Assistant Branch Manager

3 weeks ago

Wilmington, United States SG Torrice Full time

Assistant Branch Manager Wilmington MA Branch | S. G. Torrice

Home Assistant Branch Manager Wilmington MA Branch

Assistant Branch Manager - Wilmington, MA

May 30, 2023 | Assistant Branch Manager POSITION OVERVIEW

S. G.

Torrice is looking to expand our team. We are looking for a results-driven Assistant Branch Manager to help enhance the customer experience. This position requires organizational skills, customer relations expertise and the ability to work under pressure. PRINCIPAL DUTIES & ACCOUNTABILITIES

Together with the Branch Manager, helps to oversee customer service, sales and branch profitability Manages customer orders by phone or at the counter and ensures customer order fulfillment accuracy Picks customer orders for pick up or delivery and schedules deliveries Processes cash and credit card sales and assists in reconciling the cash box Ensures that daily orders are invoiced appropriately Processes warranty claims Schedules production of (or makes) sheet metal shopwork and custom filters (training available) Together with the Branch Manager ensures appropriate branch inventory levels, either through vendor orders or branch transfers, to meet anticipated sales needs Receives product from vendors or branch transfers Helps to maintain buildings & grounds Keeps warehouse clean, safe and organized Controls branch costs by minimizing utility usage and focusing on cost-saving opportunities Maintain branch security Conducts inventory cycle counts Assist and supports sales teams Provides basic technical support, parts ID and parts ordering assistance Promotes specials/sales & marketing plans/training Helps to maintain and refresh counter and showroom displays APPLY TODAY

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Drop a file here or click to uploadMaximum upload size: 314.57MB QUALIFICATIONS OF POSITION

Bachelor’s degree or several years of related experience and training Local knowledge of the area highly desired Demonstrated ability to work well with all levels of management and employees Strong customer service, interpersonal and communication skills Ability to interpret documents such as technical procedures and operating and maintenance instructions and safety rules Strong mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; able to apply concepts of basic algebra and geometry Must be proactive with a high level of responsiveness to customer requests Strong leadership skills, ability to work well within a team, organized, detail-oriented, and the ability to maintain a high level of professionalism at all times Must possess strong computer and internet skills and be capable of learning the company’s customer system, eclipse, including order processing and inventory queries; must be proficient in Microsoft Office Must maintain a valid US driver’s license and forklift certification and be able to travel between corporate offices and remote branches as required Bachelor’s degree in business administration, finance, or relevant field. ABOUT S.G. TORRICE

S. G. Torrice is a full-service distributor of heating and cooling equipment, parts, and accessories serving residential and commercial HVAC contractors since 1958. With strategically placed branches across Massachusetts, New Hampshire, Rhode Island, Maine and Vermont, the company offers exceptional products and extraordinary support. In addition to our branches, S. G. Torrice operates a 25,000-square foot state-of-the art sheet metal shop at our Wilmington location which features the latest in technology, enabling them to meet our customers’ customized sheet metal needs. S. G. Torrice has always recognized that outstanding people are the key to our success, and we are dedicated to providing a rewarding and respectful workplace. It is the mission of S. G. Torrice to become our customers’ supplier of choice, our vendors’ distributor of choice, and our employees’ employer of choice. To deliver on this mission, the company has identified five core values – “Respect”, “Whatever It Takes Attitude”, “Attention to Detail”, “Continuous State of Self-Improvement”, and “Sense of Urgency”, that are considered to be essential attributes to a successful organization. Disclaimers: Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. S. G. Torrice Company is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will S. G. Torrice Company discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law. Recaptcha requires verification.

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