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Server

4 months ago

Philadelphia, United States Study Hotels Full time
CO-OP Restaurant and Lounge is currently seeking a Server to provide genuine hospitality and the highest quality of service to our guests. The ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities
  • Provide the highest and most efficient level of hospitality and customer service expected by our guests.
  • Understand and improve dining service standards and guest relations. Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
  • Explain menu items to guests, understand allergy concerns, and answer general inquiries. Maintain accurate knowledge of all menu items and beverage programs.
  • Be a team player, assist others when and where necessary to ensure a seamless guest experience.
  • Complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas.
  • Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails.
  • Maintain a safe and clean work environment.

Fundamentals
  • Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
  • Education: High school diploma or general education degree (GED).
  • Experience: 2+ years experience in a fine dining or upscale casual environment.
  • Flexibility to work any shift, including evenings, weekends, and holidays.
  • Excellent verbal and written interpersonal communication skills.
  • Proficiency in English required. A second language is desirable.
  • Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
  • Ability to positively communicate and interact with all hotel departments.
  • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
  • Ability to stand for long periods indoors with a thematically climate-controlled workstation.
  • Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

About Us
CO-OP Restaurant & Lounge, connected to The Study at University City, is an energetic restaurant featuring great food and spirited hospitality positioned at the bustling corner of 33rd and Chestnut Streets.
The Study at University City, the second property of the Study Hotels brand, is located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia, PA.
The 212-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including three custom designed museum cases showcasing artifacts from nearby museums, custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free, and a European-inspired caf. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age