Customer Service

Overview Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for every customer who walks in. We're looking for reliable, hard-working team members who take pride in doing the tough stuff - like keeping bathrooms spotless, the parking lot and pump area free of trash, and making sure every part of the store is clean and safe. If you don't mind getting your hands a little dirty and you enjoy helping people, this could be the role for you Responsibilities What You'll Do Greet every customer with a smile and run the register with accuracy and speed Become an expert in lottery, cigarette, and alcohol sales - ensuring compliance with all age verification and legal requirements Offer friendly service and upsell customers when possible to increase sales Keep the inside and outside of the store clean and safe, including: Deep cleaning high-use restrooms Wiping down and sanitizing gas pumps (nozzles, screens, water buckets) Picking up litter and trash from the floor and lot area Taking out the trash to the dumpster in all kinds of weather Stock shelves, coolers, and displays to keep merchandise looking fresh and full Maintain a clean and organized store - sweep, mop, clean windows, and maintain entryways Willingly cross-train in other departments, including deli, as needed Follow all safety procedures and company policies Be a team player and step in to help wherever needed Shift Hours: 9am-5pm 2pm-10pm Perks & Benefits Free soda or coffee while working Weekly pay Flexible schedules - full-time and part-time available 401(k) Opportunities for advancement - we promote from within Pay Rate: $12.48/hour Qualifications Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older. Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail. Willingness: Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions Communication Skills: Ability to read, write, speak, and understand English effectively. Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication. Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs. Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check. Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome. Detail-Oriented: You notice the little things that make a big difference in a customer's experience. Reliable and Responsible: You're punctual, trustworthy, and take pride in your work. Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment. Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job Benefits: For information on benefits offered, please click on the hyperlink below. https://gpminvestments.com/careers/ Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace Required Preferred Job Industries Retail