Enterprise Applications Engineer

3 weeks ago

Hackensack, United States Top Tier Reps LLC Full time

Essential Job Functions and Responsibilities:

  • Administer, develop, and support the Firm's Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery ("DG"),
  • Workspace, and Iridium.
  • Responsibilities within the firm's financial/marketing application stack include:
  • Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching
  • Inter-department coordination during system upgrades; assessing andcommunicating risk factors of upcoming upgrades, primarily when integrated systems cause a "trickle-down" effect
  • Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems
  • Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,
  • Documentation of system setup, integrations, backup, and disaster recovery processes
  • Communicates and informs the department and management of project statuses, issues, and proposed resolutions
  • Manage vendor support tickets
  • Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth
  • Research and evaluate new tools/technologies to improve the current application stack
  • Utilize tools to protect application source code and maintain versioning.
  • Any additional responsibilities as required by management

Other responsibilities include:
  • Compulaw administration, maintenance and integrations
  • Basic 'end user' application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc.
  • Support requests/tickets escalated from the helpdesk team
  • Documentation of processes/procedures, 'how-to' guides, and frequently asked question resolution

Knowledge, Skills & Abilities:
  • 3+ years' experience operating with legal accounting and time management software required, experience with Elite 3E preferred
  • Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency
  • Experience with maintaining 3E Templates ("Design Gallery"), Workspace and BizTalk
  • Proficiency in Elite Application Framework and Tools; Example: IDE
  • Knowledge of 3E Solutions Manager a plus
  • Proficiency in SQL reporting ("SSRS")
  • Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
  • Experience administering Windows Server
  • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
  • Self-motivated person with excellent time management skills
  • Strong analytical skills with the ability to communicate results
  • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
  • Proficiency in XML/XSLT transformation
  • Knowledge of C# and Visual Basic .Net, HTML5 programming

Education and/or Experience:
  • Minimum 3 years experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment
  • with hands-on experience in maintaining mission-critical enterprise applications at a high level of availability.
  • Requires broad knowledge of the specialized and technical field of computer science and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge.
  • 4-year college degree preferred; equivalent experience considered.
  • Knowledge of 3E Solutions Manager a plus
  • Proficiency in SQL reporting ("SSRS")
  • Ability to learn functional and technical integration aspects of the firm's applications such as Iridium, Foundations, Concur
  • Experience administering Windows Server
  • Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
  • Self-motivated person with excellent time management skills
  • Strong analytical skills with the ability to communicate results
  • Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
  • Proficiency in XML/XSLT transformation
  • Knowledge of C# and Visual Basic .Net, HTML5 programming

Technical Skills & Requirements:
  • Minimum of 5 years' experience in the design, implementation and maintenance of
  • Windows computer systems. Experience with Microsoft SQL required, working
  • knowledge of Active Directory administration and maintenance a plus. Experience with
  • Thomson Reuters 3E and Foundations Experience management system administration
  • required. iManage document management system administration is a plus. Proven
  • experience supporting a large number of end users, 300+.
  • Certificates, Licenses, Registrations:
  • Microsoft Certified Systems Engineer (MCSE) preferred, but not required.

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