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Corporate Billing and Collections Specialist

4 months ago

Albuquerque, United States Heritage Hotels and Resorts, Inc Full time

Job Type

Full-time

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico
Heritage Hotels and Resorts seeks an experienced Corporate Billing and Collections Specialist. This is a full-time, salary position starting at $45K plus benefits. (Depending on Experience.) The position will work out of our Corporate Office in Downtown Albuquerque.
Description: The Corporate Billing and Collections team handles managing the accounts receivable related to events for multiple hotels and functions. This role will involve invoicing clients, tracking payments, reconciling accounts, and ensuring prompt collection of outstanding balances. Attention to detail, financial awareness, and customer service skills will be essential in maintaining positive client relationships, direct billing, and contract obligations for our accounting department.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Generate and distribute accurate invoices for event services rendered, ensuring adherence to contract terms and pricing agreements.
  • Verify billing details, including rates, discounts, and additional charges, to ensure accuracy and completeness.
  • Coordinate with Sales and Catering team and clients to address any billing inquiries or discrepancies promptly.
  • Monitor accounts receivable and track outstanding balances for corporate event accounts.
  • Follow up on overdue payments and initiate collection efforts in accordance with company policies and procedures.
  • Maintain detailed records of payments received and update accounting systems in a timely manner
  • Reconcile payments received with invoiced amounts and resolve any discrepancies or variances.
  • Prepare regular reports on accounts receivables status, aging analysis, and collection activities for management review.
  • Provide excellent customer service to corporate clients regarding billing inquiries, payment processing, and account management.
  • Build and maintain positive relationships with Sales and Catering team and stakeholders, addressing their financial needs and concerns professionally and promptly. Identify opportunities to streamline accounts receivables processes and improve efficiency in billing and collections.
  • Collaborate with cross-functional teams, including finance, sales, and event planning, to implement best practices and optimize workflows.
  • Recommend and implement enhancements to billing systems or procedures to enhance accuracy, timeliness, and customer satisfaction.
#LD2022 #MSL HC10

Requirements
  • Minimum 2 years of previous experience in accounts receivable, preferably in the corporate events or hospitality industry.
  • Proficiency in accounting software (e.g., Opera) and Microsoft Excel.
  • Strong attention to detail and accuracy in data entry and financial calculations.
  • Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and internal stakeholders.
  • Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment.
  • Knowledge of financial regulations and compliance standards related to accounts receivable.
  • Preferred Skills:
  • Familiarity with corporate event planning processes and terminology.
  • Analytical mindset with the ability to analyze financial data and identify trends or discrepancies.
  • Certification in accounts receivable or related field (e.g., Certified Accounts Receivable
  • Professional, Certified Credit and Collection Professional) is a plus.
Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Salary Description

$45k DOE