Global Account Manager
2 weeks ago
Company DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionOur team is in search of a Global Account Manager to oversee our relationship with a key distributor partner with over 50 global locations. As the primary point of contact for this account, you will be responsible for driving growth, maintaining relationships, and ensuring customer satisfaction across all regions.Travel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance of our headquarters.A Day in the Life:Cultivate strong relationships with assigned accounts to drive collaboration and mutual successIdentify and prioritize strategic initiatives and revenue-generating opportunities within assigned accounts, leveraging our products and services to address their evolving needs and challengesServe as the primary point of contact for assigned accounts, managing day-to-day interactions, addressing inquiries and concerns, and ensuring a high level of customer satisfactionKeep assigned accounts informed of product updates and other relevant information to support their sales effortsDrive new business development efforts, including prospecting, lead generation, and customer acquisition activities, to expand our customer base and penetrate new marketsOversee and manage all accounts assigned to you Clearly define Channel Partner accounts expectations of Alertus and Alertus' expectations of Channel Partners. Hold Channel Partners accountable to these expectationsSupport Channel Partners efforts of selling Alertus' products and technologies to existing and new end-usersEnsure all Channel Partners are completing and receiving their training certificationsEnsure all Channel Partners correctly register all leads/opportunities through Alertus' Vendor PortalDrive performance of assigned Channel Partners against established revenue and activity goals to achieve optimal successEnsure all assigned VARs are educated and trained on the Alertus Emergency Mass Notification SystemOversee the proper usage of marketing collateral and Alertus branding established for assigned VARs are consistently used and updatedRequired Skills:Willingness to travel approximately 50% of the timeExcellent communication, negotiation, and presentation skills, with the ability to build rapport and influence decision-makers at all levels Ability to thrive in a fast-paced, dynamic environment and manage multiple prioritiesDesired Skills:Channel/VAR experience preferred but not requiredBilingualHands-on experience with WhatsApp, LinkedIn, DiscoverOrg, and ZoomInfoExperience with RFPs, Contracts, and Purchasing VehiclesTechnology SalesEducation and Experience:Bachelor's Degree5+ years of experience in sales or account management, with a track record of success in managing large, global accountsAlertus Career Advantages:Competitive salaryUnlimited PTOBusiness Casual EnvironmentBeing part of a fast-paced and growing companyRewarding experience of bringing life-saving solutions to schools and organizations worldwideRegular company social and team-building eventsCircle of Excellence Rewards Trip
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Accounts Receivable Representative
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