Deposit Ops Rep IV

1 week ago

Lewiston, United States TD Bank Full time

time left to apply End Date: November 23, 2024 (1 day left to apply) Job Requisition ID: R_1382404 Work Location: Lewiston, Maine, United States of America Hours: 40 Line of Business: Personal & Commercial Banking Pay Detail: $22.50 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Job Description: The Deposit Operations Representative IV processes paperwork received from branches and other units to ensure accuracy and completeness. The Deposit Operations Representative IV takes corrective action as necessary. Depth & Scope: Performs complex or non-routine administrative tasks exercising judgment and discretion in the performance of duties usually in support of a single unit or team within Deposit Operations. Works within standard procedures or modifies procedures for supervisory review and approval. Tasks are performed independently with limited supervision and review; Tasks may include filing, research, and customer service and contact; Provides information and procedural knowledge for less experienced staff. Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities. Makes non-routine entries into processing and tracking systems related to paperwork, deposits, and information processed. Clarifies procedures and performs the more complex aspects of tasks performed by assigned unit or team. Acts as an experienced resource for information and know-how for less experienced staff. Assesses workflow and productivity of assigned units to make improvement recommendations to management. Contacts customers to explain items affecting their accounts. Processes customers' written requests such as death notices, tax changes, tax audits, and other account information changes, corrections, or updates. Education & Experience: High school diploma or GED. 2-4 years related experience. Basic computer literacy and proficiency in common PC applications. Knowledge of deposit services policies and procedures or other relevant banking operations experience is required. Excellent customer service skills. Demonstrated attention to detail and the ability to prioritize workload to meet unit objectives. Excellent verbal and written communication skills. Ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the workgroup is required. 1-3 years of banking experience preferred. Physical Requirements: Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing, and comprehending instructions – Continuous Adding, subtracting, multiplying, and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #J-18808-Ljbffr

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