Date Available: 08/01/2024District: Sycamore Community Schools - websiteDescription: MM / MI Intervention Specialist needed for elementary K-4. Experience working with students with austim preferred.