Water Damage Restoration Manager
2 weeks ago
ServiceMASTER, a leader in the disaster restoration services, is seeking a Water Damage Restoration Manager for the Columbus, GA location. The ideal candidate will have 3+ years of experience with residential insurance restoration and estimating experience. This position will strive to maximize customer satisfaction, revenue, growth and profitability for the Columbus location through effective project management.
We offer company paid training, competitive compensation and benefit packages Come join our team today
DUTIES
Manage activities of Water Department production and administrative personnel to ensure efficient operation of the department
Develop and maintain a business relationship with insurance adjusters
Serve as primary liaison between the customer and insurance carrier
Manage all projects from start to finish while maintaining profitability
Participate in on-call rotation
Assess and write an estimate for a water loss utilizing Xactimate Estimating software
Build and lead teams to deliver superior customer service
Coordinate daily work for technicians
Ensure that all employees perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents
QUALIFICATIONS
Must have project management experience
Good customer service skills
Must obtain a sense of urgency, problem solving and decision making
Must be familiar with Windows and Microsoft Office software. Familiarity with Xactimate software a plus
Must possess excellent written and verbal skills
Must be able to estimate value of a project
Working knowledge of basic office equipment
Must be able to learn and utilize our proprietary software; Chronicle, Xactimate and others as necessary
Must pass a pre-employment drug test and background check
Must have a valid driver's license and a clean driving record
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