Dispensary Retail Associate

2 months ago

Chicago, United States 4Front Ventures Full time

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

The Retail Associate collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the state’s cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to work all front of the house workstations including: Reception, Hosting, Sales Floor/Consulting, and POS (Cashiering). The Retail Associate also assists with product organization, inventory control, communicating with guests, and being able to work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.

About You

  • Someone with passion and excitement for cannabis who thrives in front facing, compassionate customer-engagement based roles.
  • Inherently a people-person, someone who excels at interacting with all types of people.
  • Can master new systems and maintain standards independently. Willing to ask questions to gain expertise.
  • Enjoys learning the specifics of product details, methods of consumption and state regulations.
  • Thrives in an upbeat, fast-paced, team-oriented environment.
  • Someone who is adaptable to the changing needs of cannabis business and excited about being a part of a growing, evolving company.
  • Commitment to scheduling needs of a retail cannabis business, most importantly nights and weekends.
  • 21+ and currently residing in the US

Key Responsibilities
  • Act as a Mission brand ambassador and provide excellent service for all guests; engage authentically to keep hospitality at a high level
  • Follow proper cash handling of all guest transactions
  • Fulfill all online and in-store orders accurately and efficiently
  • Appropriately educate guests on available cannabis products and consumption method by customizing recommendations to various needs and experience levels
  • Maintain a clean and organized vault/inventory room.
  • Adhere to all regulations set forth by the company and state.
  • Assist in all other duties as assigned by management to ensure store success.

Key Collaborators
  • Other retail associates, Tier I & Tier II
  • Inventory Supervisor and Manager
  • Floor Supervisor and Manager
  • Assistant and General Managers

Skills & Competencies
  • Customer service experience, preferably in a fast paced or specialized retail environment.
  • Effortless multi-tasking; precise cash handling and excellent customer service simultaneously.
  • A self-starter who can take instructions and work independently or with colleagues to complete a goal
  • Has a keen eye for details, differences and changes. Looks closely.
  • Commitment to team’s success. Flexible, friendly, and self-aware. Comfortable with non-confrontational communication.
  • Responsibility for problem solving and process improvement.
  • Experience with POS systems and basic computer functionality.

Qualifications
  • Customer Service, Retail Experience 1+ years (preferred)
  • Cannabis Industry Experience (preferred)
  • Point of Sale, Cash Handling Skills
  • Basic Math, Organizational, and Computer Skills
  • Dispensing Organization Agent Identification Card (obtained upon hire)
  • Must have High School Diploma or GED

Working Conditions
  • This is a front-facing, customer-care focused position. You will be working in a retail dispensary environment and required to maintain friendly interaction and product assistance throughout a shift.
  • Overlapping conversation and crowd noise is expected. Long-term standing is required.
  • Working in close confines in close proximity to other associates is essential.
  • Temperature varies by season.
  • Squatting, lifting, bending, walking, pivoting, standing all expected activities.
  • *NOTE: The facility contains confined spaces that may only be accessible by ascending/descending stairwells while traveling throughout building. Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working At 4Front
  • Benefits of working with us include:
  • Employee Discount (one of the highest in the industry)
  • Sick Pay
  • Holiday Pay (if required to work on select days)
  • Career Development
  • Advancement Opportunities
  • *NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

recblid gpjfs8n4uksacdirrtyxbztuvu34sr

  • Dispensary Retail Associate

    1 month ago

    Chicago, Illinois, United States 4Front Ventures Full time

    About 4Front Ventures4Front Ventures is a leading national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona. With active operations in Massachusetts, Illinois, and Washington, the company is focused on building a responsible and people-focused business that consistently produces high-quality products and ensures access to cannabis...

  • Dispensary Associate

    2 weeks ago

    Chicago, Illinois, United States Acreage Holdings Full time

    About Nature's CareNature's Care is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Our mission is to combine operational excellence with a passion for innovation, cultivating, producing, and dispensing the highest quality cannabis products and experiences.Job SummaryWe are...

  • Dispensary Associate

    1 month ago

    Chicago, Illinois, United States Acreage Holdings Full time

    About Nature's CareNature's Care is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Our mission is to combine operational excellence with a passion for the cannabis industry, cultivating, producing, and dispensing the highest quality cannabis products and brand...

  • Dispensary Associate-PT

    2 months ago

    Chicago, United States Ascend Wellness Holdings Full time

    Ascend Wellness Holdings (AWH) of River North-Chicago, IL is looking to hire Part-Time Dispensary Associates! Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We...

  • Dispensary Associate

    1 month ago

    Chicago, United States Acreage Holdings Full time

    Why Nature’s Care? Nature’s Care is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Acreage dug its roots in the cannabis industry back in 2011 and has successfully grown its footprint across several states ever since! Acreage also continues to expand its brands such...

  • Dispensary Associate-PT

    2 weeks ago

    Chicago, United States AW Holdings Full time

    Ascend Wellness Holdings (AWH) of River North-Chicago, IL is looking to hire Part-Time Dispensary Associates! Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We...

  • Optical Dispensary Associate

    3 weeks ago

    Chicago, Illinois, United States EssilorLuxottica Full time

    Job Title: Optical Dispensary AssociateAt EssilorLuxottica, we are seeking a highly skilled Optical Dispensary Associate to join our team. As a key member of our optical dispensary team, you will be responsible for providing exceptional patient experiences through the selection of eyewear, accurate measurements, ordering, and fitting of eyewear to meet all...

  • Dispensary Associate-PT

    2 weeks ago

    Chicago, Illinois, United States Ascend Wellness Holdings Full time

    Job SummaryThe Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment.ResponsibilitiesDeliver best-in-class...

  • Optical Dispensary Associate

    1 week ago

    Chicago, Illinois, United States EssilorLuxottica Full time

    Requisition ID: Store #: Ops - Customer Svc - Admin Position:Full-Time Total Rewards: Benefits/Incentive Information EssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We are seeking a highly skilled and customer-focused Optical Dispensary Associate to join our team at Vision...

  • Retail Associate

    3 weeks ago

    Chicago, Illinois, United States The Cannabist Full time

    Job Title: Retail AssociateAt The Cannabist Company, we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our patients.Key Responsibilities:Provide guidance and education to patients on...

  • Dispensary Agent

    1 month ago

    Chicago, United States Spark'd Full time

    POSITION Dispensary Agent (Full-Time) RESPONSIBILITIES Dispensary Agents may be assigned to various shifts including Front Desk, Order Picking, and Sales Floor. Responsibilities in these roles include: Management of lobby area, customer queue, ID verification, and intake of customers into the Sales Floor Picking and fulfilling orders for customers,...

  • Dispensary Agent

    2 months ago

    Chicago, United States Spark'd Full time

    POSITION Dispensary Agent (Full-Time) RESPONSIBILITIES Dispensary Agents may be assigned to various shifts including Front Desk, Order Picking, and Sales Floor. Responsibilities in these roles include: Management of lobby area, customer queue, ID verification, and intake of customers into the Sales FloorPicking and...

  • Dispensary Sales Associate

    2 weeks ago

    Chicago, Illinois, United States Spark'd Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Dispensary Agent to join our team at Spark'd. As a Dispensary Agent, you will be responsible for providing exceptional customer service, managing the lobby area, and ensuring a seamless shopping experience for our customers.Key Responsibilities:• Manage the lobby area, customer queue, and...

  • Dispensary Associate

    2 weeks ago

    Chicago, Illinois, United States AW Holdings Full time

    Job SummaryThe Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment.This role is perfect for individuals who...

  • Retail Associate

    4 months ago

    Chicago, United States The Cannabist Full time

    Position Overview: Under general supervision, Retail Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient's specific illness and medical condition. Major Areas of Responsibility include: Ensures all...

  • Retail Sales Associate

    4 weeks ago

    Chicago, Illinois, United States Sunnyside Full time

    About SunnysideSunnyside is a leading cannabis retailer dedicated to providing a welcoming and judgement-free experience for all customers. Our mission is to normalize and professionalize the cannabis industry through education, advocacy, and community engagement.Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join...

  • Optical Dispensary Manager

    1 month ago

    Chicago, Illinois, United States EssilorLuxottica Full time

    Job Title: Vision AssociatesWe are seeking a highly skilled and customer-focused individual to join our team as a Vision Associates team member. As a key member of our optical dispensary, you will be responsible for providing exceptional patient experiences through the selection, measurement, ordering, and fitting of eyewear.Key Responsibilities:Custom fit...

  • Retail Sales Associate

    1 week ago

    Chicago, Illinois, United States Sunnyside Full time

    About SunnysideSunnyside is a leading cannabis retailer dedicated to providing a welcoming and judgement-free experience for all customers. Our mission is to normalize and professionalize the cannabis industry through education and exceptional customer service.Job SummaryThe Retail Sales Associate - Customer Experience Specialist will be responsible for...

  • Head of Retail Operations

    2 months ago

    Chicago, Illinois, United States Illinois Equity Staffing LLC Full time

    Position OverviewIllinois Equity Staffing LLC is in search of a Head of Retail Operations to spearhead and oversee the operational functions of our extensive dispensary network throughout Illinois. This pivotal role is centered on the execution of new retail locations and the optimization of existing ones, focusing on enhancing operational efficiency and...

  • Retail Sales Associate

    5 months ago

    Chicago, United States Shinola- Retail Full time

    Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a...