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Personalization Technical Specialist

2 months ago

Litchfield Park, United States Williams-Sonoma Full time
About Williams Sonoma DC

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:
  • Over 4,000 Full-Time Associates across the Supply Chain
  • 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs
  • Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
    • Manufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE's producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Personalization Technical Specialist position is responsible forthe execution of products, templates, font, and machine configuration in new Pulse system. Understanding of background execution of machine settings and IT Paths to ensure full production readiness

You'll be excited about this opportunity because you will....
  • build and configure templates, products, and fonts within AI, Pulse, and DG Embroidery Software
  • Run Personalization morning reports for specific warehouse and assist with production planning
  • Ability to work with on floor production team to assist with training and new machine development
  • Assist with procurement of PZ Supplies
  • Assist with B2B orders and STWs
  • Work closely with Operations teams to ensure seamless production execution
  • Use Adobe Illustrator for a multitude of projects
  • Maintain and troubleshoot issues with production machines as well as all production systems
  • Be sensitive to tight timelines and customer delivery commitments
  • Must have good attendance and be a team player
  • Other duties as assigned
Check out some of the required qualifications we are looking for in amazing candidates....
  • High School Diploma or Equivalent
  • At least 2-4 years' work experience in computer operations, trouble-shooting hardware and running production machines
  • Strong grasp of Pulse PZ System, PZ Capabilities, and full product development
  • Analytical and problem-solving skills
  • Excellent communication skills (verbal and written)
  • Strong computer skills (Microsoft Excel, Word and Outlook) and Knowledge and heavy experience using Adobe Illustrator and Photoshop
  • Experience with Oracle Procurement
  • Understanding of distribution center workflow
  • Willingness to work as a team
  • Available to work overtime and flexible schedules
  • Ability to work with minimal supervision
Review these physical requirements, as they play a major part in this role...
  • Able to bend, reach, squat, and climb stairs/ladders
  • Able to use computer for an extended period
  • Able to lift up to 40lbs
  • Comfortable sitting for long periods
  • Comfortable walking 50% of shift
Our company benefits are second to none in the industry....
  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holiday (in some locations)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
  • For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE