IT Manager Business Engagement

2 weeks ago

Portsmouth, United States WIN Waste Innovations Full time
Job Description

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,100 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper and metals from the waste stream.

WIN Waste Innovations is hiring an IT Manager of Business Engagement. This position is responsible for strategic and tactical project execution and operational system support. This position requires the ability to lead and manage a team of Senior Business Analysts in support and delivery of technology systems and projects. Partners with business units to understand how technology and enterprise level applications support the achievement of both operational and strategic goals. Establishes and maintains effective working relationships to gather key information required to understand, plan for, and accomplish business objectives.

Accountable for performance of multiple complex sub-functions or a highly complex and specialized sub-function. Establishes short- and medium-term business plans for area of responsibility. Provides input on functional strategy. Applies advanced knowledge of functional area by integrating theories and principles into the context of the larger organization. Manages resources and policy formation in area of responsibility. Creates detailed project schedules, mitigates risks, and manages issues of medium to high complexity. Decisions are guided by resource availability, functional objectives and with input from the IT Director of Business Engagement.

Essential Duties/Responsibilities:

  • Execute strong and continuous leadership in maintaining a high performing IT support team comprised of appropriately skilled individuals.
  • Create detailed project schedules, ensure on-time delivery of projects while mitigating project risks and resolving issues
  • Lead and develop a team of business analysts in the support of enterprise level systems and applications and delivery of both strategic and tactical projects
  • Provide leadership and motivation to project team members throughout the project life cycle and consult with project team to outline a work plan
  • Participate in regular interactions with business leaders to inform, alert, negotiate and maintain a strong relationship and shared vision to achieve business outcomes.
  • Direct the creation and maintenance of required project documentation and artifacts ensuring that all defined project processes are followed and met.
  • Participate in developing and monitoring the Business Engagement team budget, and support IT Director with managing expenditure within agreed spending plans.
  • Ensure and balance the availability of the required skills and competencies across project teams within IT and business.
  • Partner with the business and IT delivery teams to ensure effective technology solutions are delivered per plan and within budget.
  • Remain current on industry trends and best practices and incorporate them into the company's technology systems.
  • Participate in recruiting and hiring to meet staffing needs.
  • Provide coaching and development feedback to employees through the formal Performance Management process
Minimum Education Experience
  • Bachelor's degree in Business, Business Administration, Information Systems, Computer Science or related field is required.
  • Ten (10) years of information technology experience or equivalent experience in project management, program management, systems integrations and data management
  • Working knowledge of the following
    • IT project management and lifecycle best practices.
    • Vendor management techniques and practices.
Additional Knowledge, Skills, Licenses/Certifications, Abilities Personal Characteristics (KSLAPs):
  • Strong leadership and management skills.
  • Ability to treat confidential information in a discrete and appropriate manner.
  • Ability to demonstrate strong analytical and organizational skills
  • Expert project management skills with a focus on project delivery and execution
  • Strong analytical skills and experience; ability to recognize, analyze and solve complex problems
  • Strong collaboration skills in order to partner effectively across various levels of the organization.
  • Strong interpersonal and presentation skills.
  • Strong understanding of project management techniques with the ability to manage multiple responsibilities, priorities, tasks and projects simultaneously.
  • Strong organization and process improvement skills.
  • Ability to communicate effectively with large groups of employees and in one-on-one meetings with employees.
  • Ability to motivate a team to accomplish tasks and achieve goals that result in positive outcomes for our business partners
  • Ability to anticipate new situations and/or changing demands and respond proactively to enhance the division's/business unit's financial performance.
  • Ability to demonstrate and utilize effective oral and written communication skills.
  • Ability to identify creative and innovative solutions to resolve problems
  • Able to demonstrate commitment to compliance with applicable laws and regulations, the Company's Ethics and Compliance Code of Conduct, and other Company policies and procedures, and take all required training courses.
  • Able to demonstrate respect for all individuals and adhere to the Company's values and business practices.


At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

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