We have other current jobs related to this field that you can find below

  • Operations Intern

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    POSITION AND HOUSING ARE FILLED FOR SUMMER OF 2024. ALL APPLICANTS FOR SUMMER OF 2024 WILL BE REJECTED.PAID Internship - Limited Housing AvailableEarn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and communities...

  • Marketing and Community Outreach Intern

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    POSITION AND HOUSING ARE FILLED FOR SUMMER OF 2024. ALL APPLICANTS FOR SUMMER OF 2024 WILL BE REJECTED.PAID Internship - Limited Housing AvailableEarn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and communities...

  • Facility Cleanliness

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    Earn up to $300 as a Sign-on Bonus, Free Meal per 6-hour shift, Free Parking, Free/discounted Area Exchange Program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories. NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of...

  • Facility Cleanliness

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    Earn up to $300 as a Sign-on Bonus, Free Meal per 6-hour shift, Free Parking, Free/discounted Area Exchange Program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories. NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of...

  • Theme Park Food Service Intern

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    HOUSING FOR SUMMER OF 2024 IS FULL. ANY APPLICANTS THAT SELECT SUMMER OF 2024 AND NEED HOUSING WILL BE REJECTED.PAID Internship - Limited Housing AvailableEarn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and...

  • Theme Park Food Service Intern

    3 months ago

    Sevierville, United States NASCAR SpeedPark Full time

    HOUSING FOR SUMMER OF 2024 IS FULL. ANY APPLICANTS THAT SELECT SUMMER OF 2024 AND NEED HOUSING WILL BE REJECTED.PAID Internship - Limited Housing AvailableEarn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, free/discounted area exchange program, and opportunity to earn health benefits.Our PARC Mission: We strengthen families and...

  • Food Service Supervisor

    5 days ago

    Sevierville, Tennessee, United States Taco Bell Full time

    Taco Bell-Dolly Parton is seeking a dedicated and experienced Restaurant Supervisor to oversee our operations. This role is essential in guiding the team to meet and exceed our service standards. The Restaurant Supervisor will play a crucial role in the planning and management of daily activities to ensure customer satisfaction, maintain quality service, and...

  • Team Supervisor

    11 hours ago

    Sevierville, Tennessee, United States Taco Bell Full time

    Shift Leader Opportunity at Taco BellAre you ready to take on a pivotal role in a fast-paced environment? As a Shift Leader at Taco Bell, you will play a crucial part in ensuring smooth operations and exceptional service.Key Attributes for the Shift Leader Role:Exhibit dedication, diligence, integrity, and approachabilityDeliver outstanding customer...

  • Team Supervisor

    5 days ago

    Sevierville, Tennessee, United States Wingstop Full time

    Wingstop is seeking dedicated and motivated individuals for the role of Shift Leader. This position is ideal for those who thrive in a dynamic and enjoyable atmosphere while interacting with customers. Key Responsibilities of a Shift Leader:Exhibit commitment, diligence, integrity, and friendliness.Deliver exceptional customer service.Ensure reliable...

  • Team Supervisor

    14 hours ago

    Sevierville, Tennessee, United States Wingstop Full time

    Wingstop is seeking motivated individuals to fill the role of Shift Leader. This position is ideal for those who thrive in a dynamic and engaging environment. If you enjoy interacting with customers and working in a lively setting, this opportunity is perfect for you.Key Responsibilities of a Shift Leader:Exhibit dedication, diligence, integrity, and a...

  • Team Supervisor

    6 days ago

    Sevierville, Tennessee, United States Taco Bell Full time

    Shift Leader Position OverviewWe are seeking a motivated and skilled individual to take on the role of Shift Leader. This position is ideal for those who thrive in a fast-paced environment and possess strong interpersonal abilities.Key Attributes for the Shift Leader Role:Exhibit dedication, diligence, integrity, and a friendly demeanorDeliver outstanding...

  • Store Supervisor, FT

    2 days ago

    Sevierville, United States Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the red...

  • Retail Sales Technology Supervisor

    6 days ago

    Sevierville, United States Staples Full time

    **Retail Sales Technology Supervisor** **Function: Retail Locations** **Address: 713 Winfield Dunn Parkway** **City / State: Sevierville, TN US** **Date Posted: February 12, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1201515** **Description** Staples Connect is focused on our customer and our community, while empowering you to...

  • Store Supervisor

    3 weeks ago

    Sevierville, United States Taco Bell-Dolly Parton Full time

    Taco Bell-Dolly Parton is looking for a full time or part time Store Supervisor for our location in Sevierville, TN. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance...

  • Restaurant Supervisor

    3 weeks ago

    Sevierville, United States Taco Bell-Dolly Parton Full time

    Taco Bell-Dolly Parton is currently hiring a full time or part time Restaurant Supervisor for our Sevierville, TN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell-Dolly Parton in order to achieve customer satisfaction,...

  • Retail Operations Supervisor

    5 days ago

    Sevierville, Tennessee, United States Taco Bell Full time

    Taco Bell-Dolly Parton is seeking a dedicated and experienced Store Supervisor to oversee our operations. In this role, you will support the General Manager in daily management tasks, ensuring that all operational standards and company policies are met effectively. Your responsibilities will include: Monitoring compliance with all applicable laws and ethical...

  • Property Operations Supervisor

    15 hours ago

    Sevierville, Tennessee, United States Natural Retreats Full time

    Job OverviewNatural Retreats is seeking a Property Operations Supervisor to join our dedicated team. This role is crucial in managing properties, ensuring that residences are impeccably cleaned, organized, maintained, and prepared for both guest and owner arrivals. The Property Operations Supervisor collaborates closely with housekeeping and maintenance...

  • Tree Maintenance Specialist

    7 hours ago

    Sevierville, Tennessee, United States W A Kendall and Company LLC Full time

    Job OverviewW A Kendall and Company LLC is seeking a dedicated Aerial Lift Trimmer to join our team. This role involves the essential tasks of climbing, pruning, and removing trees in a safe and efficient manner. Candidates should possess prior experience operating aerial lift equipment. A valid driver's license is mandatory, with a Class A CDL being highly...

  • Taco Bell

    5 months ago

    Sevierville, United States Taco Bell Full time

    Taco Bell-Dolly Parton is currently hiring a full time or part time Restaurant Supervisor for our Sevierville, TN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell-Dolly Parton in order to achieve customer satisfaction,...

  • Retail Operations Supervisor

    5 days ago

    Sevierville, Tennessee, United States Taco Bell Full time

    Taco Bell-Dolly Parton is seeking a dedicated Store Supervisor to oversee our operations. In this role, you will support the General Manager in daily management tasks, ensuring the smooth operation of the restaurant and the effective performance of the staff. Your responsibilities will include: Implementing and adhering to all company policies and...

Supervisor Amusement Ride and Go-Kart Track Team

2 months ago

Sevierville, United States NASCAR SpeedPark Full time

Do you love to lead a team and create a great guest experience? Do you like to organize the day, train and support the daily operation to help your team win the day? Are you passionate about safety and constantly improving? If you like a fast-paced, friendly and fun work environment we could be the team for you.

As the supervisor of the amusement rides and go-kart track attendant team you will: Manage the daily operations of the Track & Rides Department ("Department.") Support Department team

members in delivering guest-focused, friendly and effective service while being diligent to follow all safety and cleanliness (including neatness, organization, sanitizing and disinfecting) protocols. Provide guidance & training to Track & Ride Operators, Assistant Team Leads and Team Leads. Provide training to team members on Track & Ride operations, Guest Service and

Track & Ride safety standards/protocols. Audit Track & Ride Operators to ensure safety standards/protocols are being followed. Manage Department inventory and provide input on new items Whistles, lanyards, seat belt extensions, helmets, squeegees, safety vests, umbrellas, etc), safety equipment and the like. Oversee park operations when serving as Manager on Duty. Provide budget support to General Manager, and - where requested - assist Operations Manager with Department budget and ordering and invoicing for inventory and supplies needed to properly operate the Department. Assist with achieving overall park budget goals, and safety goals - prepare and implement plans to achieve Department safety goals.

Key Duties and Responsibilities:

Demonstrate

"People-First":

  • Be a role model for the team by demonstrating PARC Values and leading with an encouraging attitude and a consistent work ethic.
  • Create welcoming, positive and proactive environment for both the team and the guests.
  • Fully embrace the Company Service Excellence Initiative by demonstrating "people first" actions for all internal and external customers and accepting responsibility for demonstrating empowerment decisions and actions during daily work.
  • Respond to guests' concerns in an effective manner looking for win-win solutions whenever possible; report guest situations to MOD, GM, and/or other appropriate Management where needed to resolve guest issues or to discuss/implement needed operational improvements. Report to GM all situations where a guest alleges safety issues or improper conduct by a team member or guest.
  • Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters.
  • Promote a Harassment-free workplace by minimizing gossip, treating all team members with respect and reporting inappropriate behavior or conversations that could be considered harassment or discriminatory.
  • When assigned as MOD, except when handling incident reports, daily reports, and circumstances or events requiring office meetings, all time should be spent in the park handling the MOD duties, and - when not needed in other areas of the park - working in the assigned Department.
  • Except when assigned as MOD or handling administrative duties which require office or meeting time, allocate remaining time (80-85% of overall time when not MOD) to working on the front line with the Department team to:
- offer continuous training and mentoring in "real time" as scenarios arise,

- be proactive in creating a positive guest experience, preventing guest complaints, and addressing guest concerns,

- avoiding/correcting potential safety concerns (including monitoring for spills and other safety issues),

- during inclement weather, rush periods, periods of reduced labor availability, or other challenging circumstances, oversee the situations (in coordination with the MOD and Managements) and assist and support the team with managing the guest experience including working front line and other positions where needed and implementing efficient processes to improve the guest experience,

- during periods of reduced labor capacity or other challenging circumstances, be available to MOD and Management to assist where needed, and support the team by

working front line or other positions as needed to provide meal, five minute and rest breaks,

- assist other Departments as needed,

- manage labor costs during inclement weather and days of low attendance by allowing team members to volunteer to leave and working with the MOD to reassign

remaining labor and/or personally working open positions where appropriate; and

- manage labor costs by overseeing closing process to ensure an efficient and orderly process which allows team members to leave timely.
  • Prepare Team Leads/Assistant Team Leads for the day by communicating (a) special events, promotions, details regarding pre-registered groups, and other issues affecting daily operations; and (b) how to address any concerns regarding daily operations (ride closures, potential inclement weather, etc.)
  • Create, monitor, oversee and encourage compliance with a process to monitor Department areas for cleanliness, safety issues, and guest opportunities, and dispatch Team Members for cleaning, intervention and guest service support as needed.
  • Provide ongoing training to ensure all Department team members are prepared, knowledgeable and delivering guest excellence, following service and safety standards.
  • For staffing challenges between Departments, promote unity and cooperation among and between teams and report such challenges to the MOD (and HR and GM as appropriate) and work with Management to resolve issues and implement solutions. For staffing challenges within the Department which require intervention, report to HR and GM and work with the Management team to find and implement appropriate solutions.
  • Address minor performance and behavior issues as trained by HR; For ongoing or more serious performance/behavior issues, provide counseling and corrective action as trained by HR (and document counseling and corrective action as requested and/or trained by HR), and, where appropriate, communicate to HR and the General Manager, any recommendations for discipline, including suspension or termination, and support HR and GM in documenting all such HR matters.
  • Prepare and train Track & Ride operators to serve atypical guest opportunities - ex: ADA opportunities. Create, monitor & oversee the process, plan, and training of this program. Coordinate with the Go-Kart & Ride manufacturers regarding this program.
  • Complete department schedule in a timely manner. Report any scheduling challenges or irregularities to Department Management to ensure the department is adequately staffed/scheduled.
  • Conduct Team-Lead and Assistant-Team Lead training classes. Suggest improvements and updates to Department Management. Create, monitor & oversee the process, plan, and training of this program.
  • Conduct Track & Ride Training classes. Create, monitor & oversee the process and plan of this program. Coordinate with the go-kart and ride manufacturers to ensure all training materials are up to date.
Demonstrate "Always Safe":
  • Be fully trained, knowledgeable and prepared to manage safety issues and incidents.
  • Work with Management to implement, update (as needed) and oversee programs to promote safety awareness and injury prevention.
  • Up-to-date knowledge of industry standards of care specific to the Department, and ability to effectively communicate such requirements to the team and guests the requirements of all park attractions in terms of age, height, and safety (hair ties, medical restrictions, track rules, and the like.)
  • Provide ongoing training to ensure the team is well prepared, knowledgeable and following applicable Safety Standards, Policies, and Procedures, and is assisting the guests to follow such Safety Standards, Policies, and Procedures.
  • Coordinate with Management to maintain and update radio training materials for all team members and to create and maintain a list of locations and team members who require a radio; ensure that properly functioning radios are available at all times in assigned Department locations and/or to assigned team members. Ensure that all team members have a "cheat sheet" available with radio codes and are trained in radio etiquette and operation.
  • Ensure that each track/ride has the necessary supplies and inspection paperwork required for operation.
  • Ensure that all training paperwork is accurately completed, organized and filed.
  • Ensure that all operators are assigned PPE and are following PPE protocol throughout operation, gassing procedures, etc. Coach & counsel team-members when violations occur. Report reoccurring violations to Department Management.
  • Ensure that all safety signage is in place and not obstructed. Report any discrepancies to Department Management immediately. Provide input and feedback on potential signage improvements.
  • Coordinate with Maintenance when downtime occurs throughout operation.
  • Assign duties, tasks and breaks in accordance with Minor workers' requirements.
  • Be knowledgeable of, understand and encourage team to follow all COVID-19 Protocols required by governmental authorities or PARC's internal policies and procedures; report to MOD or Department Management any team member or guest who refuses to follow COVID-19 safety protocols or any other challenges with compliance.
  • Knowledge and understanding of safe and secure cash and credit card handling procedures and vault processes; train Department team members in all such processes and procedures applicable to each team member's job duties; monitor compliance and report any concerns or suggested improvements to GM.
  • Audit Track & Ride Operators regularly throughout operation to ensure all safety protocols and standard operating procedures are being followed. Coach & counsel the team-member, following the audit, on items that require attention. Create, monitor & oversee the process, plan, and training of this program.
  • Monitor weather and other working conditions to ensure team has sufficient five minute and rest breaks, proper hydration, hats, gloves and other needed support to stay warm in colder weather, and appropriate support to avoid heat exhaustion in warmer weather.
Demonstrate "Remember It's Fun":
  • Be enthusiastic and promote a friendly and fun atmosphere for our team members and guests.
  • Promote a mutually supportive, unified, "we are all on the same team" relationship with team members in all department and divisions.
  • Ability to support the implementation of incentive programs; work with Management to provide ongoing improvement to incentive programs.
  • Effective team-building skills, including ability to encourage and engage team members and ability to train others to encourage and engage team members.
Demonstrate "Commit to Excellence":
  • Convey the importance of PARC Values when completing assigned duties and tasks, and coach compliance with standards of excellence, through role modeling, training, praise and reward, appropriate correction, and constructive accountability;
  • Commit to consistently "Inspect what you Expect."
  • For all duties requiring training, review and understand all current training materials, provide input to HR and Management for any suggested updates, and coordinate with HR and Management to implement both formal training (both as a new hire and classes attended as part of ongoing team member development) and informal "on the job" training/coaching which occurs through daily oversight and engagement with the Team.
  • Engage with HR to interview, select, and help "onboard" new team members.
  • Consider team member skills, training, strengths, limitations and overall operational efficiency and effectiveness when completing all scheduling, labor management and team-member placement duties.
  • Prepare weekly team member schedules and coordinate team member placement based upon daily operational needs.
  • Accurate completion of all accounting reports, checklists, forms and other recordkeeping requirements.
  • Attend and embrace all company sponsored professional development and training opportunities to enhance work knowledge, skills and abilities.
  • Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements.
  • Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader.
  • Actively identify areas of improvement and work towards positive changes.
  • Provide reporting leader with feedback, ideas and suggestions on a timely basis.
  • Must be able to work flexible schedule on the needs of the business and be cross-trained in other departments to assist with park operations as needed.
  • Willing to complete assignments Management deems necessary for park operations.
  • Able to understand overall business functions and oversee daily operations as Manager on Duty; implement a process for Department to operate efficiently and effectively during MOD shifts.
  • Coordinate with Assistant Team Leads & Team Leads on the daily attendance tracking program. Coach & counsel team-members when violations occur. Create, monitor & oversee the process, plan, and training of this program.
SKILLS, REQUIREMENTS, AND QUALIFICATIONS For Supervisor of Amusement Ride and Go-Kart Operator Team
  • Mission Driven - Demonstrated alignment with PARC's vision, mission and core values: People First, Always Safe, Remember It's Fun, and Commit to Excellence.
  • Relationships - Demonstrated ability to advance PARC's "People First" core value, through the establishment of positive, respectful relationships and working effectively with all internal and external constituencies.
  • Required Education- Minimum Associate Degree in Business, Accounting or equivalent work experience in a position with similar duties.
  • Preferred Experience - 12-24 months.
  • Certification/Licensure - First Aid Training, CPR/AED Certification required or willing to complete training within first 3 months. NAARSO Operations Certification required or willing to complete within 12 months.
  • Specific Vision Requirements - Color and peripheral vision, Close vision, distance vision, depth perception, ability to adjust focus.

Special Skills -Positive and effective customer service skills. Ability to handle multiple tasks at one time. Effective leadership skills. Excellent organizational and communication Skills.

Excellent Customer Service. Proficient in MS Office Programs, preferably Excel and Word or equivalent. Proficient in use of cash registers and Point of Sales (POS systems) and cash handling procedures.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk, jog, use hands or fingers, handle or feel

objects, tools or controls; reach with hands and arms, bend, balance, stoop, kneel, crouch, crawl, pull, push, talk and hear. Occasionally climb stairs or a ladder.
• Extended standing and walking.
• The employee must regularly lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds. The employee will regularly push/pull go-karts

with guest(s) occupying the go-karts. Occasionally, the go-kart will be on an incline. The noise level is moderate to loud. The employee is exposed to weather conditions prevalent at the time, including extreme heat, sun, cold and precipitation.