Global Benefits Client Service Specialist

3 weeks ago

Boston, United States Marsh & McLennan Companies Full time

Company: Mercer

Description:

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement, or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client's current and future needs through a lens of innovation and impact and every idea and solution we offer.

Global Benefits Client Service Specialist

What can you expect? Partner with the Global Benefits Client Service Manager to manage client meetings and serve as a liaison between global client & local brokerage teams Assist global clients with monitoring their employee benefit programs around the world by managing and summarizing renewal progress and terms with a view to ensuring a level of governance and consistency with their objectives Develop a strong understanding of global health and welfare benefit products, services, technical tools, and vendor/carrier markets Provide renewal directions to local brokerage teams and managing to project timelines. Outline data and reporting expectations within our proprietary Global Benefits Management tools & platforms Develop, peer review, and transmit client deliverables

What's in it for you? We are the global leader in health and benefits. We deliver innovative solutions that address the health and wellness needs of our clients and their employees Be a part of the team that has the world's largest and most influential benefits brokerage and consulting capabilities Our competitive programs, entrepreneurial spirit and team-oriented culture offer a richly rewarding and exciting environment where you can excel and achieve your professional goals As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1 In addition, Mercer has other benefits and discounts on products and services, and more

We will count on you: Managing and executing project deliverables for clients' implementation, ongoing, and renewals. Tracking and reporting project status to brokers/clients and internal management teams, including the nature of local discussions impacting the insurance placement or plan design strategy. Serving as a liaison between local brokerage offices and global client. Process execution and ensuring all standard procedures and controls are being followed. Communicate with internal and external partners (consultants, brokers and clients)

What you need to have: BA/BS degree Ability to prioritize and manage multiple projects simultaneously, strong project management skills Strong project management skills Strong domain knowledge and experience in benefits management preferred Strong oral and written communication & presentation skills Experience in client facing role

What makes you stand out: Good analytical skills Strong self-starter, fast learner, quality conscious, committed to deadlines Strong attention to detail Strong teamwork skills combined with the ability to work independently with minimal supervision. Fluent in other languages and international experience, highly desired, but not required Project Management Certification desired, but not required

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. #J-18808-Ljbffr

  • Client Services Supervisor

    3 weeks ago

    Boston, United States SPS Global Full time

    We have great opportunity for those seeking a new challenge, but also a fantastic place to work. **Come grow with us in Boston, MA**! - SPS Global offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, and a 401K with company...

  • Client Specialist, Center for International and Specialized Services

    1 week ago

    Boston, United States Mass General Brigham Full time

    Mass General Brigham is dedicated to: - serving the needs of our local and global community - providing the highest quality health care to patients and their families - expanding the boundaries of medicine through research - educating the next genera Client Specialist, International, Customer Service, Specialist, Guest Service, Patient Services

  • Client Service Specialist

    1 week ago

    Boston, United States CCG Business Solutions, LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionCCG Talent Management is a business solutions company. We provide business consulting and talent placement services.  Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service Specialist.Job DescriptionWe...

  • Client Service Specialist

    2 weeks ago

    Boston, United States CCG Business Solutions, LLC Full time

    Company DescriptionCCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service Specialist.Job DescriptionWe have an opening for a Client...

  • Client Service Specialist

    1 month ago

    Boston, United States Blank Label Full time

    Who is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...

  • Client Service Specialist

    1 month ago

    Boston, United States Blank Label Full time

    Who is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...

  • Client Service Specialist

    4 weeks ago

    Boston, United States Blank Label Full time

    Who is Blank Label? Blank Label is an award-winning custom menswear brand with the mission of making custom the new standard for every male shopper - taking guys from ill-fitting work and casual wear to being a guy people would stop on the street just to compliment them on an outfit. We were founded in 2010 as an online custom shirt maker, and since then...

  • Client Service Specialist

    4 weeks ago

    Boston, United States Inclusively Full time

    Inclusively is partnering with a financial services company to hire a Client Service Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.** ABOUT INCLUSIVELY: Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive...

  • Client Service Specialist

    4 weeks ago

    Boston, United States Inclusively Full time

    Inclusively is partnering with a financial services company to hire a Client Service Specialist. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**ABOUT INCLUSIVELY:Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive...

  • Client Relationship Specialist

    2 weeks ago

    Boston, United States TransPerfect Full time

    Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Global Client Manager

    1 day ago

    Boston, United States The Nippon Telegraph and Telephone Corporation (NTT) Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.Your day at NTT DATAThis role is...

  • Global SEO Specialist

    2 weeks ago

    Boston, United States Beacon Hill Full time

    Our client is looking to add a Global SEO Specialist to their team. This is a 12+ month contract role and would require you to go onsite to their office in the Seaport (Boston) 2-3x a week.As a Global SEO Specialist will work in a global team to help evolve and scale the SEO program and grow the Organic Search channel performance. You will drive forward the...

  • Global SEO Specialist

    2 weeks ago

    Boston, United States Beacon Hill Full time

    Our client is looking to add a Global SEO Specialist to their team. This is a 12+ month contract role and would require you to go onsite to their office in the Seaport (Boston) 2-3x a week.As a Global SEO Specialist will work in a global team to help evolve and scale the SEO program and grow the Organic Search channel performance. You will drive forward the...

  • Client Service Specialist

    3 weeks ago

    Boston, United States CCG Business Solutions, LLC Full time

    Client Service Specialist - Boston, MA, USA - Full-time **Company Description** CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. The Talent Management Division is currently seeking a Client Service...

  • Client Relationship Specialist

    4 weeks ago

    Boston, United States TransPerfect Full time

    Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Client Relationship Specialist

    2 months ago

    Boston, United States TransPerfect Full time

    Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Client Relationship Specialist

    4 weeks ago

    Boston, United States TransPerfect Full time

    Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Client Relationship Specialist

    4 weeks ago

    Boston, United States TransPerfect Full time

    Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Client Relationship Specialist

    2 months ago

    Boston, United States TransPerfect Full time

    Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...

  • Client Relationship Specialist

    4 weeks ago

    Boston, United States TransPerfect Full time

    Who We Are:TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,...