Senior Product Manager

Senior Product Manager Microsoft's Path team helps customers along their journey from the initial idea to the final realization of their goals from Idea to Plan to Done. We are responsible for collaborative work management products including Microsoft Project, Planner, To Do, Whiteboard, and Visio. We are actively working to envision and create "The Future of Work" leveraging large language models (LLMs) and Agentic artificial intelligence (AI) to delight and generate value to our customers. As a Senior Product Manager, you'll own key capabilities that make the our work management offerings smarter, more useful, and more intuitive to our users. You'll work closely with cross-functional teams to design, build, and ship AI-first features that delight users and deliver real value. We are part of a fast-paced, innovative environment with leaders who are both strategic and passionate about delivering results through operational quality. We will succeed when our customers and partners succeed. We are focused on applying deep customer empathy and data insights to drive innovative solutions and business models, to solve the industry's most critical problems. We have a culture of agility, openness, and accountability which breeds inclusion, trust, respect, and collaboration. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive feature development by defining and delivering AI-powered capabilities that enhance collaboration and productivity within Planner. Translate user needs into AI-first feature requirements, working closely with design, engineering, and research to build intuitive, context-aware product experiences. Design and iterate on prompts, grounding strategies, and agent behaviors to ensure responses are accurate, relevant, and aligned with user intent. Lead evaluations of agent performance using both qualitative and quantitative methods including human-in-the-loop testing, prompt evaluation, grounding validation, and telemetry analysis. Collaborate with Applied Science to align on model capabilities, data needs, and evaluation frameworks, ensuring features are technically feasible and scalable. Partner with PMs across other product groups within M365 to ensure feature alignment and integration within the broader ecosystem. Define success metrics for agent features and drive continuous improvement through experimentation, A/B testing, and user feedback. Champion responsible AI practices, ensuring features are inclusive, secure, and aligned with Microsoft's ethical AI principles. Qualifications Required Qualifications: Bachelor's Degree AND 5+ years experience in product management or software development OR equivalent experience. 3+ years experience taking a user-facing product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 3+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. Preferred Qualifications: Experience shipping AI-powered products in production environments and growing it. Understanding of LLMs, prompt engineering, Retrieval-augmented generation (RAG), grounding, and responsible AI principles. Ability to navigate ambiguity across teams and balancing competing priorities, with a passion for problem-solving to consistently deliver defined outcomes.