General Sales Manager

2 weeks ago

Myrtle Beach, United States Mercedes Benz of Myrtle Beach Full time
General Sales Manager - Mercedes-Benz

Mercedes-Benz of Myrtle Beach

936 Jason Blvd Myrtle Beach, SC, 29577

About Us: At Mercedes-Benz of Myrtle Beach, we are a part of the Krause Auto Group which spans from SC, NC, GA, and FL. We pride ourselves on delivering exceptional customer experiences and maintaining the highest standards in the luxury vehicle segment. As we continue to grow, we are seeking a talented General Sales Manager to lead our sales team and drive our success. We have industry leading and outside the box processes that set us apart from any other dealership you have ever been a part of. We are looking for the right candidate to learn these processes, uphold them, and then make them even more dynamic.

The General Sales Manager (GSM) will lead and oversee all sales operations for our Mercedes-Benz dealership. The ideal candidate will drive revenue growth, Uphold and fine tune effective sales strategies, and manage a dynamic sales team. This role demands a blend of leadership, strategic vision, and hands-on sales expertise to enhance customer satisfaction and achieve sales targets.

Key Responsibilities:
  • Sales Strategy and Execution:
    • Uphold and execute strategic sales plans to achieve dealership sales targets and profitability.
    • Analyze market trends, competitive landscape, and customer feedback to refine sales strategies and tactics.
  • Team Leadership and Management:
    • Recruit, train, and mentor a high-performing sales team.
    • Set clear performance expectations, conduct regular performance reviews, and provide ongoing coaching and support.
  • Customer Experience and Relationship Management:
    • Ensure exceptional customer service and satisfaction through effective management and support of sales staff.
    • Handle complex customer issues and resolve them in a timely and satisfactory manner.
  • Operational Oversight:
    • Monitor daily sales operations, inventory levels, and dealership financials to ensure efficiency and profitability.
    • Implement and manage sales processes, including lead management and follow-up systems.
  • Marketing and Promotion:
    • Collaborate, develop and execute promotional campaigns and events to drive traffic and increase sales.
    • Utilize CRM tools and data analytics to track performance and optimize marketing efforts.
  • Compliance and Reporting:
    • Ensure adherence to all company policies, procedures, and regulatory requirements.
    • Prepare and present sales reports, forecasts, and budget analyses to the General Manager/Dealer Principal.
Qualifications:
  • Experience: Minimum of 5 years of experience in automotive sales management, with a proven track record in achieving sales targets.
  • Skills: Strong leadership and motivational skills; exceptional communication and interpersonal abilities; proficient in CRM software.
  • Knowledge: In-depth understanding of Mercedes-Benz products and industry trends; experience with luxury automotive sales is a requirement.
  • Certifications: Valid driver's license and a clean driving record; any relevant certifications or training in automotive sales management is a plus.
Why Join Us?
  • Opportunities for professional development and career growth.
  • A supportive and dynamic work environment in a leading luxury dealership.
  • Break records, Have fun, and Make Money

Mercedes-Benz of Myrtle Beach is an equal opportunity employer.

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