Hotel Clerk

4 weeks ago

Granite Falls, United States Prairie's Edge Casino Resort Full time
Description

POSITION SUMMARY

Greet, register, and assign rooms to guests of the hotel.

Hiring for Full Time, shifts will include Evenings, Overnights, Weekends, and Holidays.

ESSENTIAL FUNCTIONS
  • Greet, register, and assign rooms to guests of the hotel.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and provide directions to the room.
  • Compute bills, collect payments, and make change for guests.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Keep records of room availability, guests' room folios and room cancellations.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Follow Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.
  • Support the Vision and Mission Statement's of Prairie's Edge Casino Resort.
  • All other duties as assigned.
POSITION QUALIFICATIONS
  • Adaptability - Ability to adapt to change in the workplace.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.


Requirements

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Experience: None

Computer Skills: Extensive computer skills are necessary for this position. Must be able to learn all programs that are used by the Hotel and RV Park.

Work Schedule: Must be available to work evenings, weekends, holidays and special events; varying shifts depending on customer need.

Other: Must pass a State and Federal background check and a pre-employment drug screening.

  • Hotel Clerk

    5 months ago

    Granite Falls, United States Prairie's Edge Casino Resort Full time

    Description POSITION SUMMARY Greet, register, and assign rooms to guests of the hotel. Hiring for Full Time, shifts will include Evenings, Overnights, Weekends, and Holidays. ESSENTIAL FUNCTIONS Greet, register, and assign rooms to guests of the hotel. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. ...

  • Hotel Front Desk Clerk

    2 months ago

    Idaho Falls, United States Comfort Inn, Idaho Falls Full time

    Idaho Falls Comfort Inn 195 S Colorado AveWe’re looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The...

  • Guest Service Agent- Canopy by Hilton Sioux Falls Downtown

    2 months ago

    Sioux Falls, United States Hilton Hotels & Resorts Full time

    . As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would Guest Service, Agent, Guest, Service, Fall, Hospitality, Retail

  • Purchasing and Receiving Clerk

    1 month ago

    Sioux Falls, United States Hilton Full time

    Hey, You! Yes, You! Looking for a Job That’s a Workout in Disguise? Do you love staying active and prefer moving around rather than sitting behind a desk? Do you enjoy lifting, pushing, pulling, and stocking inventory while interacting with just about everyone around you? Well, we have the perfect opportunity for you at Canopy by Hilton Sioux Falls...

  • Guest Service Agent- Canopy by Hilton Sioux Falls Downtown

    2 months ago

    Sioux Falls, United States Hilton Full time

    Don't miss your chance to be a part of something special at our brand NEW Canopy Hilton property! Join the dynamic pre-opening team at Canopy by Hilton Sioux Falls Downtown and help us make waves in the hospitality industry. This 216-room property, situated on the Sioux Falls River, will have over 20,000 square feet of meeting space and amazing dining...