Professional Services Consultant

2 weeks ago

Beachwood, United States The Ladders Full time
Summary

Provides comprehensive professional services delivery as related to infrastructure consulting, design, implementation, configuration and knowledge transfer to Logicalis clients. Acts as technical resource and

provides expertise and implementation guidance to clients.

Essential Duties and Responsibilities
  • Performs implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.
  • Develops Logicalis standards for scoping, documentation, and implementations.
  • Provides guidance, assistance and recommendations to determine new technical services and solutions for client's business.
  • Develops Low Level Design (LLD) plans, reports, and/or documentation for given project.
  • Satisfies client technology services and solution requirements using best practices to:
  • Design
  • Plan
  • Implement
  • Validate and Test
  • Document
  • Provide Knowledge Transfer
  • Troubleshoot
  • Support
  • Works directly with client to gather requirements to design solutions, build proof of concepts and implementation solutions.
  • Delivers consultative-based knowledge transfer and documentation to Logicalis' clients.
  • Works with Resource Management Office (RMO) and Project Management Office (PMO) and Engagement Manager (EM) in scheduling and managing engagements.
  • Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning.
  • Responsible for product evaluation, process improvement, and practice refinement activities.
  • Establishes trusted advisor relationships with clients by demonstrating strong listening skills.
  • Builds credibility and trust by delivering what has been promised within established timeframes.
  • Maintains focus on client satisfaction and expectation management.
  • Works with peers in collaborative environment.
  • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
  • Supports and conducts self in a manner consistent with customer service expectations.


Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.

Education
  • Bachelor's Degree in a related field.
Experience / Technical Requirements
  • 5 years of technical experience, including design, implementation, and support of wireless network solutions, in the following:
  • Cisco Wireless Controllers and Access Points
  • Meraki Wireless
  • Indoor and Outdoor Wireless MESH Networks
  • Cisco Prime Infrastructure (formerly NCS)
  • Cisco Mobility Services Engine (MSE)
  • All things 802.11/RF, such as wireless design, troubleshooting and certification using industry standard applications, including but not limited to Ekahau and AirMagnet
  • Cisco ISE
  • Cisco DNA
  • Cisco DNA Spaces
  • Point-to-point and point-to-multipoint bridging
  • Cisco WLC and Access Points
  • Cisco CMX
  • Aruba ClearPass and Aruba Central
  • Juniper/Mist
  • Mobile Device Management
  • Consulting background focused on Wireless solutions.
  • Strong technical writing skills to develop Low Level Design (LLD) plans, reports, and/or documentation.
  • Proficient use of all Microsoft Office applications.
Certifications

One or more of following:
  • Cisco Certified Network Associate - Wireless (CCNA Wireless)
  • Cisco Certified Network Professional - Wireless (CCNP Wireless)
  • Aruba
  • Juniper/Mist
Other Skills and Abilities
  • Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
  • Ability to consult with client in-depth to ascertain and define need or requirements for the scope of work required to obtain solution.
  • Self-starter with excellent organizational, administrative and interpersonal skills.
  • Outstanding time and prioritization management; multitasks to accommodate requests from multiple clients and internal requests.
  • Excellent problem solving, decision making, and analytical skills.
  • Outstanding problem solving, decision making, and analytical skills. Ability to manage very complex projects.
  • Maintains excellent client relationships and high client satisfaction ratings.
  • Ability to travel nationally to meet with clients.
  • Participates proactively in own career development.


Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative).

Salary Compensation Range: $90,000 to $110,000 plus bonus

  • Direct Service Professional

    5 days ago

    Beachwood, Ohio, United States HCAOA Full time

    Starting pay of $14/hr with advancement opportunities$150 Sign on bonus at positive 90day reviewPaid holidays, immediate accrual of PTO, vision, dental, and so much moreFlexible schedulingFull time or part time positions availableRoleAre you interested in making a positive impact in direct support for those with intellectual and developmental disabilities?...

  • Direct Service Professional

    4 days ago

    Beachwood, Ohio, United States HCAOA Full time

    Starting pay of $14/hr with advancement opportunities $150 Sign on bonus at positive 90day review Paid holidays, immediate accrual of PTO, vision, dental, and so much more Flexible scheduling Full time or part time positions available Role Are you interested in making a positive impact in direct support for those with intellectual and developmental...

  • Leasing Sales Consultant

    4 weeks ago

    Beachwood, United States Village Green Full time

    Job DescriptionJob DescriptionCompany Description                                                       VILLAGE GREEN                    Village Green is searching for enthusiastic individuals to join our Leasing Sales Consultant team and be our award-winning apartment communities' first point of contact. Prior...

  • Jewelry Sales Consultant

    4 weeks ago

    Beachwood, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry ConsultantOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our...

  • Information Technology Service Management Consultant

    1 month ago

    Beachwood, United States Noblesoft Technologies Full time

    Job Description:Title: SNOW DeveloperDuration: 6+ Months Location: Beachwood Ohio 44122 (Day 1 Onsite)Client: HCLOverall experience required 6 yearsSNOW Core Developer experienceREQUIRED:ITSMServiceNow scriptingrest APIPREFERRED:AssetDiscoveryCSDMCMDBHR Service DeskMid Serversoracle/sqlSPMITILApigeeagilejava scripting

  • Junior Oracle EBS Cloud Techno-Functional Specialist

    3 weeks ago

    Beachwood, United States Exodus Integrity Services Full time

    Job Description: RA 041724 Junior Oracle EBS Techno-Functional Consultant Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio.EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity.Currently, we are...

  • Direct Support Professional

    4 weeks ago

    Beachwood, United States Sevita Full time

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Direct Support Professional

    2 weeks ago

    Beachwood, United States Sevita Full time

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join...

  • Customer Service Associate

    4 days ago

    Beachwood, Ohio, United States Oxford Global Resources Full time

    Summary: Maintains customer relationship by responding to inquiries; documenting actions. Project Details: Prepare for customer inquiries by studying products, services, and customer service processes. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and...

  • Advanced Practice Provider Surgical Services

    3 days ago

    Beachwood, United States Ahuja Medical Center Full time

    JOB DESCRIPTION Description Seeking an Advanced Practice Provider to join the Inpatient Surgical Services team at Ahuja Medical Center for general surgery, colorectal, orthopedics, urology and ENT. The APP will cover preoperative consults, daily patient management & discharges. This position will work 12 hr. night shifts, rotating weekends and holidays....

  • Licensed Therapist

    2 months ago

    Beachwood, United States Rebirth Counseling and Therapy Services Full time

    Job DescriptionJob DescriptionSalary: $48-$84/hourRebirth Counseling and Therapy Services LLC is a private mental health practice serving individuals and couples in Ohio. We strongly believe in providing high-quality, care to clients: focusing on addressing childhood, adulthood, and vicarious trauma, which often manifests into unresolved grief, relational...

  • Licensed Therapist

    3 weeks ago

    Beachwood, United States Rebirth Counseling and Therapy Services Full time

    Job DescriptionJob DescriptionSalary: $48-$84/hourRebirth Counseling and Therapy Services LLC is a private mental health practice serving individuals and couples in Ohio. We strongly believe in providing high-quality, care to clients: focusing on addressing childhood, adulthood, and vicarious trauma, which often manifests into unresolved grief, relational...

  • Sales Associate/Member Consultant Part-Time

    4 weeks ago

    Beachwood, United States Orange theory Full time

    Sales Associate/Member Consultant Part-Time Part Time • BEACHWOOD, OH, 44122, Beachwood Change Lives. Passion. Fun. Workout for FREE! We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving...

  • Hebrew Speaking Mental Health Professional

    2 months ago

    Beachwood, United States JCCs of North America Full time

    Before Camp: * Review pertinent paperwork (mental health history, medical, etc.) for all Israeli staff and campers (Camp Wise to provide this via hard copy) in coordination with Community Care Manager * Provide introductory email to Israeli staff (about 2-4 weeks prior to their arrival) (we can create an email address if you are not comfortable using your...

  • Hebrew Speaking Mental Health Professional

    3 weeks ago

    Beachwood, United States JCCs of North America Full time

    Before Camp: * Review pertinent paperwork (mental health history, medical, etc.) for all Israeli staff and campers (Camp Wise to provide this via hard copy) in coordination with Community Care Manager * Provide introductory email to Israeli staff (about 2-4 weeks prior to their arrival) (we can create an email address if you are not comfortable using your...

  • Professional Sales Representative

    4 weeks ago

    Beachwood, United States Ashton Solutions Full time

    Take the next step in your sales career with a best-in-class IT services business with uncapped commission, a focus on expansion, and top of the line B2B services that you can feel great about selling. Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We have an excellent technical team, a strong teamwork...

  • Professional Sales Representative

    3 weeks ago

    Beachwood, United States Ashton Solutions Full time

    Take the next step in your sales career with a best-in-class IT services business with uncapped commission, a focus on expansion, and top of the line B2B services that you can feel great about selling. Ashton Solutions is a fast-growing MSP servicing business across the Northeastern Ohio Region. We have an excellent technical team, a strong teamwork...

  • Hebrew Speaking Mental Health Professional

    4 weeks ago

    Beachwood, United States JCCs of North America Full time

    Before Camp Review pertinent paperwork (mental health history, medical, etc.) for all Israeli staff and campers (Camp Wise to provide this via hard copy) in coordination with Community Care Manager Provide introductory email to Israeli staff (about 2-4 weeks prior to their arrival) (we can create an email address if you are not comfortable using your...

  • Hebrew Speaking Mental Health Professional

    2 months ago

    Beachwood, United States JCC Association Full time

    Principal Responsibilities: Before Camp: Review pertinent paperwork (mental health history, medical, etc.) for all Israeli staff and campers (Camp Wise to provide this via hard copy) in coordination with Community Care Manager Provide introductory email to Israeli staff (about 2-4 weeks prior to their arrival) (we can create an email address if you are not...

  • Hebrew Speaking Mental Health Professional

    2 months ago

    Beachwood, United States JCC Association Full time

    Principal Responsibilities:Before Camp: Review pertinent paperwork (mental health history, medical, etc.) for all Israeli staff and campers (Camp Wise to provide this via hard copy) in coordination with Community Care Manager Provide introductory email to Israeli staff (about 2-4 weeks prior to their arrival) (we can create an email address if you are not...