Enterprise Applications Engineer
2 weeks ago
Essential Job Functions and Responsibilities:
Administer, develop, and support the Firm’s Elite 3E platform. Including, but not limited to Thompson Reuters Elite 3E, Paperless Performa, Design Gallery (“DG”),
Workspace, and Iridium
Responsibilities within the firm’s financial/marketing application stack include:
Scheduling month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching
Inter-department coordination during system upgrades; assessing andcommunicating risk factors of upcoming upgrades, primarily when integrated systems cause a “trickle-down” effect
Coordinate with application stakeholders and IT team to prioritize and address issues and future objectives for financial systems
Responsible for testing financial system applications during system changes, enhancements, upgrades, and monthly system maintenance,
Documentation of system setup, integrations, backup, and disaster recovery processes
Communicates and informs the department and management of project statuses, issues, and proposed resolutions
Manage vendor support tickets
Track and optimize system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth
Research and evaluate new tools/technologies to improve the current application stack
Utilize tools to protect application source code and maintain versioning
Any additional responsibilities as required by management
Other responsibilities include:
Compulaw administration, maintenance and integrations
Basic ‘end user’ application troubleshooting and maintenance such as: FasTax, B&A Forms, Allstate legal forms, LexisNexis etc
Support requests/tickets escalated from the helpdesk team
Documentation of processes/procedures, ‘how-to’ guides, and frequently asked question resolution
Knowledge, Skills & Abilities:
3+ years’ experience operating with legal accounting and time management software required, experience with Elite 3E preferred
Fluency in the Elite 3E SQL database schema preferred or demonstrated ability to develop such fluency
Experience with maintaining 3E Templates (“Design Gallery”), Workspace and BizTalk
Proficiency in Elite Application Framework and Tools; Example: IDE
Knowledge of 3E Solutions Manager a plus
Proficiency in SQL reporting (“SSRS”)
Ability to learn functional and technical integration aspects of the firm’s applications such as Iridium, Foundations, Concur
Experience administering Windows Server
Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
Self-motivated person with excellent time management skills
Strong analytical skills with the ability to communicate results
Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
Proficiency in XML/XSLT transformation
Knowledge of C# and Visual Basic .Net, HTML5 programming
Education and/or Experience:
Minimum 3 years experience in management, design, and implementation of large enterprise applications in a heterogeneous operating system environment
with hands-on experience in maintaining mission-critical enterprise applications at a high level of availability
Requires broad knowledge of the specialized and technical field of computer science and business/management acumen equivalent to a complete college or university education; includes thorough skills knowledge
4-year college degree preferred; equivalent experience considered
Knowledge of 3E Solutions Manager a plus
Proficiency in SQL reporting (“SSRS”)
Ability to learn functional and technical integration aspects of the firm’s applications such as Iridium, Foundations, Concur
Experience administering Windows Server
Solid technical foundation with the ability to troubleshoot, diagnose and resolve complex problems and implement solutions with minimal guidance
Self-motivated person with excellent time management skills
Strong analytical skills with the ability to communicate results
Excellent verbal and written communication skills, and the ability to communicate with staff of varying technical expertise
Proficiency in XML/XSLT transformation
Knowledge of C# and Visual Basic .Net, HTML5 programming
Technical Skills & Requirements:
Minimum of 5 years’ experience in the design, implementation and maintenance of
Windows computer systems. Experience with Microsoft SQL required, working
knowledge of Active Directory administration and maintenance a plus. Experience with
Thomson Reuters 3E and Foundations Experience management system administration
required. iManage document management system administration is a plus. Proven
experience supporting a large number of end users, 300+
Certificates, Licenses, Registrations:
Microsoft Certified Systems Engineer (MCSE) preferred, but not required
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